Pricing ranges from
    $4,179 – 5,432/month

    The Madison Senior Living Community

    351 Keny Blvd, London, OH, 43140
    4.1 · 55 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Warm staff, dangerous management failures

    I had a mixed experience. The facility and many caregivers are warm, the grounds and activities are lovely, and some staff went above and beyond. But communication and management follow-through were dreadful: my relative was given wrong meds twice, a dialysis-port surgery occurred without family notification, nursing-physician coordination was poor, hygiene declined, clothing went missing, and rooms were often left messy so family had to clean. For the price, consistency and dementia/medication safeguards need major improvement - recommend only with close oversight.

    Pricing

    $4,179+/moSemi-privateAssisted Living
    $5,014+/mo1 BedroomAssisted Living
    $5,432+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.15 · 55 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.2
    • Meals

      3.9
    • Amenities

      4.1
    • Value

      3.0

    Location

    Map showing location of The Madison Senior Living Community

    About The Madison Senior Living Community

    The Madison Senior Living Community sits in London, Ohio, and gives people a homelike place to live where seniors can keep their dignity and independence but still get help when they need it, and the whole building looks more like a comfortable home than a hospital because that's how folks like it at this point in life, with staff who cook, clean, do laundry, and help with all the little things like bathing, dressing, and medicine so people feel safe and don't have to worry about chores or house repairs anymore. The community has independent living if you want to downsize but stay active, assisted living if you need extra support, skilled nursing and memory care for those who need more medical help, and respite care for short stays, letting people choose what fits best as they age, and each person's care plan gets tailored to their own needs as things change over time. The Madison offers private and semiprivate apartments in studio, one-bedroom, or two-bedroom layouts, and there are 88 beds in total, which means there's enough space for everyone to feel comfortable, with big rooms, kitchenettes, and private bathrooms, plus cable TV, a telephone, air conditioning, and high-speed internet, so it's easy to stay connected and settle in.

    Meals come with lots of choices, served restaurant-style all day, and the cooks are ready to handle special diets for allergies or diabetes if needed, so nobody feels left out, and families like knowing the dining team tries to make meals tasty and fitting for every resident's health. Laundry and housekeeping come standard, and the staff coordinate move-ins to make things go smoothly, while transportation and parking are available, meaning it's simple to keep appointments or visit friends around town when the mood strikes. Residents can enjoy all sorts of activities every day, from bingo, movie nights, and cards, to bowling trips, casino outings, zoo trips, hay rides, and more, and there's a packed calendar of community-sponsored and resident-run events, which helps everyone stay social and stave off loneliness, and the director, Maria Kester, makes sure the staff listens to residents' wishes, because people here are used to setting their own routines and the team does their best to accommodate requests.

    The grounds offer quiet walking paths, gardens, and outdoor spaces, so folks can sit outside or take in some fresh air, and inside there are game rooms, an arts room, a movie theater, fitness and spa rooms, a library, and music programs, so there's always someplace to go or something to do, and if you need your own time, the rooms have comfortable furnishings and private space to relax. Security and support are a big priority, with a 24-hour call system, emergency alert service, and staff on hand day and night, plus nurses available twelve to sixteen hours each day for extra health support, non-ambulatory care for those who need it, and memory care programs for residents living with dementia or similar conditions, so families can find peace of mind knowing their loved one has help close at hand. The Madison has the second highest rating among senior communities in the city, with an average score of 8.1 out of 10, which shows that most people who spend time here find the staff professional, the atmosphere welcoming, the food good, and the care reliable, and being part of Chancellor Senior Management means that the services are trusted and recognized in the area. Living here offers a practical option for seniors who want to take the burden off their families, drop the chores of homeownership, and live in a secure, comfortable place that keeps their needs in mind without fuss.

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