Lakebridge - A Waters Community

    115 Woodlawn Drive, Johnson City, TN, 37604
    3.1 · 11 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Great therapy but terrible administration

    I had a mixed, ultimately painful experience. The rehab/physical and occupational therapy team was outstanding, and the facility was spotless - my private room with bathroom, TV and nice view was very convenient for family. Nursing/CNAs were often caring and hardworking, but inconsistent: some staff were rude or forgetful, call-buttons were slow, showers were often unavailable (bed baths only), and communication was poor. Food was terrible (overcooked and mushy). Administration was difficult and not trustworthy; poor leadership and communication - including an unexpected discharge - and a lack of dignity/compassion culminated in my mother passing after a 10-day stay, so despite great therapy and cleanliness I cannot recommend this place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.09 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.3
    • Meals

      2.3
    • Amenities

      4.2
    • Value

      3.1

    Location

    Map showing location of Lakebridge - A Waters Community

    About Lakebridge - A Waters Community

    Lakebridge - A Waters Community serves older adults with a focus on memory care, assisted living, and skilled nursing, and the staff get known for being helpful and kind, so you'll find folks there who know how to help seniors with Alzheimer's or dementia, providing specific activities and therapies in an environment made to lower confusion and keep everyone safe, especially when wandering might be a concern, and they've got individualized care plans for each person, including a move-in process and a waiting list policy for those who need it. They provide private rooms, dining rooms with meals made by chefs who pay attention to the taste and nutrition, and plenty of amenities like a fitness center, game rooms, kitchenettes, laundry rooms with washers and dryers, WiFi, cable TV, and guest parking, so family and friends can visit without trouble. Walking and wheelchair assistance, bathing and toileting help, dressing and grooming support, and medication support come standard, as do podiatry, wound care, and occupational therapy, with nurses on staff twenty-four hours a day, which brings peace of mind for families. Lakebridge offers both long-term stays and respite care, so caregivers can take a break while their loved ones get the help they need, and there are therapy options like physical therapy, speech therapy, IV care, pain management, and even respiratory care for tracheostomies or sleep apnea. Residents get daily housekeeping, maintenance, and plenty of social activities, like arts and crafts, wellness programs, and education events, so there's always a way for people to engage their minds and bodies, and the community wants everyone to feel at home and stay as independent as possible. Certified nursing assistants are part of the care team, and the facility also has in-house diagnostics like X-rays, EKGs, and lab tests, so residents don't have to leave for basic medical needs. Families might use long-term care insurance to help pay for services here. The principals of Strawberry Fields manage Lakebridge daily, working to support everyone, from staff to residents, and they're known in the area for being steady and reliable, and new leaders in administration and nursing bring a positive spirit to the place. Education seminars and conventions are available for professionals, along with community events and a blog, plus a resource center and facility finder to help new families. With 109 nursing beds and specialized options for different care levels, Lakebridge offers a supportive, steady place with a focus on each individual's needs, and people say the atmosphere is joyful, staff help each other and visitors, and activities earn good marks among the residents and their families, which goes a long way in making people of all needs feel included and respected.

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