Village At Ocotillo

    990 West Ocotillo Road, Chandler, AZ, 85248
    4.3 · 31 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    3.0

    Friendly community, inadequate high-level care

    I like the friendly, helpful staff, excellent food, well-kept grounds and the many activities - the apartments are spacious with full kitchens and feel homey. Management, housekeeping and therapy services were responsive and pandemic precautions taken seriously; there's a van for appointments. That said, it's expensive, parking/space can be tight, and units are not wheelchair/walker friendly. Most importantly, it's not ideal for high-level care: nursing feels thin (often one nurse), call responses are slow or unreliable, and I've seen communication and medication/fall issues. Good for independent, active seniors - I would not recommend it for those needing daily medical assistance.

    Pricing

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    Amenities

    4.26 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      4.4
    • Amenities

      3.9
    • Value

      2.4

    Location

    Map showing location of Village At Ocotillo

    About Village At Ocotillo

    Village At Ocotillo sits on nearly 10 acres and shows off mature landscaping with walking paths, patios, and balconies, while the whole place uses Southwestern village architecture so the buildings look both charming and restful, and for folks who want to be outside there are yards and spaces to walk, plus a swimming pool and bar where neighbors can visit or relax. The inside offers living rooms, bedrooms, and bathrooms that are set up for privacy and comfort, and people can meet in dining rooms for meals prepared by a team of chefs and planners who focus on nutrition and taste. There are common rooms where folks gather for activities or to just spend time, and residents can choose from independent living, assisted living, nursing home care, memory care, or continuing care retirement community options depending on what each person might need as things change, which is good since sometimes someone needs more support as time goes by while others want to do more for themselves and stay active. Assisted living staff help with daily things like bathing, dressing, and medication, and the memory care area is set up to keep people safe and reduce confusion for those living with dementia or Alzheimer's. There are also care homes for people needing more watchful help and home care services where aides offer support for seniors who live at home but aren't able to be alone much. Amenities include senior apartments that are accessible and low-key, secure communities for memory care, pets allowed close by, transportation for trips and errands, and parking lots set up for ease. The community gives a hospitality-centered lifestyle that encourages folks to keep up with old hobbies, discover new interests, or just enjoy the simple things, and the 4-star resort-style amenities make life comfortable, but everything comes down to helping seniors have peace of mind. Village At Ocotillo is accredited by CARF, which shows they're recognized for quality care and services. There's always some kind of healthcare available, like incontinence support, diabetic care, medication management, and non-ambulatory help, so folks and their families can feel comfort knowing support is right there if needed, whether for short-term help or full-time needs.

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