Parkview at South Pantops

    210 South Pantops Drive, Charlottesville, VA, 22911
    3.3 · 7 reviews
    • Independent living
    AnonymousCurrent/former resident
    3.0

    Welcoming affordable home, management concerns

    I'm planning to make this my home after an initially good experience - apartments are comfortable, rent is reasonable, it's close to the hospital, and the director and maintenance staff have been friendly and helpful. The facility offers useful amenities (exercise room, guest room, laundry, TV room) and seems to be improving. However, I'm worried about a rude, unprofessional manager, staff gossip and privacy breaches that have caused mistrust among residents and prospective tenants. Communication is spotty, staff aren't always on-site or easy to reach, and the apartments aren't as nice as higher-priced alternatives. Overall: welcoming and affordable with caring front-line staff, but serious concerns about management, discretion, and follow-up.

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    Amenities

    3.29 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.3
    • Meals

      3.3
    • Amenities

      4.0
    • Value

      3.8

    Location

    Map showing location of Parkview at South Pantops

    About Parkview at South Pantops

    Parkview at South Pantops offers affordable apartments for seniors 62 and older, and you'll find the rooms come with air conditioning, ceiling fans, bath tubs, and handicap accessibility, plus WiFi so you can stay connected. The buildings are designed for safety and convenience, with senior-friendly bathrooms, open kitchens, and plush carpeting, and there are controlled access entries and an emergency response system in case of trouble. Residents use on-site laundry rooms with chairs for waiting, and there's complimentary transportation along with parking options for those who need it, including a tour bus that takes residents out to enjoy the surrounding area.

    JABA provides free health services right on site, and staff stays trained and available for help as needed, from independent living help to nursing, rehab, home health, and memory care services, so you can choose continuing care as needs change. The facility supports people with disabilities and certain health conditions, and there are memory care options for those who need extra support. Apartments sit on the ground floor or higher, most with neutral decor and views of woodland areas along the river, and private outdoor seating lets you take in the breeze when the weather's nice.

    Dining services offer meals in large communal rooms where it's easy to meet neighbors and enjoy social time, plus there's a community room for regular activities, special events, and private meetings. There's a private hair salon on site with competitive prices, a fitness center stocked with basic equipment like treadmills and weights, a cozy reading area with books and easy chairs, a game room with a pool table and card games, and a common area with a TV and piano for entertainment. Residents can use the computer station for hobbies or daily tasks. Parkview welcomes pets, which is good for animal lovers, and staff keep up building security, tidiness, and maintenance throughout to help keep things running smooth and safe.

    Structured programs fill the calendar, giving plenty of chances for exercise, games, educational and social events, so it stays easy to get out and see people or just relax and enjoy hobbies indoors or outdoors. The facility's design and set of services help seniors keep their independence as long as possible, and the focus is always on comfort, safety, and making sure everyone has options for care and daily life. Visitors are encouraged to tour Parkview at South Pantops to meet the staff and other residents and see firsthand how the community supports a safe and active lifestyle for older adults.

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