Heritage Health Care Center

    1300 E South St, Payson, AZ, 85501
    4.3 · 70 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Spotless, caring staff; verify staffing

    I had a largely positive experience: the building was spotless, meals were very good, activities plentiful, and the therapy/rehab team genuinely helped my loved one regain strength. The staff were warm, attentive and created a family-like atmosphere - nurses and CNAs often went above and beyond. That said, I saw inconsistent staffing and occasional lapses (slow responses, missed care/safety concerns, and some management issues) that are worth checking. Overall I'd recommend it for rehab/short-term care and many happy residents, but confirm current staffing and safety practices first.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.34 · 70 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      4.1
    • Amenities

      4.8
    • Value

      4.3

    Location

    Map showing location of Heritage Health Care Center

    About Heritage Health Care Center

    Heritage Health Care Center sits in Globe, Arizona, with a history of serving seniors for over 32 years as part of Life Care Centers of America, which runs more than 200 campuses across the country. The facility has 96 beds and offers a mix of independent living, assisted living, skilled nursing, memory care, and rehabilitation, so senior residents can get either short-term help to recover or long-term support when needed, always under 24-hour supervision with a call system and help with things like bathing, dressing, transfers, and medication management. It accepts both Medicare and Medicaid, including care for Alzheimer's and dementia, and has a skilled nursing team ready to help with wound care, occupational therapy, speech therapy, and other health needs, with everything certified by Medicare and Medicaid and following all legal privacy policies.

    Rooms can come furnished, either private or semi-private, offering their own bathrooms, kitchenettes, air conditioning, cable TV, Wi-Fi, and telephone, so folks can be comfortable, and if someone needs extra help, there's always staff on hand day and night. Seniors can join daily social activities, planned outings, educational programs, arts and crafts, and movie nights, and the community encourages personal growth and independence through group activities or resident-led events, so folks can stay active in mind and body. There's a library, computer center, game and activity rooms, arts room, and a fitness center for exercise, as well as good community spaces like the dining room, communal lounges, a well-kept garden, walking paths, a hair salon, spa, and a place for newspapers and mail.

    Dining options include restaurant-style meals, special diets if needed, and food prepared by a chef, so residents can eat together or in their own rooms. For transportation, the center arranges rides for appointments or outings, and provides resident parking and guest parking. The grounds are wheelchair accessible, with features and amenities to help folks with disabilities, including safety and handicap-access features in rooms and around the property. Heritage Health Care Center gives families resources, guides, and help through senior care advocates to help with questions, so people can compare options and costs, look at photos and reviews, and understand what's available for different care needs, whether that's assisted living, memory care, nursing home, or even home care. The facility also holds a SNREAC certification for skilled nursing and follows strict policies about privacy and consent. Housekeeping, laundry, concierge, and move-in help are offered, and the staff is always ready to support residents or their families with advice or information, focusing on making life safe and pleasant for anyone who lives there.

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