Royal Oak Nursing & Rehab Center

    6973 Pearl Road, Middleburg Heights, OH, 44130
    3.4 · 16 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent therapists, poor nursing care

    I had a mixed experience. The building is clean and comfortable with private rooms, new furniture, pet therapy and outstanding therapists who helped me regain mobility and go home. However nursing and administrative care was inconsistent-rude or neglectful staff at times, poor communication, delayed wound/medication care (I saw a new bedsore and dehydration issues), and occasional cleanliness/safety lapses. Good for focused rehab; I would be cautious about long-term nursing care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.44 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.4
    • Meals

      3.3
    • Amenities

      3.6
    • Value

      3.4

    Location

    Map showing location of Royal Oak Nursing & Rehab Center

    About Royal Oak Nursing & Rehab Center

    Royal Oak Nursing & Rehab Center in Beachwood, Ohio, is a skilled nursing facility with 99 certified beds, though as of now it serves about 66 residents a day, and they say by June 2025, all 99 beds will be available, and it sits under the ownership of Aaron Handler, operating for-profit and sitting under Embassy Healthcare, and a lot of folks who come here need care after getting out of the hospital or for longer-term conditions like chronic illness, physical disabilities, or Alzheimer's disease, plus they accept both Medicare and Medicaid for health insurance, so that helps many families with costs, and you'll find nurse coverage here 12 to 16 hours daily, with about 3.45 nursing hours per resident per day, which is lower than Ohio's average of 3.7, and they've had some nurse turnover, around 46.4%, but that's actually lower than the state average which is 51%. Folks get 24-hour oversight and a responsive call system to help make sure everyone's safe, especially since they've got an emergency alert system, and you can see they're trying to keep the place clean and comfortable, with English spoken for all their services.

    Royal Oak has been cited for 19 deficiencies, including one about infection and another relating to Resident Rights-there was an issue with not always telling residents, doctors, or family if something happened affecting the resident, and they got an $8,970 fine for that; they've also had a deficiency with pharmacy services and medication errors. The building is not a Continuing Care Retirement Community (CCRC), but it offers a broad range of services including skilled nursing, rehabilitation, long-term care, adult daycare, assisted living, and independent living, and there are programs for memory care and pulmonary care, plus care types such as subacute, cardiac, diabetes, hospice, IV therapy, nutrition, orthopedic, outpatient therapy, renal, respite, and wound care. They provide help with activities of daily living like bathing, dressing, transfers, and grooming, and they also offer non-ambulatory care for residents who can't get around so well. Their amenities are set up to make things pleasant-there are furnished private rooms with bathrooms, kitchenette, cable TV, Wi-Fi, and air conditioning, plus common spaces for activities, movies, a library, arts and crafts, games, music programs, walking paths, and garden areas, and residents get to join community and resident-run activities.

    There's a spa/wellness room, fitness room, and even transportation and parking, and when you think about meals, they provide restaurant-style dining with options for dietary needs like allergies or diabetes. For everyday living, you get housekeeping, laundry, dry cleaning, maintenance, concierge, move-in help, and family support services. If someone needs rehabilitation, there are physical, occupational, and social therapies, and staff give medication management, personal support, social services, and access to home health aides. Royal Oak is affiliated with organizations like the Ohio Health Care Association and the American Health Care Association, and they aim for high standards even though some inspection and deficiency reports show areas for improvement. This facility is best for seniors needing skilled nursing, rehabilitation, and memory care, and while you shouldn't expect everything to be perfect, it covers most things folks needing extra support after surgery or with long-term illnesses may want.

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