Briarfield Manor

    461 S Canfield-Niles Rd, Youngstown, OH, 44515
    2.6 · 36 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful care, understaffed, unsafe facility

    I placed my loved one here and regret it. Call buttons often took about 40 minutes; meds, water and blankets were delayed; residents were left in urine-soaked briefs, developed bed sores, or waited hours after falls. Staff were routinely rude, unresponsive, understaffed (sometimes absent or sleeping at stations), and belongings were lost or stolen with slow reimbursements; doors/security felt lax and the building is dated. A handful of aides and therapists (Maria/Marie, Ryan, Gerald, Kevin) were compassionate and PT was good, but management, nursing and overall safety are unacceptable. I would not recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.58 · 36 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.6
    • Meals

      1.3
    • Amenities

      1.5
    • Value

      1.5

    Location

    Map showing location of Briarfield Manor

    About Briarfield Manor

    Briarfield Manor sits on a historic estate with pretty grounds and charming architecture, and it has hosted weddings, events, and gatherings over the years, and there's a main appointed dining room where residents eat and socialize. The community offers different types of care including assisted living, skilled nursing, independent living, memory care, and rehabilitation, and many residents have their pick of studio spaces and larger two-bedroom suites, most of them private, with clean surroundings, secure doors, and emergency sprinklers. Common areas inside give people places to gather, and there are amenities like a library, arts rooms, a gym, and a fitness center, and you'll always find the place tidy, even when people drop by without warning.

    The facility handles many medical needs, with round-the-clock nursing, diabetic care, help for those who can't walk, and continence support, and there's a skilled team including nurses, doctors, therapists, dietitians, and social workers, and aides are often described as pleasant. Rehabilitation services, including physical, speech, occupational, and respiratory therapy, happen in a large gym, and the therapy department itself gets good feedback. Briarfield Manor provides medication management and help with daily activities, and their healthcare team looks after each resident's treatments and specialized needs-including dementia-while personal care is available in the Suites area.

    The staff includes many well-trained professionals, over 600 among various Briarfield locations, and there are both staff and ancillary services on-site along with 24-hour call systems in the units for emergencies. Residents get transportation, laundry, and housekeeping. Meals can be tailored to special diets, and the dining program, along with activities and friendliness, have won some awards. You'll find on-site devotional activities and off-site trips, and they care about independence and daily enjoyment, with lots of programs and walks in parks or around the grounds. Briarfield Manor's care does draw some sharp criticism, too, with reports about low staffing and communication problems with nurses, complaints about call buttons being ignored, and times when care is not up to expectations, though some say the aides are pleasant and the atmosphere is friendly. Some describe all the nursing care aside from the therapy as deplorable and have felt recovery chances are poor for rehab and long-term stays, so experiences vary quite a bit.

    Briarfield Manor offers the basics people expect-skilled nursing, secure private living, helpful staff, memory care, a wide range of rehab services, and a clean facility with options for social or quiet time. It has the touches of a comfortable hotel, hosts community and family events on the grounds, and works to support dignity and personalized care, even as some have had concerns about consistency and reliability of its nursing services.

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