AnonymousCurrent/former resident
    2.0

    Good therapy but poor nursing

    I had short-term rehab here and the PT/OT staff were excellent - they got me home in a couple weeks - and the dietary/admin teams were helpful at times. But nursing/CNA care was inconsistent and often understaffed: long call-button waits, rude or rough staff, delayed meds/meals, patients left in wheelchairs and beds soiled, and rooms are small/noisy with occasional foul smells. Overall it felt unsafe and neglectful for long-term or immobile residents, so I would not recommend it despite good therapy.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.78 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.6
    • Meals

      2.3
    • Amenities

      3.0
    • Value

      2.8

    Location

    Map showing location of Sardis Oaks

    About Sardis Oaks

    Sardis Oaks sits in Charlotte, North Carolina, operating as a skilled nursing and rehabilitation facility with 124 SNF beds, and people in the area know that the staff act with kindness, friendliness, and a helpful attitude, and they always keep an eye on fostering good ties in the community, which means residents get treated like neighbors rather than strangers passing through. The place offers different living options, like independent living for active seniors, residential care homes for those who need caregivers, and assisted living when folks require more day-to-day help, plus a memory care unit for those with Alzheimer's or dementia, and everyone there gets private bedrooms and bathrooms, some of them furnished, with the emergency call systems ready if needed.

    Sardis Oaks runs many activities for keeping people engaged, including social and cultural outings, fitness opportunities in the gym, walking paths for anyone who wants fresh air, and computer access spots, so no one feels left out; they even offer chaplain services, a beauty salon, and a barber for those who want a trim. The kitchen serves restaurant-style dining with nutritious meals made from quality ingredients, and staff handle all the laundry and housekeeping, which lets residents rest easy knowing everything's taken care of. Staff provide primary and urgent care, manage chronic diseases, address wellness, and keep medication schedules on track, and the nursing team offers round-the-clock care, with physicians, nurse practitioners, social workers, nutritionists, and trained aides all working together, available every day of the week, and the facility operates under Atrium Health, meeting both medical and community standards set by the North Carolina Department of Health and Human Services and the North Carolina Health Care Facilities Association.

    Physical, occupational, and speech therapy services help residents recover from surgery, strokes, falls, heart disease, and other illnesses, with up to three hours of therapy a day, and therapists use state-of-the-art Nautilus equipment as part of their Freedom Through Functionality program, always coordinating with physicians to meet individual goals. Residents needing help with pain, sleep, rehabilitation, or hospice and palliative care have access to a full team, and Sardis Oaks even offers financial counseling, mobile dentistry, transportation, walking paths, courtyards, and fitness centers so that people get both care and comfort. Private, spacious rooms, therapy gyms with updated equipment, and easy internet access create an environment that aims to help folks feel at home while they recover or settle in for a longer stay, and staff keep a close eye on each resident's needs, offering short-term and long-term care and making sure that everyone feels seen and supported, with Administrator Colin Clode leading the work at Sardis Oaks.

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