Crown Bay Nursing & Rehabilitation Center

    508 Westline Dr, Alameda, CA, 94501
    2.6 · 24 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful facility despite some staff

    I had a terrible experience. Staff were rude and unprofessional, nurses yelled, call lights ignored for long periods, meds and pain relief delayed, and care neglect led to bedsores, weight loss and overall decline. The building was unsanitary (roaches, urine/feces smell, food/filth), food horrible, and management unresponsive - I plan to report to the state. A few helpful front-desk staff and dedicated nurses and effective rehab (my dad walked 50 ft at discharge) stood out, but overall I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.58 · 24 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      2.0
    • Meals

      1.0
    • Amenities

      2.6
    • Value

      1.0

    Location

    Map showing location of Crown Bay Nursing & Rehabilitation Center

    About Crown Bay Nursing & Rehabilitation Center

    Crown Bay Nursing & Rehabilitation Center is known for patient-centered care and has a team of knowledgeable and caring healthcare professionals who are watchful and attentive. The facility uses up-to-date equipment and follows high standards for care, helping both people who need short-term help and those who stay longer. Crown Bay offers respite care for caregivers, palliative care for comfort, and post-acute care for recovery. The center gives long-term care for those needing more support and has skilled nursing and rehabilitation for people who are healing. Specialty programs cover memory care for those with dementia or cognitive troubles, and palliative and hospice support for comfort during serious illness. Residents can recover strength and independence through therapy services like physical, occupational, and speech therapy, which are all available seven days a week and supervised by a licensed physician. Care plans are personalized with therapy screening within 24 hours after someone arrives, and the staff can take referrals any time, day or night. Amenities focus on comfort and calm, with things like special diets, dining services, social activities, and spaces that keep things peaceful. Crown Bay offers healing for people with orthopedic or neurological problems, wound care, sub-acute care, and programs to help with memory and advanced illness. Social services support daily needs and help families stay connected. The staff works to keep a high level of dignity, kindness, and professionalism every day, and the programs aim to help each person feel more at ease during their stay.

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