Nhc Healthcare - Knoxville

    809 East Emerald Avenue, Knoxville, TN, 37917
    2.5 · 11 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Understaffed facility compassionate few staff

    I visited my mother and left very worried. Call lights often went unanswered, residents waited a long time (sometimes left in hallways), and chronic understaffing created real safety and fall risks. Communication and discharge planning were poor - families weren't always told about changes and belongings went missing. That said, a few nurses and the PT team (Chris in particular) were compassionate and did excellent work, and common areas were clean with lots of activities. Meals, rooms, and the building were inconsistent, and staff often seemed overworked. Overall I can't recommend this place unless you have an outside advocate on-site.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.45 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.5
    • Meals

      2.0
    • Amenities

      2.7
    • Value

      2.5

    Location

    Map showing location of Nhc Healthcare - Knoxville

    About Nhc Healthcare - Knoxville

    Nhc Healthcare - Knoxville sits in a spot where folks have been getting care for decades, and you can see right off they've set things up for comfort, with safety and recovery in mind, with 127 beds in their post-acute center for people who need short-term rehab or long-term help. The place follows high standards, holding accreditation from good healthcare groups, and belongs to the NHC Healthcare system, so they're sticking to a strict Code of Ethics and have a Non-Discrimination Statement, and you can find all that on their NHCCare.com website, which also has accessibility tools if you need them. People know Nhc Healthcare - Knoxville for taking a warm and compassionate approach, which comes through in the way their staff goes about things, from certified nursing assistants and therapists to a clinical social worker to help folks and their families through tough times.

    There are lots of services here, whether someone's needing help after surgery, dealing with a stroke, or living with memory concerns like Alzheimer's, and their memory care covers those needs, too. Skilled nursing care goes on around the clock with nurses, therapists, and physicians who handle rehabilitation, medication management, wound care, special nutrition plans, and chronic disease support, and there are both inpatient and outpatient therapy options, plus home health services for folks who want their care at home. Residents or patients get help with daily living activities like bathing and grooming, along with dietitian- and chef-approved meals, and that's all meant to keep things comfortable and keep up dignity.

    The facility includes beauty and barber services, religious services, and daily activities to help folks feel at home and stay active, and they've got amenities for residents wanting independent living, assisted living, memory care, skilled nursing, and long-term care, plus care homes as part of the mix. There's a real focus on safety and wellness, with equipment and features in place for comfort, as well as rehab facilities made for both physical and occupational therapy, and even speech therapy, whether someone stays for a short rehab or needs longer support. Individual care plans get built by licensed people to meet each person's needs, and the leadership and staff make sure quality and professionalism come first.

    You can meet the staff and residents if you set up a tour, and the team will walk you through the programs, including community resources, family support, CNA training, and things like the Day By Day Podcast for more help and information. The facility puts a strong focus on quality of life for seniors at every stage, with services set up for people recovering from joint replacement, cardiac problems, or serious illnesses, and they'll help with transitions and offer hospice care for those dealing with terminal health needs, providing support that's physical, emotional, and spiritual. Long-term or short-term, Nhc Healthcare - Knoxville tries to meet folks where they are and tries to support residents and their families as best they can.

    People often ask...

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