Windsor Country Drive Care Center

    2500 Country Drive, Fremont, CA, 94536
    2.4 · 5 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Overcrowded, neglected facility prioritizes profit

    I visited/used this facility and was disappointed. Rooms felt overcrowded with extra beds and a strong urine smell in the carpet despite otherwise reasonable cleanliness. Staff often seemed untrained and unresponsive-I had to remind nursing repeatedly, call buttons were out of reach, water wasn't offered, and I saw residents left soiled overnight and with pressure sores. It feels profitability-driven rather than resident-focused: therapy is available but it's not a good place for rehab, illness/COVID testing seemed inadequate, and care quality worried me. Meals are provided but poor; staff are polite to families and sometimes fix problems when I raise them, but overall I'm concerned things will worsen.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.40 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.0
    • Meals

      2.0
    • Amenities

      2.4
    • Value

      1.0

    Location

    Map showing location of Windsor Country Drive Care Center

    About Windsor Country Drive Care Center

    Windsor Country Drive Care Center sits in a quiet Fremont neighborhood, welcoming visitors any day of the week, and you know right away the place has a strong sense of community, which goes a long way when folks are healing or need support. The staff, who are friendly and professional, work around the clock, taking care to offer skilled nursing, rehabilitation services like physical, occupational, and speech therapy, and help with daily living like bathing, dressing, and taking medicine, and if you need extra help with wounds or diabetes, they handle that too. This place is designed to make sure seniors with Alzheimer's or dementia have a safe, steady environment to keep confusion down and prevent wandering, and you'll find the building secure, with comfortable, spacious rooms and a courtyard where people can spend time outside and relax. Each resident gets care that fits their health needs, whether that means short- or long-term stays, hospice support, or working to get strength back after an illness, and you notice they pay attention to personalized planning and patient comfort, making sure meals are healthy and everyone gets a chance at activities. Windsor Country Drive Care Center has a reputation for competent, compassionate care, and the place currently carries a 4-star rating from Medicare, which says a lot about the thoroughness of their nursing and post-acute care programs, if you ask anyone who's looked into it. There aren't any posted reviews right now, but overall, you get the sense the folks here are committed to residents' well-being, doing all they can to help each person feel comfortable, safe, and part of a community while going through recovery or long-term care.

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