Evergreen Health And Rehab

    380 Millwood Avenue, Winchester, VA, 22601
    2.8 · 8 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Care declined after stroke, neglect

    I moved my mom here and at first the care was good, but after her stroke it declined. I saw pressure sores, blood on bed rails, call bells out of reach, long waits for bathroom help, and inconsistent/poor cleanliness in the facility and rooms. Staff were a mixed bag - many kind and caring (rehab/OT-PT-SLP stood out and nurses like Heather, Roma, Jean, Tiffany helped a lot), but some nurses were rude, communication was poor, and management seemed unresponsive; overall I worry about neglect.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.75 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.1
    • Meals

      1.0
    • Amenities

      4.0
    • Value

      2.8

    Location

    Map showing location of Evergreen Health And Rehab

    About Evergreen Health And Rehab

    Evergreen Health And Rehab sits over at 380 Millwood Avenue in Winchester, Virginia, and offers both short-term and long-term care with skilled nursing on hand. The place has 176 beds, all semi-private rooms, which means folks share a room with one other resident, and the building is set up so wheelchairs can get everywhere people need to go. The team there includes staff like Anna Dinello, APRN, FNP-C, who's a Family Nurse Practitioner, an Admissions & Marketing Director named Chastity Rogers Scott, a Human Resource Manager named Crystal Dallke, and a Licensed Practical Nurse named Sharon Jackson. Hill Valley Healthcare operates the facility, and they follow what they call a "People First" care philosophy, which means they try to focus on what each resident needs and wants. Evergreen usually has a warm, welcoming atmosphere with social events like movie nights and car shows that folks from the community can join, making people feel like they belong both inside and with their neighbors around town.

    Care programs at Evergreen are tailored to individual needs. There's skilled nursing, assisted living, independent living, short-term rehab, and long-term nursing care, so residents can get the kind of help that suits their health and daily routines best. There are extra services like dementia care, hospice and palliative care, wound care, dialysis, and specialized care like orthopedic rehab or pulmonary care, plus speech, physical, and occupational therapy if someone's recovering from surgery, illness, or injury. They offer oncology care, tracheostomy care, bariatric support, and more for people needing advanced treatment. With air conditioning in the building and parking for visitors right onsite, the place tries to give a comfortable stay while keeping social and medical needs in mind. Staff's available all day, every day, to answer questions by phone or email, and between the 51 to 200 employees working there, someone's usually able to help. The focus is on keeping residents as comfortable and safe as possible, with a mix of medical care and activities in pleasant surroundings.

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