The Vineyards Healthcare Center

    76 Fenton Street, Livermore, CA, 94550
    2.5 · 4 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, unclean, negligent nursing care

    I would not recommend this place. My mom was misdiagnosed, fell because the bed had only one rail and suffered a head injury while her bed wound worsened with no PT or follow-up; staff communication was poor, billing included eye meds never given, and personal items went missing so we paid replacements out of pocket. The small shared room was overcrowded and noisy, I saw other patients' clothes in the room and bugs - nowhere near the clean photos. A few staff were kind, activities were available, and Medicare/COVID rules were handled, but overall safety, cleanliness and professionalism were unacceptable.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.50 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.5
    • Staff

      2.5
    • Meals

      2.5
    • Amenities

      2.7
    • Value

      2.0

    Location

    Map showing location of The Vineyards Healthcare Center

    About The Vineyards Healthcare Center

    The Vineyards Healthcare Center, soon to be known by this name, offers complex medical care in an 83-bed for-profit facility owned by American River Holdco LLC, with managerial control held by Curtis Rodriguez and Toby Tilford since July 2017, and it's affiliated with Links Healthcare Group. The team provides 24-hour skilled nursing care, covering short-term rehabilitation, long-term care, and a range of healthcare support like physical, occupational, and speech therapy, plus IV therapy and pharmaceutical support, all while focusing on understanding each resident's unique health needs. Residents get help with dressing, grooming, bathing, toileting, and can rely on personal care assistants, transportation services, and discharge planning as needed. The nurse turnover rate is 31.8%, which is lower than the state average, but the staff gives 4.03 nursing hours per resident per day, which is shy of the state's average. State inspections have found issues with infection control, food safety, and life support protocols, though the facility does maintain policies and standards for emergencies, including CPR, and food services with attention to nutrition and safety. There are basic safety features like sprinkler systems, and the building is licensed, certified, and inspected. The rooms offer cable TV, kitchens or kitchenettes, housekeeping, maintenance, and accessibility features for those who need extra help. You can find dining areas, social activities, a rehab gym, education programs, arts and crafts, laundry, guest parking, Wi-Fi, a game and activities room, a fitness center, and a salon/barbershop. Semi-private rooms run $7,000 to $9,000 a month, with private rooms costing $8,000 to $12,000 each month. There's a personalized approach from the nursing team and there are tours, both in-person and virtual, if one wants to see the place. The Vineyards Healthcare Center offers care for elders who need skilled nursing or medical care, but anyone interested can ask for consultations and find information about healthcare services, insurance options, waiting lists, and available amenities, and while the staff aims to help each resident live well and find some joy, some state inspection reports show that improvement is still needed in a few health and safety areas.

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