Monroe Rehabilitation Center

    1212 Sunset Drive East, Monroe, NC, 28112
    3.3 · 19 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good short-term, poor long-term care

    I had a mixed experience. The rehab team, many therapists and aides were excellent, activities plentiful, admissions and some admin were very helpful, and the place can be good for short-term rehab - but the building is old and needs remodeling. Nursing was inconsistent: rude or uncaring at times, slow call-button response, orders and dietary restrictions were sometimes ignored, residents left soiled and there were urine odors; overall I would recommend it for short rehab stays but not for long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.32 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.4
    • Meals

      1.5
    • Amenities

      1.6
    • Value

      3.3

    Location

    Map showing location of Monroe Rehabilitation Center

    About Monroe Rehabilitation Center

    Monroe Rehabilitation Center sits at 1212 Sunset Drive East in Monroe, North Carolina, and has 147 certified skilled nursing beds, offering short-term rehabilitation and long-term care, and some folks stay here after a hospital visit, sometimes needing regular help, though they also welcome those who want just a few weeks to get back on their feet. Staff give physical, occupational, and speech therapy up to seven days a week, which helps people recover from injuries, surgeries, or illnesses, and the place includes a rehabilitation gym and private suites with courtyard access, and they keep things comfortable with a friendly atmosphere, bigger rooms, and views that help folks feel at home while they heal or settle in for the long term. They run various programs, including a Post COVID-19 Recovery Program and have specialty clinical programs and therapy equipment, they even bring in portable telemedicine so residents can get seen by doctors without having to leave their beds, and there's an activities program plus complimentary transportation for medical appointments. Governance-wise, Southern Healthcare Management LLC's been at the helm since 2014, and they're affiliated with Sovereign Healthcare Holdings as well as the North Carolina Health Care Facilities Association, and there's always a dedicated administrator handling admissions, since the place admits new residents every day of the week, running 24/7.

    Monroe Rehabilitation Center puts a lot of focus on keeping accident hazards low and supervising residents properly, and while they work to prevent abuse, neglect, and exploitation, inspection reports have pointed out problems, including a recent fine of $11,700 after a state inspection found eight deficiencies and another report in April 2025 noted issues with quality of life and supervision, so they've had 28 deficiencies in total across inspection reports, with two related to infection control. Reported nurse turnover is on the high side, currently at 52.7%, and daily nurse staffing averages 3.61 hours per resident, which is a bit lower than the North Carolina average of 3.8 hours. The goal here is to help residents feel secure while focusing on recovery, and staff say they work hard at safety, providing as much therapy and supervision as possible.

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