Sunrise At River Road

    4975 North 1st Avenue, Tucson, AZ, 85718
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Warm staff, limited care, costly

    I like the warm, attentive staff, clean, homey facility, tasty chef-prepared meals, and the social atmosphere - residents make friends and there are plenty of posted activities, rocking chairs and nice common spaces. That said, activities could use more variety and outings, dietary accommodations are hit-or-miss, and portions/requests aren't always honored. I'm very concerned about pricing: confusing, piecemeal fees, high upfront costs, and what felt like a bait-and-switch price hike with an extra deposit demanded. Medical care is limited - not ideal for higher-acuity needs and med administration has been inconsistent at times. Overall the people and setting are excellent, but the cost, communication, and care-level limits leave the value unclear.

    Pricing

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    Amenities

    4.38 · 117 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      3.9
    • Amenities

      4.0
    • Value

      3.0

    Location

    Map showing location of Sunrise At River Road

    About Sunrise At River Road

    Sunrise At River Road sits in a three-story building with gardens, patios, and walking paths, offering a place where seniors can live independently or with help as their needs change, and you'll find folks living in well-designed apartments that could be studios, one-bedrooms, or two-bedrooms, and there are private or companion suites that come with full bathrooms, emergency call systems, and options to bring in personal belongings if you like, which makes it feel more like home, and the outdoor areas have southwest landscaping, fresh flowers, and areas for pets since they let residents keep cats or dogs, so you might see neighbors out walking or resting in the garden pagodas or coffee shop. This place does a lot to support people living with memory loss too, with purpose-built Reminiscence Neighborhoods, a secured property, wander alert systems, and a dedicated memory care team, and the memory care area is designed to be both safe and stimulating, and there's a program called the Terrace Club for folks with memory impairments. The services cover assisted living, memory care, independent living, respite stays for recovery, skilled nursing, personal care, hospice care coordination, and Dignity Home Care, so people can often stay as their needs change, and there's a Designated Care Manager program for individualized support. Nurses, medication managers, and technicians are around 24 hours a day, and they help with things like bathing, dressing, transferring, managing medicines (even blood sugar and injections), dealing with behaviors, and more, and visiting therapists or nurses come by, including podiatrists and physical, occupational, and speech therapists, plus pharmacy and hospice services.

    Meals include dietary options such as low salt, low sugar, and vegan; there's a professional chef making meals served in a dining room that has areas for private meals or special occasions and even guest meals, and if you want, you can have room service; there's also a bistro that's open around the clock for snacks and coffee. The campus supports staying active with a fitness center, fitness and stretching programs, yoga, and wellness activities; you'll see social events, outings, trivia, art classes, cooking classes, gardening, music, and pet-oriented programs-all led by a full-time activity director, so the calendar's usually pretty full, and rides are available for off-site appointments or trips. Weekly housekeeping, laundry, and linen changing happen for everyone, and a salon and barbershop is on site for hair care, and there's support for daily chores, too. Many gather for on-site religious or devotional services, but transportation is available for off-site worship if wanted, and the staff speak English. Safety gets attention with security measures, a wander alert system, and plenty of staff on site at all hours, while visitors can use a parking lot; rooms and common areas are cleaned by housekeeping staff. Individual care plans are updated to match changing needs, including aging-in-place support, and the team encourages residents' families to be involved. The community is licensed (AL8741C) and recognized for accepting VA aid and being pet friendly. Sunrise At River Road belongs to the Sunrise Senior Living family and offers a home-like environment with flowers, friendly staff, and different care levels, and for people who want it, there are furnished rooms, coordinated home care, and coordinated hospice as health needs grow.

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