Brookdale Utica Memory Care

    45959 North Pointe Boulevard, Utica, MI, 48315
    4.2 · 60 reviews
    • Memory care
    AnonymousLoved one of resident
    4.0

    Compassionate staff, costly and inconsistent

    I found the community beautiful, very clean and home-like, and the staff genuinely caring, long-tenured and family-like - the tour and move-in were smooth and care (including hospice/dementia support) was excellent for our needs. My biggest concerns were the high cost, inconsistent Medicare/coverage and some unfulfilled promises; staffing shortages (especially weekends), slow response times and spotty communication/coordination also showed up. Activities and dining were hit-or-miss - some engaging programs but minimal at times and meals can be bland or served cold. Overall I'd recommend it if you can afford it and want compassionate staff, but it isn't the right fit for everyone (memory-care/security and tighter medical coordination may be better elsewhere).

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    Amenities

    4.20 · 60 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.1
    • Meals

      3.2
    • Amenities

      3.5
    • Value

      3.1

    Location

    Map showing location of Brookdale Utica Memory Care

    About Brookdale Utica Memory Care

    Brookdale Utica Memory Care sits along Northpointe Boulevard in Utica, Michigan, and it's built especially for people living with Alzheimer's or other forms of dementia, where the whole place is set up to give them safety and comfort, and they have a secured community to prevent wandering with bracelet alarms, and they'll even take residents who might show difficult or physical behaviors, so the staff really know what they're dealing with, and they handle different care levels from light to heavy, taking care of things like grooming, toileting, medication, diabetes care, and even two-person assisted transfers using mechanical lifts. The staff work around the clock with nurses on site, and they do housekeeping, laundry, linen service, and offer help with activities of daily living, so you can expect help with dressing, bathing, and getting around when needed, and they check on health, help with medications or injections, and manage incontinence, while also arranging visits from doctors, therapists, podiatrists, and dentists when needed. Residents get nutritious meals made by trained chefs, with menus selected by dieticians for heart health, low salt, and there are options for eating in the dining room, using room service, or hosting family in private dining spaces, with snacks available all day, and even guest meals are an option if someone's visiting.

    There's cable TV in the common areas, Wi-Fi in the apartments, and every apartment's got carpeting, its own kitchenette, private access if it faces a patio, and control over the heating and cooling, plus you get your own phone and cable hookups, and window coverings already installed. The apartments have beds, dressers, and TVs, and there's plenty of natural light, and they let people decorate to make it feel like home, and they let small pets live with residents too, with help to look after them. There are outdoor gardens, a gazebo, nice seating under shade umbrellas, and walking paths if you want fresh air, and the grounds stay tidy thanks to all the housekeeping staff.

    Entertainment and enrichment are a big part of the daily routine, and you'll find activities just for folks with memory loss, like Morning Mental Workout, Daily Physical Activity, and "Daily Moments of Success" to help spark the mind and keep a sense of purpose, and there are learning programs, arts and crafts, music sessions, brain games, outings, game tables, Wi-Fi, karaoke, Wii bowling, and programs with kids or pets, plus a library in both regular and large print for readers, and a beauty salon and barber shop right there in the building. There's an exercise area, wellness programs, and even a hot tub spa for relaxation, and they do escorted trips to shop or spend time in the neighborhood, which is close to places like Hall Road Crossing, Shelby Town Center, and the Lakeside Mall.

    The staff speak English and provide both group and one-on-one activities, even designing them around what each resident enjoys, and there are religious services and support for veterans' benefits. Housekeeping and maintenance are always working, and they help with shopping, transport, and even provide room service and guest meals when families come by. The whole environment uses familiar cues, warm colors, and spaces set up to reduce confusion, so residents feel more at ease, and the outside areas are always secured. It's private pay, they accept dogs and cats, and the state checks the license twice yearly to make sure everything's in order. Brookdale Utica Memory Care aims to keep routines simple and meaningful, help each person stay healthy, and let them age in place as their needs change, all in a setting that feels both dependable and like home for seniors living with dementia.

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