Wellbridge Of Rochester Hills

    252 Meadowfield Drive, Rochester Hills, MI, 48307
    3.9 · 7 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility, but care concerns

    I like the facility - beautiful, tidy, pleasant-smelling rooms with mostly private rooms, gourmet food, plentiful options, rehab/therapy, spa/salon, activities and friendly, approachable staff. That said I've seen serious care lapses: long call-button waits (sometimes hours), missed meals and shower/hygiene help, no soap at sinks, and alarming incidents like a bedpan cleaned in a hand sink and an ignored emergency cord. Many staff are kind and helpful and entertainment/therapy are excellent, but they appear short-staffed so responses are slow. Overall very nice facility and food, but safety and timely basic care need urgent improvement.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.86 · 7 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.4
    • Meals

      4.2
    • Amenities

      3.8
    • Value

      2.0

    Location

    Map showing location of Wellbridge Of Rochester Hills

    About Wellbridge Of Rochester Hills

    Wellbridge Of Rochester Hills sits in a quiet spot in Rochester Hills, Michigan, and has a wide mix of services for seniors who want independent living, assisted living, or need skilled nursing or memory care, and Wellbridge puts a special focus on post-acute rehabilitation for folks recovering after hospitalization or surgery, with 24-hour registered nurse coverage and admissions at any hour of day or night, so if someone needs care, there's always help nearby, and the staff, recognized for being kind and joyful, treat residents and guests with compassion and respect, and there's this real sense of warmth in the way people interact. The place runs a medical group practice and a range of providers stops in, including Dr. Bernardo Rojas, MD, who works in internal medicine, and Reza Saffarian, OT, who provides occupational therapy, and you'll find staff offering Spanish language services, which is good for people who prefer communicating that way. People often talk about the private suites, many with Tempur-Pedic mattresses, and the spaces feel pretty roomy, and there's free onsite parking so visitors don't have to worry about that, and while there isn't a pharmacy right in the building, the community is close to local hospitals and specialists, making medical care accessible. You can tell there's a structured activity program, with social, educational, and religious activities for those who want to join, and events are planned to help folks stay engaged mentally, physically, and emotionally with their neighbors.

    There's high-acuity nursing care, help with medication management for those in assisted living, and services like therapy, restorative care, and even complex case management for folks needing more support, and they offer physical, occupational, and speech therapies to help guests regain skills or stay as independent as possible, which seems pretty important to folks recovering from illness or injury. Nutritional meals come prepared in-house, delivered either to a resident's room or served in the dining room or Bistro, and they put an emphasis on healthy ingredients, and those who need special diets or help from the nutritional management team get that extra bit of attention. The main entrance leads to comfortable sitting areas and guest suites, and you'll notice the atmosphere feels calm and welcoming, and things are kept clean and pleasant, with big, friendly smiles from staff each day, and leadership like Executive Director Tyler Rue and Joe Carpino, VP of Operations, keeps things running smoothly so residents and families can trust the care.

    They don't take weekend or after-hours appointments and there's no pharmacy on site, but they do offer virtual visits and telehealth support, which makes things easier for some residents and their families. There's a strong focus on conditions like abdominal pain, anxiety, chronic pain, migraines, heart disease, high blood pressure, diabetes, and sleep apnea, meaning staff knows how to handle many different medical problems folks might bring with them, and that means they're ready for just about anything a resident could need, and there's always a push for new equipment and better ways to help. Amenities feel a bit like a nice hotel, with chef-prepared meals and hotel-style accommodations, and the environment's set up to offer comfort and privacy for those who stay a short while or much longer, which really makes a difference during recovery. Programs like home care services offer companionship and non-medical care at home too, and job seekers can apply for full-time or part-time caregiver positions, strengthening that sense of community.

    The Wellbridge Of Rochester Hills is known locally and by regulators for reliable care, and the community's received recognition like the Bronze - Commitment to Quality Award from the American Health Care Association and is a 5-star rated facility by the Center for Medicare & Medicaid Services. Wellbridge accepts Medicaid and private pay, making it an option for folks with different financial situations, and it's physically independent, not set inside a hospital, so it feels more like a home. It's part of the larger WellBridge Group and works with nearby communities such as the Flourish Collection at Oakland Charter Township. Staff and programs put a real effort into providing an EPIC experience and making sure each guest feels safe and respected, so families looking for rehab or a longer-term setting often find comfort in the calm, person-centered environment Wellbridge offers.

    People often ask...

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