Manorcare Health Services-Hemet

    1717 West Stetson Avenue, Hemet, CA, 92545
    3.5 · 20 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good therapy, but unsafe care

    I had a family member at Manor Care: the building, rooms and food are clean, rehab/PT and several staff were excellent and compassionate. But nursing was inconsistent and clearly understaffed - slow or no nurse response, missed meds, long waits for assistance, unreliable laundry, and difficulty getting daily wound/bandage care. I also saw safety and infection-control problems (C-diff outbreak, housekeeping without gloves, open access/security, falls and missed safety measures) and poor communication from management, especially around discharge and transportation. Some individual caregivers went above and beyond, but overall the mix of good therapy and cleanliness is undermined by serious care, staffing and safety concerns - visit in person and ask direct questions before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.45 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.4
    • Meals

      4.8
    • Amenities

      3.8
    • Value

      3.5

    Location

    Map showing location of Manorcare Health Services-Hemet

    About Manorcare Health Services-Hemet

    Manorcare Health Services-Hemet is a senior living provider located in Hemet, California, offering a range of nursing home services in a single-story, sprawling facility. Designed to resemble a hospital setting, the environment consists of hospital-type rooms, often shared between residents. The facility maintains a focus on both short-term rehabilitation and long-term care, serving residents who require post-acute recovery after surgery or hospitalization, as well as those in need of ongoing maintenance and support.

    Throughout the building, cleanliness is maintained as a priority, with rooms and common areas kept tidy and free from odors. Residents benefit from a personalized approach, where nurses and care staff aim to establish a relationship with those in their care. The team includes notable staff members such as Arlene, the Unit Manager, and nurses including Arni, Ester Tara, Silvia, Ana O., Ana, Heidi, Tiffany, and Berniece, all of whom contribute to the well-being and comfort of the residents. Staff members from various shifts, like Lupe and Guadalupe, along with service providers such as Dallas the CNA, Andy in physical therapy, and Connie the social worker, are part of the daily operations, ensuring that residents’ medical, social, and therapeutic needs are addressed.

    Residents at Manorcare Health Services-Hemet have access to a variety of activities designed to foster social interaction and engagement. Events like Bingo, ice cream socials, and Sunday church services are frequently organized, managed by an enthusiastic activities staff that strive to keep residents connected with current events and involved in group activities. The facility also offers physical and occupational therapy, with specialized staff such as Andy in PT, to support recovery and maintain physical function.

    Meal services at Manorcare provide balanced and enjoyable food options, with dedicated attention given to the dietary needs and personal preferences of each resident. Regular meals are served in a communal dining setting, with opportunities for special gatherings, such as picnics on the patio featuring a grill.

    Safety is a significant consideration at Manorcare Health Services-Hemet, with heightened visitor protocols especially during particular health events, and proactive efforts by staff to ensure a secure environment for all. The administrative and nursing teams remain attentive to the needs of residents and their families, maintaining open lines of communication to address any concerns or requests.

    The facility supports the individual dignity and comfort of its residents, with a combination of compassionate nursing care, engaging social and recreational programs, and personalized rehabilitation services. The team, led by dedicated staff and bolstered by the commitment of professionals in nursing, therapy, and social work, strives to uphold a high standard of service in the care and support of each person living at Manorcare Health Services-Hemet.

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