JAG Healthcare Marion

    409 Bellefontaine Ave, Marion, OH, 43302
    3.4 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, understaffing causes neglect

    I'm torn: many caregivers were kind, compassionate, and long-tenured, yet understaffing produced rushed, sometimes rude or even threatening behavior - long nurse waits, smoking breaks, neglect (I saw bedsores) and yelling. Management felt apathetic until families pushed for changes and more staff were hired; activities (holidays, games, movies, church) exist but are inconsistent. Rooms were kept clean, but theft and rusty/unsafe outdoor seating worried me, and administrative/funding delays complicated admission and long-term affordability.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.38 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.0
    • Meals

      3.4
    • Amenities

      3.0
    • Value

      1.0

    Location

    Map showing location of JAG Healthcare Marion

    About JAG Healthcare Marion

    JAG Healthcare Marion sits at 409 Bellefontaine Avenue in Marion, Ohio, and has helped local seniors since June 2010, working under the management of Mr. Jim Griffiths and is part of the JAG Healthcare network, which pays special attention to caring for people with cognitive and behavioral challenges, and the facility itself is approved by the Ohio Department of Health with valid licenses running through the end of 2025 and even holds a BBB A+ rating, which means they do their due diligence on background checks, references, drug screening, immunizations, and offender checks for all the staff, who also travel to provide services for seniors right at home in the Marion area. JAG Healthcare Marion gives care around the clock, and this includes personal help such as laundry and dry cleaning, assistance with mobility, bathing, light housekeeping, grooming, cooking meals, toileting, and transferring, plus they do specialized home health services that let people age where they're comfortable. They're open 24 hours a day, every day including weekends, and offer a variety of living and care options like assisted living, skilled nursing, respite and palliative care, hospice, adult day care, independent living, memory care, and even aging-in-place communities, so people can often stay even as needs change. People find a range of medical and therapy services on site, including short and long-term nursing care, post-acute rehab, IV therapy, wound and feeding tube care, outpatient and in-house therapy, and a rehab gym, along with regular speech, physical, and occupational therapies, and the nursing team also manages trach care and advanced wound needs. Within the building, the layout features three main hallways, with one hallway holding all private rooms that come with their own private baths, and the shared dining and activity space is easy to reach at the center of things, making it handy for group meals and wellness programs or events, and their grounds are known for a central courtyard, well-kept landscaping, and a small fish pond which gives the place a settled, peaceful atmosphere, and a Wanderguard system adds security for those who need memory care. JAG Healthcare Marion also takes part in local groups like Downtown Marion, Inc. and the Marion Coalition, showing they're involved with community outreach, leadership programs such as Leadership Marion!, travel and referral reward programs, and joint economic projects like CanDo! to boost local development. The facility leans into a person-centered care approach in a homelike surrounding and stays engaged with the broader Marion community, where information and resources are listed on their website or under their Community Profile, all while offering various membership and sponsorship opportunities for community supporters.

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