Embassy of Pickerington

    1300 Hill Road North, Pickerington, OH, 43147
    2.5 · 11 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility but dangerously understaffed

    I had mixed experience. The facility is clean, administration and therapists were caring and skilled, and first impressions/management were welcoming. However severe understaffing caused long waits, unanswered call bells, no shower/bathroom help, ignored swollen legs and medication/record errors, and my loved one was left in soiled clothes/gown for days - unsafe care. Rooms are small and photos misleading; billing and laundry were also problematic. I cannot recommend it unless staffing and responsiveness improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.55 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.5
    • Meals

      2.0
    • Amenities

      1.5
    • Value

      2.5

    Location

    Map showing location of Embassy of Pickerington

    About Embassy of Pickerington

    Embassy of Pickerington sits amongst golf courses and metro parks on the Hill Road strip and has 89 certified beds, offering private and semi-private rooms for its average of 69 residents a day, now the facility operates as part of Embassy Healthcare and serves a wide range of needs including short-term rehabilitation, long-term care, adult day care, assisted living, independent living, skilled nursing, and memory care such as specialized Alzheimer's and dementia care; their medical team comes made up of registered nurses, licensed practical nurses, and certified nursing assistants who give cardiac, diabetes, orthopedic, wound, and pulmonary care, and the pulmonary care program's led by Dr. Mohammed Shareef, while services like therapy-including physical, speech, occupational, and outpatient-are available with wound care and subacute care options for those who need them, and peritoneal dialysis, hospice, IV therapy, nutrition, renal care, respite care, and advanced clinical offerings like ventilator care stand ready too. Housekeeping and laundry services are routine, and meal programs give one or two prepared meals each day, with activities and amenities like a library, a courtyard with flat walking surfaces, parking for visitors, a 24-hour security system, and transportation services, all aiming for a home-like atmosphere and helping residents stay as active as they wish. Their nurse turnover rate is lower than the state average, and nurse staffing levels are higher than what you'd find elsewhere, but even with all that, inspection reports have shown 35 deficiencies, with five involving infection control standards and others covering medical record management and care of pressure ulcers, including four deficiencies in a recent December 2024 complaint report-so while there's a lot of proactive programs like the wound care initiative, families should note these quality concerns, which are clearly documented. The community supports both people staying short term for rehab and those needing longer-term care, and there's always an effort to help everyone reach their best potential, but it's a good plan to carefully review reports and see if the environment and services match the needs a loved one might have. The facility's address is 25201 Chagrin Blvd Suite 190, Beachwood, OH 44122, and the mix of programs, from memory care to adult day services, stands out for the range of help provided even as improvements in some areas remain needed.

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