Jacobs Ladder

    9127 S Saginaw Rd, Grand Blanc, MI, 48439
    3.0 · 3 reviews
    • Independent living
    AnonymousLoved one of resident
    1.0

    Loving staff, dangerous medication error

    I’m grateful for the loving, professional staff who fed my dad, kept things clean, and communicated with our family. However, the facility isn’t well kept, the owner restricted visits, and staff failed to follow the MAR — my dad was given 10 extra pills, nearly suffered a stroke, and we weren’t notified in time. He improved at home on the correct meds. I cannot recommend Jacobs Ladder.

    Pricing

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    Amenities

    3.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Jacobs Ladder

    About Jacobs Ladder

    Jacobs Ladder in Grand Blanc, Michigan, sits on Saginaw Road and has a long list of services for seniors who need different levels of care, so you'll find Living Waters Buell Lake, which opened back in fall of 2020 with more modern touches for assisted living, along with smaller Adult Small Group Homes that house up to six residents each. Some people live on their own in senior apartments with ramps, elevators, and accessible parking, while others get more hands-on help in care homes where someone helps with bathing, dressing, and meals, and those who need the most support go into nursing homes or memory care areas with staff who stay around the clock, especially for people with Alzheimer's or dementia who wander or get confused. The community keeps things simple with a range from 55+ active adult buildings where folks live on their own to options where there's help with medication, meals, and getting around for anyone who needs it, and the whole place feels clean and well-kept without being full of fancy stuff that drives up the price, since the average stays around $1,600, though you don't see exact prices posted upfront.

    Some people point out there's a "Request Help" tool and an option online for "Pricing Estimates," which helps families figure out what fits their needs, while others mention that reviews get checked to make sure they're real and come from people with firsthand experience. The staff, like Christen and Vickie, have been called out for being caring and respectful, and the meal program focuses on nutrition, but there have been some communication issues and at least one problem with medication overdoses. Residents see organized social events and activities, plus outdoor areas for fresh air and nearby places to eat, shop, or visit doctors. The facility stays close to nearby hospitals, pharmacies, and churches, and there's a link with the Seventh-day Adventist Church, since Jacobs Ladder is owned by their General Conference, so some faith-based programs show up for those who want them. Policies try to keep visits positive, with some restrictions in place to avoid too many interruptions, but family is usually welcome, and staff keep a professional, clear tone when working with both residents and families, which matters when health concerns come up.

    Jacobs Ladder mainly works as a senior apartment and care home provider, sometimes taking in those who want independent living and sometimes caring for those who can't do things on their own anymore, so you find both long-term assisted living and short-term nursing, and there's even a home care program if someone just wants company or a little help at home without moving in. It's a licensed Adult Small Group Home, always kept safe and running by a group of experts and a management team, and while the reputation is about compassion and respect, the 2.5-star average rating hints there are ups and downs. The place doesn't accept Medicare unless certified, which isn't always the case, and is looked after by state and local agencies like the Department of Aging. People like the access to nearby parks, pharmacies, local restaurants, and places of worship, plus hospitals if care needs go up suddenly, and those who enjoy social life get different options for joining events or just relaxing in recreational spaces. The focus stays on helping seniors be as independent as they're able while giving the right amount of support where it's truly needed, and Jacobs Ladder tries to make that possible through a mix of practical design, experienced staff, and no-nonsense living.

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