Charlotte Health & Rehabilitation Center

    1735 Toddville Road, Charlotte, NC, 28214
    3.0 · 26 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Great therapy, avoid long term

    I used this facility for rehab and had mixed feelings. The therapy team was outstanding - skilled, caring therapists, a large gym with varied equipment, NP available daily, and restaurant-style meals I'd happily eat. Many staff were kind, attentive, and knew residents by name, and common areas were clean. However, nursing and long-term care were inconsistent: frequent call-bell delays, CNA shortages, hygiene lapses, catheter mishandling, meds given without proper checks, and some safety/cleanliness problems and delayed maintenance. Management was sometimes helpful, but communication and billing were frustrating. I would not hesitate to return for short-term therapy, but I would not recommend it for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 26 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.1
    • Meals

      3.2
    • Amenities

      3.6
    • Value

      1.0

    Location

    Map showing location of Charlotte Health & Rehabilitation Center

    About Charlotte Health & Rehabilitation Center

    Charlotte Health & Rehabilitation Center sits at 1735 Toddville Road, Charlotte, NC 28214, and has 90 skilled nursing beds for folks needing different types of care. The place covers nursing and rehabilitation, assisted living, memory and dementia care, adult day care, and home health care, so there's a range of support to fit what a person might need, whether recovering from surgeries, accidents, illness, or managing long-term health conditions. The building has wide, carpeted hallways with handrails and artwork, private and semi-private rooms with private bathrooms, and an emergency call system for safety. There's a big, well-lit common area with plenty of seating and natural sunlight, along with a lounge for residents, restaurant-style dining, a fitness center, and all the practical things like laundry and housekeeping.

    The center gives a lot of attention to recovery, with the LifeWorks Rehab® Recovery Program at the heart of what they do. People get therapy up to seven days a week, two or three hours a day, in a state-of-the-art gym that's got the latest tech and special equipment. There's a therapy pool for aquatic sessions, which can be calming for those who need it. Unique tools like the Recovery Map™ and Personal Report Card™ let each person see how they're doing and what's next in their recovery. Services include physical, speech, and occupational therapy, thorough medication management, and custom patient care plans. The staff has skilled RNs, Licensed Practical Nurses, and a team of therapists and physicians, all employed at the facility, supervised by an RN House Supervisor, and supported by roles like the RN Staff Development Coordinator and the RN Infection Control Nurse.

    Charlotte Health & Rehabilitation Center runs special programs for cardiac care, orthopedic surgery, accident recovery, and long-term stays. There are also health and wellness programs to help keep up overall well-being. Each patient and resident gets a care plan that suits their needs, and there's someone on hand to help families through admissions, along with resolving questions or concerns. They take care of both short-term recovery and long-term stays, with a focus on patient safety and personalized rehab. The center follows infection control practices and offers ongoing education for staff, even providing CNA class support.

    Disability parking sits on site, and features like an emergency call system and private bathrooms come standard. Staff get benefits like health insurance, paid time off, and 401K. The center is associated with the North Carolina Health Care Facilities Association, and the administrator's name is Brooke Thompson. Overall, Charlotte Health & Rehabilitation Center is a place focused on different types of care to match each person's needs, with a steady team, good safety features, and a plan to help folks heal or live as comfortably as possible.

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