AnonymousLoved one of resident
    1.0

    Neglected dirty understaffed negligent care

    I'm deeply disappointed and would not recommend this place. It's clearly understaffed-call bells ignored, rounds infrequent, help and wake-ups delayed-and my mom was left wet while the weakest patients received poor care. Rooms and linens were dirty (soiled, even with blood), repairs take forever, and feeding/medication care was negligent (unresponsive doctors, improper/out-of-date tube feeding). Management ignored complaints, the administrator was unresponsive, therapy was ineffective, food was poor, and for the high cost the quality was unacceptable.

    Pricing

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    Amenities

    1.25 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      1.5
    • Value

      1.0

    Location

    Map showing location of Pruitthealth

    About Pruitthealth

    Pruitthealth sits in Monroe, North Carolina, and offers many care options for seniors who need help, and while the place uses some special words like "Skilled Nursing," "Rehabilitation Therapy," and "Hospice Care," they do have long-term, respite, and palliative care for people with all kinds of health needs, including folks with dementia or Alzheimer's who might get confused or have trouble wandering, and they try to keep it safe for everyone. You'll find services for assisted living, independent living, and nursing homes, plus memory care, home care, and even adult day care, which means some people come for a short time and others stay longer. There are specialized programs for meals, with chefs who plan balanced dishes, and places where there's help for bathing, dressing, and taking medicine every day, as well as trips, outings, and sometimes a full-time activity director who keeps things lively and social. There are pet-friendly spots, handicap high-access areas, Wi-Fi, and even beauty salons or enclosed courtyards for quiet time, and some of the assisted living and memory care places like Woodridge Assisted Living or Brookdale Monroe Square Memory Care try to make daily life feel safe and less stressful. The building sits close to local restaurants, pharmacies, and doctors, so residents have what they need, and while the environment aims for peaceful living, the staff focuses on day-to-day comfort and gives support for everything from high acuity skilled nursing to regular memory help. There isn't any big mention of awards, but some families have reported a 1.0 review score with an average rating of 0.9 out of 5 from four reviews, and the average price runs around $4,000, though prices aren't publicly listed. Services stretch from home care with trained aides for basic needs at home to independent living for active seniors, and there are care homes, nursing homes, and senior apartments to cover most levels of care, and families can get details from senior living advisors if they want to know more about what Pruitthealth has in Monroe.

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