Sunnybrook Rehabilitation Center sits on Sunnybrook Road in Raleigh, North Carolina, with 95 certified beds and an average of about 83 residents each day, and you'll find both private and semi-private rooms here, along with a range of services that focus on recovery after surgery, serious illness, or for those needing longer-term care, and they have skilled nurses and caregivers available around the clock, although nurse turnover has been high lately at 55.3% which is a bit above the state average, and nurses spend about 3.75 hours per resident each day, which is just a little less than what other homes in the state show. The facility got a total of 14 deficiencies in recent inspections, including one related to infection and a couple with potential for harm, like staff not always telling residents or their families about bed holds if someone gets moved to the hospital or is on a hospital leave, and another about pharmacy services not always making sure drug plans are free from unnecessary medicine, but there's been no official harm from these things, just the potential for some problems down the line.
Southern Healthcare Management LLC has run the center since 2014, and the place is part of Sovereign Healthcare Holdings and uses the business name Sunnybrook Rehabilitation Center LLC, though some people might still remember it as Hillhaven Sunnybrook Center or Sunnybrook Healthcare, but regardless of the name, someone coming here will see large rooms with a homemaking feel, landscaped grounds, a pleasant courtyard, indoor and outdoor common spaces, activity areas, a library, dining spaces, and even salon services, so you do get many of those comforts that help with daily life, and they try to keep things friendly and supportive. Care here covers both inpatient residential stays for folks who need permanent care and short-term stays following a hospital visit with 24-hour nurse coverage, plus outpatient services and a special Post COVID-19 Recovery Program for people who've been in the hospital with COVID-19 and still need help getting back on their feet.
Sunnybrook has therapy services like Physical, Occupational, and Speech Therapy that run up to seven days a week in a dedicated Rehabilitation Gym, and there's telemedicine equipment on hand for virtual doctor visits both during the day and after hours, which can help with medical needs that pop up outside the usual work hours. The team uses clinical programs aimed at boosting recovery and works on drug abuse information and recovery if that's a concern, along with providing specialty programs for different recovery needs thanks to ongoing staff training on newer equipment. There's a focus on senior care and skilled nursing, and the place keeps a steady rhythm with newspaper delivery, phone and cable TV, laundry, meal services, and easy access to common activity areas so residents have the basics covered. It's not BBB-accredited, but is tied to the North Carolina Health Care Facilities Association, and is always open, with admissions and therapy available all week, managed by administrator Hannah McIntyre. The aim here is to offer a caring, steady environment with programs and amenities made for comfort and steady recovery, and while things aren't perfect, staff put in regular work with resources and features to help people feel cared for during their stay.
