Universal Health Care - Fletcher is a medium-sized, for-profit nursing facility located in Fletcher, North Carolina, with a capacity of 90 beds. The facility participates in both Medicare and Medicaid programs, making it accessible to a range of residents who require short-term rehabilitation or long-term care. Universal Health Care - Fletcher is not part of a continuing care retirement community, focusing its efforts on providing dedicated nursing and rehabilitation services within its standalone operation.
The facility has achieved average ratings in both short-term rehabilitation and long-term care, as measured by relevant care outcomes and quality metrics. For residents needing short-term rehabilitation, such as recovery after a stroke, heart attack, infection, or accidental injury, Universal Health Care - Fletcher provides services to help patients regain their independence. Approximately 47.9% of discharged short-term residents were able to return home after their stay, and the facility reports a notably low rate of major falls among its patients. In the area of infection control, 9.0% of short-term rehabilitation stays resulted in serious infections requiring hospitalization, whereas 12.6% of these residents needed to visit an emergency room during their time at the facility.
Long-term care at Universal Health Care - Fletcher is also marked by average outcomes. The community reports 1.1 emergency room visits per 1,000 patient days, indicating the frequency with which residents require additional hospital-level care. A commendable 77.6% of residents are able to maintain the ability to carry out day-to-day self-care activities such as moving, eating, and personal hygiene without assistance, highlighting the facility's support for resident autonomy. Additionally, 94.7% of residents received the annual influenza vaccination, demonstrating a strong commitment to preventive health.
The nurse staffing level at Universal Health Care - Fletcher averages three hours and one minute of nursing care per resident each day. While this meets general expectations, the facility has been noted for inconsistent nurse staffing levels between weekends and weekdays, which may affect the continuity of care during certain periods.
Recent state inspections have identified areas for improvement in administration and care practices, yet most issues have exhibited a low or very low potential for harm and have reportedly been addressed in a timely manner. Some of these areas included the need to grant residents' representatives the ability to exercise residents’ rights, improved protections of residents’ belongings or money, timely and accurate resident assessments, adherence to care orders and residents’ preferences, and processes for monthly drug regimen reviews by pharmacists. Food service standards also came under review, ensuring procurement, storage, and preparation meet professional guidelines.
Universal Health Care - Fletcher has avoided fines or payment denials in recent years, indicating regulatory compliance. The facility conducted its most recent fire safety inspection in March 2024, aligning with National Fire Protection Association standards. Universal Health Care - Fletcher accepts residents who are covered by Medicare or Medicaid, providing a supportive environment for older adults and individuals in need of nursing care, rehabilitation, and daily living assistance. The facility's commitment to healthcare is reflected in its consistent focus on resident well-being, safety, and the capacity to help individuals return to their homes or maintain independence as much as possible.