Manorcare Health Services (Citrus Heights)

    7807 Uplands Way, Citrus Heights, CA, 95610
    2.9 · 19 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good therapy, poor nursing care

    I liked the clean, well-kept facility, roomy private rooms, nice location and an excellent PT/OT program that helped my dad walk after his stroke. But nursing and CNA care was inconsistent and often poor - staff unresponsive or short-handed, call buttons missing, wet bedding and feeding issues ignored, dehydration/UTIs and even an ambulance transfer after dangerously low oxygen. Doctors were slow to respond, medications were pushed despite orders, and communication and billing were chaotic. A few staff (Brandon, the dietitian, some therapists) were caring and did great work, but safety and care lapses make me reluctant to recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.89 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.8
    • Meals

      2.3
    • Amenities

      3.9
    • Value

      1.0

    Location

    Map showing location of Manorcare Health Services (Citrus Heights)

    About Manorcare Health Services (Citrus Heights)

    Manorcare Health Services in Citrus Heights is a large skilled nursing facility that provides 24-hour care and support, including on weekends and holidays, and the place has a long history of helping people with both short-term rehab and long-term nursing needs, offering skilled nursing and a range of therapies like physical, occupational, speech, and even respiratory therapy, all under one roof, and there's a team of experienced staff working to give specialized care tailored to each person's needs, whether someone's coming from the hospital to recover or needs ongoing support for daily living. People here can stay in private or semi-private rooms, and there are a variety of safety features throughout the building, including handicap access, sprinkler systems, and a 24-hour call alert system, all aimed at keeping residents safe. The place includes outdoor gardens and courtyards where folks can relax or meet with visitors, and you'll also find game and activity rooms, an arts and crafts area, a library, and even a fitness center with wellness programs led by trained staff, while the rehab gym offers state-of-the-art equipment and is run by licensed therapists who really know what they're doing. The nursing and care staff provide help with things like bathing, dressing, medication, meals, and even more specialized services like wound care, podiatry, walking or wheelchair assistance, and respiratory care for those who need it, and there's a focus on keeping daily life comfortable with laundry, housekeeping, dining options, and even guest parking, plus people can use wifi and cable TV in their rooms. Regular social gatherings like movie nights, music activities, education programs, and arts and crafts give residents things to look forward to, and there are health and wellness programs, along with transportation for appointments or outings. The facility has a four-star rating from Medicare, which comes from their health inspections, staffing levels, and how they manage care, and it's part of a broader social care network, even offering online platforms where families and residents can find information or support. Meals and dining are handled onsite, and personal care assistants are available for help with dressing, grooming, and toileting, and there's also a salon and barbershop on the property for regular upkeep. Everything's set up to feel as home-like as possible, with extra attention on comfort, promoting recovery, and safety, and people can expect individualized support based on their needs, interests, and abilities. Manorcare accepts long-term care insurance, has amenities like washers, dryers, kitchens or kitchenettes, and keeps things running smoothly with ongoing maintenance and housekeeping. This place does get high marks for its rehab staff, leadership, and commitment to helping people recover and transition more easily from the hospital, always focusing on making daily living as safe, comfortable, and supportive as possible.

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