Crystal Cove Home Care

    4492 E Laurel Ave, Gilbert, AZ, 85234
    3.6 · 5 reviews
    • Assisted living
    AnonymousLoved one of resident
    1.0

    Clean home but poor care

    I appreciated the clean, well-located home and pleasant neighborhood and the manager seemed nice, but my loved one received minimal care, staff were often unprofessional/rude (a caregiver even yelled at the hospice nurse), and they refused a refund after his death - I cannot recommend.

    Pricing

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    Amenities

    3.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.3
    • Staff

      2.5
    • Meals

      1.0
    • Amenities

      3.6
    • Value

      1.0

    Location

    Map showing location of Crystal Cove Home Care

    About Crystal Cove Home Care

    Crystal Cove Home Care II sits on East Laurel Avenue in Gilbert, Arizona, and does offer assisted living and board and care services in a private home setting that feels safe and comfortable, where seniors can get help with dressing, bathing, medication management, and other daily activities from staff who are there around the clock, making the place a little less lonely and a lot easier for people who like some independence but need a steady hand now and then; you'll find memory care here too, with caregivers trained to help those living with dementia, and there's always someone to keep an eye out if anyone starts to wander or needs extra reminders, which can be a relief for families. Meals are served three times each day with vegetarian and pureed choices if needed, and there are communal dining spaces where residents catch up with each other, and for those who need to follow a specific diet, there's help with that too. The house is set up with wheelchair-friendly rooms, walk-in showers, bathtubs, and safety features, so folks with mobility issues can move about with less worry; you'll also find a convenience market, an on-site beautician, and plenty of outdoor spaces that are landscaped and ready for fresh air walks or just a spot in the sun. Staff can help with doctor visits, manage diabetic or incontinence care, and arrange visits from nurses or podiatrists, plus if a caregiver at home needs a break, there's respite care for short-term stays, which can be a real help when life gets busy. There's transportation for errands or doctor's appointments, and a busy activity calendar offers bingo, off-site trips, spiritual gatherings, fitness classes, and other programs that keep people active and connected, all taking place in game rooms and big common areas so no one feels stuck in their room all day. Residents are encouraged to bring favorite things from home to decorate their rooms and make it feel more personal, giving a little piece of home even in a new place. General reviews seem to land in the middle at about 3.6 out of 5, which means some folks are happy here, while others have suggestions for improvement, which is always something to think about when looking at any senior living option.

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