Banner Boswell Rehabilitation Center

    10601 West Santa Fe Drive, Avondale, AZ, 85351
    3.3 · 11 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent rehab but concerning safety

    I had a mixed experience. The rehab team was excellent - immediate PT/OT in a dedicated room, daily exercise charts, individualized diet, and I saw real strength gains in about 17 days; therapists, many LPNs/CNAs and the activities staff were caring and the facility was very clean with decent food. But clinical care and communication were inconsistent: staff were often inattentive or distracted, I witnessed dangerous lapses (oxygen left off, delayed response to low blood sugar), surly/sloppy CNAs, cleanliness/safety issues in rooms, unplugged phones, and unresponsive management/poor discharge planning. Good for rehab if you're stable and want aggressive therapy; not recommended if you need close, complex medical care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.27 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      2.9
    • Meals

      3.3
    • Amenities

      3.7
    • Value

      3.3

    Location

    Map showing location of Banner Boswell Rehabilitation Center

    About Banner Boswell Rehabilitation Center

    Banner Boswell Rehabilitation Center, sitting at 10601 West Santa Fe Drive in Sun City, Arizona, has been serving seniors since 1985 and offers all sorts of care like skilled nursing, rehabilitation, memory care, independent living, assisted living, respite care, hospice care, home care, and even adult day care. Folks living there get help with personal care, medication, bathing, dressing, transferring, and daily needs, and nurses are on-site all day and night, with lots of staff to make sure everyone gets attention. Some rooms are private, some are shared, and they come fully furnished with private bathrooms and little kitchenettes, plus cable TV, Wi-Fi, and air conditioning, and people have access to a beauty salon, library, computer center, fitness room, wellness spa, and outdoor gardens, plus dining that's managed by a professional chef and considers different dietary restrictions, which is important for folks with things like diabetes.

    The center really focuses on rehabilitation-physical therapy, speech therapy, occupational therapy, stroke care, dialysis, IV antibiotics, pain management, wound care, and nutritional counseling-with short-term, inpatient, and outpatient options available, and programs set up so people can recover and get back to their normal lives when possible, with custom care plans based on what each resident needs, all looked after by an interdisciplinary team. Residents can attend exercise programs, arts and crafts, TV and movie nights, live entertainment, music programs, educational events, and outings arranged with transportation, and there's a calendar packed with community activities, both indoors and outdoors-walking paths, gardens, a theater, and activity rooms keep folks busy and help boost spirits.

    If a resident needs memory care, there's a secure area with special staff, activities, and support for dementia and Alzheimer's; if someone needs skilled nursing, they're watched over day and night, and those who can't walk or are confined to bed get full nursing care, including catheter care and more. The facility is wheelchair accessible, has emergency alert systems, fire safety features, and provides housekeeping, laundry, move-in help, and even concierge services to set up activities or day trips, always keeping safety and comfort at the center.

    Insurance, Medicare, and Medicaid (AHCCCS) are accepted, and they work with other options like Visa, MasterCard, Discover, and checks to make paying convenient for families. The place holds 71 beds, is a licensed Medicare and Medicaid provider, has received Top Nursing Home and Best Nursing Home awards several years running, has a 4 out of 5 star Medicare rating, and is ranked in the top 25 percent of all nursing homes in the United States with an A-minus grade, which mainly comes from good inspection records and nurse/staff ratings, while families and residents also get to voice concerns or suggestions through both resident and family councils. Banner Boswell is for profit and part of Banner Boswell Medical Center, with more therapy locations scattered around greater Phoenix, like in Mesa, Tempe, Glendale, Sun City West, and Surprise, so outpatient care is easy to arrange. People here get care that aims for smooth transitions and fewer hospital stays, and therapy is often fun with things like obstacle courses or animal walks for physical and occupational therapy, and there's even virtual therapy available for those who need to do sessions from home, making it an all-around comprehensive place for senior care and rehabilitation.

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