Santé of Mesa - Skilled Nursing & Rehabilitation

    5358 E Baseline Rd, Litchfield Park, AZ, 85206
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Excellent therapists inconsistent staffing caution

    I had a mixed stay. The building is clean, the food and activities are good, and the PT/OT team (and many nurses/CNAs like Connie, Francisco, Catalina) were compassionate and instrumental in my recovery and regaining independence. That said, staffing and communication are inconsistent - I experienced slow call responses, medication/discharge/billing issues, and safety/neglect incidents were reported. I'm grateful for the excellent therapists and caring staff I met, but would recommend this place only with close family oversight and confirmed aftercare plans.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 381 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.2
    • Meals

      3.9
    • Amenities

      4.2
    • Value

      1.9

    Location

    Map showing location of Santé of Mesa - Skilled Nursing & Rehabilitation

    About Santé of Mesa - Skilled Nursing & Rehabilitation

    Santé of Mesa - Skilled Nursing & Rehabilitation sits as a place with seventy beds, usually about sixty-six residents at a time, and focuses on skilled nursing and rehabilitation care for seniors who've had surgery, illness, or need help getting their strength back, and there's short-term options as well as longer care for those who need more time. Folks there get medical care from nurses and other healthcare staff every day of the week, with averages around 45 minutes of Registered Nurse care, 97.2 minutes of LPN or LVN care, and 138.6 minutes of CNA care each day. The place offers physical, occupational, and speech therapy, and keeps around 4 occupational therapists and 4 physical therapists on staff, with about 15 minutes of physical therapy available per resident daily, so people recovering from strokes, falls, or surgery can try to regain their independence at their own pace. There are amenities for residents' comfort like laundry, meals, housekeeping, therapy gyms, and help with daily activities including bathing, dressing, and medication management, while folks who need a hand with memory loss can get support in specialized memory care areas that try to keep them safe and reduce anxiety and wandering.

    The staff at Santé of Mesa includes CNAs, LPNs/LVNs, RNs, therapists, and activity aides with coverage every day, and there are licensed nursing home beds for those who need them. Medicare and Medicaid both cover stays here since the federal programs certify the facility, and it's been participating in Medicare since mid-2011. Other services include pharmacy, dental and podiatry care, clinical labs, dietary help, mental health care, physician visits, speech pathology, respiratory care, and social services meant to keep people engaged and cared for throughout their stay. The facility keeps up with infection control rules, and as of recent records, about 86.6% of the staff have received COVID-19 vaccines. Safety features like sprinklers are installed across the center. While Santé of Mesa isn't inside a hospital or part of a continuing care community, it does belong to the Arizona Care Network and operates as a for-profit limited liability company. Visiting hours are flexible, with open access for families, but there aren't formal resident or family councils. The care team uses personalized care plans to help meet each person's health and recovery goals, whether someone's there for a short stay after surgery or needs long-term skilled nursing care.

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