Santa Rosa Care Center

    1650 N Santa Rosa Ave, Prescott, AZ, 85712
    3.2 · 57 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Filthy unsafe facility; neglectful care

    I wanted to like this place - convenient location, good food, lots of activities, courtyard access and some truly caring staff (shout-out to Cynthia and Viviana) who tried to help my dad. But it's filthy and unsafe: roaches everywhere (walls, under beds), mold, condemned ceilings, a constant urine/feces smell and thin, jail-like mattresses. Care was inconsistent and often neglectful - nurses unresponsive, lack of medical attention, reports ignored and families not notified. Staff are overworked and understaffed; some are loving and do their best, but management and cleanliness need immediate overhaul. I would not recommend moving in or working here until major problems are fixed.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.19 · 57 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      2.7
    • Meals

      2.5
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Santa Rosa Care Center

    About Santa Rosa Care Center

    Santa Rosa Care Center is a senior living community where seniors can find many different care choices, so some folks are looking for independent living with no yard work or chores, wanting to enjoy social events, game rooms, arts and crafts, dinner with friends, and maybe go to the spa or walk in the garden, while others might need a little help with daily routines like bathing, dressing, meals, or medicine, so the assisted living parts have staff available round the clock and a call system in every room for safety, and then, for those who need more help, there are skilled nursing services with full-time nurses, wound care, medication management, rehabilitation, and even specific memory care wings that focus on Alzheimer's and dementia with secure settings, memory exercises, and special programs to keep everyone engaged. Folks can pick from private or semi-private suites and some rooms have kitchenettes, cable TV, private bathrooms, and air conditioning, which makes it feel a little more like home, and there's Wi-Fi too if anybody likes using the internet to keep in touch with family, while the dining rooms try to serve food everyone can eat, offering choices for allergies, diabetes, and other special diets, and you can eat whatever time you're hungry with their all-day dining. Santa Rosa offers daily activities, music, movie nights, community outings, fitness classes, and plenty of outdoor walks or relaxing in the garden, making it easy for people to meet others. There's also support for non-ambulatory residents with wheelchair-friendly spaces and help with moving around if needed, and memory care staff keep a close eye on those who might wander or need extra supervision. They have community services like cleaning, laundry, transportation, move-in help, and a concierge for questions, and they also offer respite care for short stays and adult day health for folks who need supervision during the day but aren't ready to move in. It's part of the Arizona nursing home network, accepts Medicaid and Medicare, and assists with medical paperwork and transitions, offering rehabilitation, therapy, veterans' healthcare, and employment opportunities. The center works together with residents and families so care plans fit individual needs, and the focus is always on keeping everyone safe and comfortable, whether recovering after a hospital stay or looking for a place to age in place, and that steady, dependable help is what gives this place a good name in comprehensive care for older adults.

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