Heartland of Columbia Rehab and Nursing Center

    2601 FOREST DRIVE, Columbia, SC, 29204
    3.3 · 10 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Compassionate staff but chronic neglect

    I saw excellent physical therapy and several kind, compassionate staff who made families feel at ease, and some long-term residents clearly love living here. But the place is chronically understaffed and stressed-overnight staff were rude, CNAs often unsatisfactory, phones never answered, call lights ignored for hours, linens and laundry neglected, trash piling up, and meals were terrible. My father was treated like a nuisance; staff attempted to give sleep/pain meds to keep him asleep, he rapidly deteriorated and later died-I believe neglect was a factor. Staff work hard under difficult conditions, but overall I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.30 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.2
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      1.0

    Location

    Map showing location of Heartland of Columbia Rehab and Nursing Center

    About Heartland of Columbia Rehab and Nursing Center

    Heartland Of Columbia Rehab And Nursing Center is a large facility located in Columbia, SC, with a total of 132 beds. The center offers both short-term rehabilitation services and long-term care for its residents. It is a nonprofit facility with corporate ownership and is not a part of a continuing care retirement community. Heartland Of Columbia Rehab And Nursing Center participates in both Medicare and Medicaid, making it accessible to a wide range of individuals in need of care.

    When looking at the quality of care provided at the center, it is evident that they prioritize the well-being of their residents. The facility has received an average rating for both short-term rehabilitation and long-term care, indicating that they meet industry standards in terms of the services they offer. Additionally, the center has a high percentage of residents who were able to return home after being discharged, showing a focus on helping individuals regain their independence.

    In terms of medical assistance, the center provides consistent nurse staffing, with a registered nurse on site for at least 8 hours every day. This ensures that residents have access to adequate medical care and attention when needed. Additionally, the facility has a high percentage of residents who are able to maintain their ability to perform daily activities without assistance, indicating a commitment to promoting independence and quality of life.

    It is important to note that while the facility has received some citations during health inspections, they have taken corrective action to address these issues. The center has not been fined or denied payment in the last three years, indicating a commitment to maintaining compliance with regulatory standards.

    Overall, Heartland Of Columbia Rehab And Nursing Center provides a range of services to meet the needs of its residents, from short-term rehabilitation to long-term care. With a focus on promoting independence and well-being, the facility strives to create a supportive and caring environment for those in their care.

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