Squirrel Hill Wellness And Rehabilitation Center

    2025 Wightman Street, Pittsburgh, PA, 15217
    2.0 · 5 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Profit-driven understaffed care caused death

    I fell for the glossy sales pitch and moved my loved one in, but it's a profit-driven, understaffed place. Communication was non-existent, staff were untrained and rude, and care was bare-minimum - no hot water, late meals with no choices, missed meds, dehydration, and neglected hygiene. Therapy was inconsistent, rooms were dirty and doubled up, and residents even wore each other's clothes. My relative developed bedsores, infections, was hospitalized and ultimately died after repeated lapses in care. Do not trust their promises.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.00 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.2
    • Staff

      1.2
    • Meals

      1.5
    • Amenities

      1.0
    • Value

      2.0

    Location

    Map showing location of Squirrel Hill Wellness And Rehabilitation Center

    About Squirrel Hill Wellness And Rehabilitation Center

    Squirrel Hill Wellness And Rehabilitation Center sits in the Squirrel Hill neighborhood near Pittsburgh and runs as a for-profit corporation tied to Pollak Holdings, owned equally by Elie Pollak and Theodore Pollak, and you'll find that it focuses on health, rehabilitation, and helping residents maintain independence as much as they're able, though the care needs here are pretty high, because about 63.6% of folks living here spend most of their time in either a wheelchair or bed and 81.4% need help moving from one place to another, while 84.7% need help with bathroom or continence care, and 16.9% are living with dementia, so staff works on personalized care plans, but over the years there have been recurring staffing shortages, especially with CNAs, which means on many days people have received less than the recommended amount of direct care, with total overall care time ranging between 2.84 to 3.60 hours each day and CNA time per resident ranging from 1.48 to 2.15 hours in recent years. Inspections going back several years show a pattern of deficiencies around things like patient rights, nursing services, infection control, administration, and sometimes these issues had real impacts, including two periods in May 2024 where surveyors found actual harm and even immediate jeopardy to residents, and the center's had the lowest possible government ratings for overall quality, health inspections, and staffing at times. The place itself stays busy with about 72 residents each day, although it's licensed for up to 178 beds, and people come here for short-term rehabilitation, wound care, or long-term care. For recreation and comfort, there are amenities like recreation activities, dining facilities, accommodations, and some concierge or "patient experience" services, so the environment tries to focus on warmth and comfort, even as the business side and care quality concerns have made headlines over the years.

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