Valley Falls Terrace

    400 Locust Grove Road, Spartanburg, SC, 29303
    3.5 · 6 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Improved care, but safety issues

    I appreciated the clean, private room and many staff who were warm, attentive and helpful. However I saw serious safety and care problems - falls, bruises, a UTI, delayed therapy and even a restraining belt - plus poor doctor communication and limited family updates; some staff were rude and the Director of Nursing seemed more focused on paperwork than residents. Meals were awful, care has improved overall, and I cautiously recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.50 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.7
    • Meals

      2.5
    • Amenities

      3.5
    • Value

      3.5

    Location

    Map showing location of Valley Falls Terrace

    About Valley Falls Terrace

    Valley Falls Terrace sits at 400 Locust Grove Road in Spartanburg, South Carolina, and serves as a skilled nursing facility with 88 certified beds, providing both short- and long-term care for seniors who need 24-hour nursing and help with daily activities like bathing, dressing, and eating, and at this place, teams managed by Administrator Lacey Smith handle medication, transfers, supervision by a physician, and tasks like dressing or bathing, and when residents need it, a 24-hour call system's there for help, and they've got nurse staffing at 3.25 hours per resident each day, though there's a nurse turnover rate of 49.4%. The facility has had 17 total inspection deficiencies in its reports, including two related to infection and others about assessment, care planning, food and fluids, and accident hazards, and in April 2025 they had a standard inspection that showed four deficiencies, so folks considering Valley Falls Terrace should know these are in the public record. Residents get meals from a professional chef, weekly housekeeping, and access to all kinds of amenities, like fitness rooms, a movie theater, arts and music rooms, a spa and sauna, a game room, a library, walking paths, and there's both indoor and outdoor programs, plus social events, movie nights, and transportation when it's needed, and all this is done inside a Continuing Care Retirement Community that offers various levels of care, with private bathrooms, cable TV, Wi-Fi, furnished rooms, air conditioning, even little kitchenettes in rooms, which can make things a bit more comfortable since everybody's needs are kind of different these days. Valley Falls Terrace accepts Medicaid and Medicare, which helps with finances for many families, and they state that they accept all residents regardless of things like race, religion, orientation, or disability, and they also have resident and family councils set up, so concerns and changes can be brought up and talked over. The facility is affiliated with Fundamental Healthcare, and they keep aiming to give comprehensive medical care while knowing families want honesty, so people interested should look carefully at inspection reports and pay attention to ongoing issues, especially with food, safety, and infection control, which are important for everyone's well-being.

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