Quality Life Services - Westmont

    787 Goucher St #3096, Johnstown, PA, 15905
    3.5 · 28 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but unsafe, unclean

    I placed a loved one at Westmont Woods and had a mixed experience. The building is modern, activities plentiful, and several caregivers were compassionate and attentive (Dr. Maharajh helped my mother years ago), but management and staff culture worried me. I encountered rude, defensive employees, poor inter-shift communication, missed medical tasks (even feeding-tube care), suspected falsified patient info, incorrect discharge paperwork, and administration quick to bill. Rooms sometimes smelled of urine, clothes were left soiled after diaper shortages, and we ended up hospitalized for infection concerns. Bottom line: caring staff and good programming exist, but serious cleanliness, safety and communication problems make me hesitant to recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.50 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.3
    • Meals

      3.2
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Quality Life Services - Westmont

    About Quality Life Services - Westmont

    Quality Life Services - Westmont sits in Westmont, PA and offers a range of senior living options, so folks can find the support they need all in one place and not worry about moving if care needs change. The community provides independent living for older adults who want to stay active, enjoy social activities, and use resort-style amenities that help make daily life easier. For seniors who need some help with daily activities like bathing, getting dressed, or taking their medicine, the assisted living program steps in with friendly support. The place has specialized care for those with serious medical issues or folks who need skilled nursing after a hospital stay, illness, or surgery, and there's also a secure memory care program for people living with dementia, giving them a safe and supervised space. The staff works at making sure residents are comfortable and cared for, with different types of help that change as health needs change. The building is set up for people who want their days to be as worry-free as possible, offering meals, personal care, and programs meant to keep both body and mind active. Residents can use social rooms, enjoy planned activities, and benefit from amenities that support a good quality of life, while safety and comfort stay the top priorities.

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