Archstone Care Center “Where Everyone Is Family”

    1980 W Pecos Rd, Phoenix, AZ, 85224
    3.4 · 46 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Good therapy, but staffing issues

    I had a mixed stay. The staff, therapists and management were often kind, professional and proactive, and the building and common areas are clean and well maintained-great for rehab and short stays. But rooms can be small and dated, food is mediocre, and I saw persistent problems: understaffing (nights/weekends), long call-light waits, rude/unresponsive nurses, medication/transport and cleanliness/pest issues. Overall I was satisfied with therapy and some caregivers, but I would be cautious about long-term placement until staffing, safety and hygiene are fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.43 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.8
    • Meals

      2.8
    • Amenities

      3.3
    • Value

      2.5

    Location

    Map showing location of Archstone Care Center “Where Everyone Is Family”

    About Archstone Care Center “Where Everyone Is Family”

    Archstone Care Center "Where Everyone Is Family" sits at 1980 W Pecos Rd in Chandler, AZ, with a 99-bed capacity certified for Medicare and Medicaid, and the place stresses a home-like setting where staff treats everyone with care, compassion, and respect for each resident's dignity. Folks living here find room and board, medical care, and personal care services, with different care levels for seniors, including independent living, assisted living, memory care, and nursing home services, and the nursing home costs fall between $8,185 and $9,960 per month. Residents have a choice of private or semi-private rooms, with kitchenettes, private bathrooms, air conditioning, cable TV, and Wi-Fi, so they manage comfort and privacy, and housekeeping and linen services help keep things clean.

    The grounds feel relaxed with gardens, water features, outdoor fireplaces, covered seating, and shady walking paths, which makes for nice days outside, and inside there's a grand lobby with leather couches, a grand piano, fireplace, private dining room, and other shared spaces that everyone uses for activities and socializing. Communal dining rooms make shared meals easier, but there are private dining areas if someone wants a special gathering or celebration with family or friends. There's a beauty salon with granite countertops, a computer center, and areas for fitness and wellness programs, so people keep busy, active, and tidy, and there are fitness programs and a fitness room, too.

    Care here's tailored to the person, with help for daily needs, medication, meals, and whatever's needed, so both assisted and independent seniors find support. There's a memory care unit for folks with Alzheimer's and dementia, designed with security and daily memory-strengthening activities, plus round-the-clock support. Skilled nursing means there's always someone around to watch over wounds, deliver medical care, and help folks recover, and a partner with over twenty years of rehabilitation experience helps with therapy for strokes, surgeries, and orthopedic recovery.

    Activities happen every day, like community-sponsored events, resident-run outings, planned day trips, and scheduled classes, so life isn't dull and folks stay connected. There are common areas like a community center, activity rooms, and places just to sit and chat. Transportation gets residents to appointments or outings, and a dedicated social service team helps during tough times and helps coordinate extra services when needed. The atmosphere is calm and welcoming, and the team's goal is to create a place where everyone feels like family, with steady support and a safe, warm place to live.

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