Springbrook Nursing & Rehabilitation Center

    195 Springbrook Avenue, Clayton, NC, 27520
    3.5 · 8 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent rehab, inconsistent nursing care

    I had mixed feelings about this modern, very clean facility with spacious rooms, hotel-style dining and lovely grounds. The CNAs and rehab (daily PT/OT) were excellent and attentive, and the meals were generally good, but nurses were often unresponsive, wait times were long, and short-staffing made care slow. Communication was hit-or-miss, we had issues with wound care, a missing ring, and medication/visit hassles. Overall great rehab and cleanliness, but inconsistent nursing, safety and communication problems make me hesitant.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.5
    • Meals

      3.8
    • Amenities

      4.0
    • Value

      2.0

    Location

    Map showing location of Springbrook Nursing & Rehabilitation Center

    About Springbrook Nursing & Rehabilitation Center

    Springbrook Rehabilitation & Nursing Center sits at 195 Springbrook Ave in Clayton, NC, and folks will find it's a skilled nursing facility with 100 beds, set up to care for older adults who need both medical support and help with daily living. The staff there includes nurses, aides, social workers, and front desk folks who try to make everyone feel welcome, and families can bring grandchildren to visit, which many residents enjoy. Tami Kendall serves as the administrator, and the center follows a non-discrimination policy, trying to make the environment safe and respectful for everyone. Springbrook offers both nursing home and rehabilitation services, with trusted team members delivering on-site therapy including occupational, physical, and speech therapy, all tailored to help residents rebuild strength, regain skills for everyday life, improve speech or memory, and work on safe swallowing when needed. The center looks after people who can't live by themselves anymore, and also provides care for those recovering from accidents or sudden illness, plus ongoing support for people with chronic health issues. Residents get round-the-clock help, and care plans fit each person's unique health needs, with the staff trying to make sure the move from hospital to nursing care goes as smoothly as possible. The team focuses on quality of life and values kindness, hospitality, and warmth, whether someone is staying long-term or just until they're strong enough to go home, and being a part of the North Carolina Health Care Facilities Association, the facility tries to keep up with standards in resident care and safety.

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