Rocky Mountain Care - Riverton

    3419 West 12600 South, Riverton, UT, 84065
    2.3 · 9 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglect, multiple falls, infection issues

    I had a nightmare experience. Staff were neglectful and understaffed-call lights often unanswered, phones down, caregivers unmasked and coughing, poor infection control-and my mom fell multiple times, had a neglected PICC line and was readmitted with pneumonia. Rooms and bathrooms were dirty/damaged, beds too small with no rails, unsecured windows, and bedpan mishandling; meals were cold at times. That said, a few CNAs and therapists were superb, therapy was excellent, and the private room, food and activities could be very good. Management and communication were unprofessional; I would not recommend entrusting a loved one (or my dog) here.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    2.33 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.3
    • Meals

      2.8
    • Amenities

      2.3
    • Value

      2.3

    Location

    Map showing location of Rocky Mountain Care - Riverton

    About Rocky Mountain Care - Riverton

    Rocky Mountain Care - Riverton sits in a quiet neighborhood and has room for up to 40 residents, with an average of about 30 people living there most days, and the building offers both private and semi-private rooms, each with a private bathroom and shower, flat-screen TV, and internet access, so folks have some privacy and comfort, and there are small TVs and Wi-Fi available too, which seem to help pass the time or keep in touch with family. The place offers different levels of care like assisted living, independent living, memory care, skilled nursing, rehab for when someone is recovering from things like hip surgery, and even home care and hospice services, and they work out personal care plans because not everyone needs the same help, and there's always a nurse around, with 24-hour care and even a doctor onsite all the time even though the nurse turnover rate is a bit higher than the state average. They help folks with day-to-day things, health issues, and have special therapy for both the body and mind, like physical, speech, and lymphedema therapy, plus a roomy gym with natural light for rehab, which people use for things like stroke or after surgery, and sometimes you see folks doing outpatient or inpatient rehabilitation. The nursing assistants have a good ratio to residents, which means they're not stretched too thin even though the place has experienced cleanliness problems like odors and stains, and there have been some inspection issues, including 19 deficiencies and a few infection-relation citations, as well as troubles with enough staff in dietary services that they've been cited for, so that's something to think about, but you'll find staff who care and try to help keep people comfortable. There's a social care platform to connect people and their families, and the place makes sure there are support services and emergency pendants for safety, with other services available such as wound care and nutrition help. The facility is managed by Rocky Mountain Care, connected to the bigger Rocky Mountain Care group, and they've been running things since 2017, so you can book a tour to see what it's like, meet some of the staff and residents, see if the place feels right, and get a sense of the amenities and services in person.

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