Pigeon Forge Care & Rehab Center

    415 Cole Drive, Pigeon Forge, TN, 37863
    3.2 · 9 reviews
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Caring staff but chronic understaffing

    I had a mixed experience. Therapy progressed well, many nurses and aides were caring, personable and went out of their way, the location is nice and rooms are now clean with good food and variety. However chronic understaffing left nurses rushed, call lights slow, and I saw medical/administrative lapses (missing labs/records, mail issues) and past infection/cleanliness problems-so I can't fully recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.22 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.2
    • Meals

      3.5
    • Amenities

      3.3
    • Value

      3.2

    Location

    Map showing location of Pigeon Forge Care & Rehab Center

    About Pigeon Forge Care & Rehab Center

    Pigeon Forge Care & Rehab Center, also called Smoky Mountain Post-Acute Rehabilitation, sits at 415 Cole Drive in Pigeon Forge, Tennessee, and holds both state and federal licenses as a skilled nursing facility and nursing home, with space for up to 120 residents in Medicare-certified beds, and they take both Medicare and Medicaid. The place focuses on skilled nursing care and offers different types of services for people who need long-term care, short-term rehab, post-acute care, respite stays, and support during hospice. They've got a dedicated management team, including a Seniorly advisor, who helps families understand care needs, and the staff can also help with move-in coordination and family support.

    Residents will find both in-patient and out-patient rehab programs there, and they provide a pretty full range of health services, including nursing care for 12-16 hours a day, but supervision and a call system are available 24 hours a day, so someone is always watching out. The staff can help with bathing, dressing, moving around, taking medicine, and the care team can support people who have more serious medical needs, plus there are special therapy programs such as physical, occupational, or speech therapy depending on what's needed. Non-ambulatory care is included, and they've got designated care and therapy programs unique to the place.

    The living spaces include furnished private rooms with private bathrooms, cable TV, phones, air conditioning, kitchenettes, and fast Wi-Fi, while residents can also spend time in shared community spaces, outdoor areas, and gardens. For meals, they've got restaurant-style dining with a professional chef, which means meals are prepared from scratch and can be adjusted for allergies, diabetes, or any special needs.

    Support services cover housekeeping, laundry, and daily living help, so residents don't have to worry about the basics. The place offers activities like movie nights, music, activities led by residents themselves, and plenty of community events. There are extras like a movie theater, outdoor programs, and rides for people who need to go somewhere. Other amenities include an arts room, a fitness room, a spa and wellness area, walking paths, a library, a game room, and daily scheduled activities.

    Pigeon Forge Care & Rehab Center has a CNA training program for people wanting to be Certified Nursing Assistants, and the center is part of the Tennessee Health Care Association. People who decide to stay here will find care options and rehab support for many needs, and they've structured things so that both healing and comfort are the focus each day.

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