Phoenix Mountain

    13232 North Tatum Boulevard, Phoenix, AZ, 85032
    3.5 · 19 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Good rehab, poor long-term care

    I'm torn. The rehab team, therapy, homemade food (daily soup), cheerful long-tenured staff and clean, dog-friendly grounds helped with recovery and felt very caring for short stays. But nursing and management were inconsistent-cramped or rundown rooms, missed care/dirty linens, and serious lapses that led to rehospitalization-so I would be cautious about long-term or dementia care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.47 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.4
    • Meals

      3.1
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of Phoenix Mountain

    About Phoenix Mountain

    Phoenix Mountain in Phoenix works as a skilled nursing facility and post-acute care center, where people can get care after hospital stays or if they need ongoing support, and it has room for up to 130 residents in both private and semi-private rooms, so people can pick what suits them best, and the staff provides round-the-clock care at all hours, while doctors, nurses, and specialists work together on a care plan with families and residents to decide what's needed. The facility takes both Medicare and Medicaid, so different payment options are possible. The grounds have gardens, lots of house plants, and there's an Eden alternative here-which means residents get to share space with dogs, cats, birds, rabbits, hamsters, fish, even some children who visit for intergenerational programs, which gives the place a lively atmosphere. Folks living here can use laundry and housekeeping services, and every day the kitchen serves nutritious meals. For care, there're onsite physical, occupational, and speech therapies offered, and the team puts a focus on helping people regain strength and independence, including specialized therapy for Parkinson's disease with LSVT certification. There's a subacute center for those recovering from illness or accidents, plus special care units for Alzheimer's disease and dementia, so families know that memory care options are available as well. Inside, there's television for news, talk shows, and soap operas, and people can join in on activities like crafts, games, movies, outings, and performances by local entertainers. The building's wheelchair accessible, and customers can park onsite, make reservations, and use the restrooms, and the staff accepts credit cards for payments. The place tries to combine structure and comfort, and residents stay active with outings, a stay active program, and therapy sessions to help them adjust and heal, and even the accommodations try to stay pleasant, since they're well-appointed with nice views in some spots. All told, care at Phoenix Mountain centers on helping individuals return to health or live comfortably for the long term, and the mix of therapy, special care, animals, and organized activities aims to cover most needs people might have when recovering or needing extra support.

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