Pricing ranges from
    $5,544 – 9,436/month

    The Trousdale

    1600 Trousdale Dr, Burlingame, CA, 94010
    4.4 · 28 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Luxurious facility with notable caveats

    I'm impressed - the six-story building is sparkling new, modern and chic, very clean and well-appointed with great amenities (library, gym, movies, outdoor patio) and active programs like bingo. The staff are professional, caring and truly attentive, and the dining is outstanding - Ritz-Carlton-style food from an excellent chef. Caveats: units are on the small side and pricing is expensive; they require an upfront $5,000 community fee (plus a $500 non-refundable hold) before discussing rates, and the "non-profit" claim felt questionable - buyer beware. I've seen occasional turnover, language/communication hiccups, and some memory-care coordination/admin issues, and outdoor access can be restrictive, but overall it's a beautiful, supportive place worth touring if you go in with eyes open.

    Pricing

    $6,192+/moStudioAssisted Living
    $7,490+/mo1 BedroomAssisted Living
    $9,436+/mo2 BedroomAssisted Living
    $5,544+/moSemi-privateMemory Care
    $7,273+/moSuiteMemory Care

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.43 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.7
    • Meals

      5.0
    • Amenities

      4.0
    • Value

      2.2

    Location

    Map showing location of The Trousdale

    About The Trousdale

    The Trousdale sits in Burlingame, CA, and offers independent living, assisted living, memory care, skilled nursing, and rehabilitation services, so seniors can find help as their needs change and there's a real focus on continuing care over time, which is handy if someone wants to stay in one place for a while, and there are 124 units for assisted living and memory care, with options for studios, one-bedroom, and two-bedroom layouts, though the units do run a bit smaller than some might expect. Peninsula Health Care District and Eskaton, which has over 50 years in senior living, partner to operate this place, and most folks agree the managing director gives strong support to the staff, so that's probably why things run smoothly. The daily life here includes housekeeping, weekly laundry, transportation to appointments or shopping, and both restaurant-style and grab-and-go dining choices with nutritious meals from a skilled chef, and people can bring pets along too, which helps with comfort and companionship. Residents get help with activities like bathing, dressing, and medication, and if someone is living with dementia or memory issues, there's a secure space with a person-centered memory care program aiming for a safe, meaningful daily routine, and specialized supports stay available twenty-four hours a day, especially for those needing skilled nursing, rehab, or extra medical attention. The building features patios, walkways, a theatre, library, common rooms, fitness center, beauty salon, and Wi-Fi everywhere, plus Amazon Alexa devices and an "eConnect" tablet in each apartment, so people can use tech for news, contact, or activities, and family can stay looped in with Eskaton Connect. The place emphasizes programs for physical, mental, social, and emotional well-being, with trips, lifelong learning classes, art, lectures, SingFit music sessions for health, exercise classes like tai chi and yoga, and holistic therapies including massage and aromatherapy. People can visit or take a tour in person or virtually, see daily life, the amenities, the bistro, café, and maybe even meet residents and staff. The Trousdale puts social connection at the front with communal spaces, shared meals, and online communication tools like Facebook and Messenger for residents and their families. There's a focus on safety and innovation, using smart sensor tech, emergency call systems, and air purification in public spaces to help keep everyone safe, and access for people with disabilities is built in. The facility hosts educational events, open houses, and keeps a photo gallery online so folks can check things out before deciding. The location puts residents close to Mills-Peninsula Medical Center, doctors' offices, public transit, restaurants, and shopping, so getting around isn't too hard, and the transportation service helps with that. The Trousdale aims to provide a place where seniors can explore new passions, enjoy social activities, and live as independently as possible, backed up by the ongoing support of Eskaton and a verified license status showing they meet current regulations.

    People often ask...

    State of California Inspection Reports

    23

    Inspections

    9

    Type A Citations

    0

    Type B Citations

    6

    Years of reports

    14 May 2025
    Investigated two allegations: staff mismanaging a resident’s medication and not refilling medications in a timely manner. Both allegations were unsubstantiated, noting that the resident’s family manages medications and courtesy refill calls were made.
    14 Jan 2025
    Found that staff did not take the resident's vitals as requested by the responsible party and did not call the responsible party back.
    14 Jan 2025
    Found the first allegation unsubstantiated: there was no evidence of how long the resident was on the floor and no documented shift-start safety-check policy. Found the second allegation unsubstantiated: staff did not inform the resident’s authorized person about hospitalization because the final destination was determined by paramedics and learned from the hospital.
    14 Jan 2025
    Determined that the allegation that staff did not ensure a resident took medications as prescribed was supported by evidence, since there was no order allowing leaving medications with residents and staff sometimes left pills unattended. Determined that the allegation of a fall involving neglect was supported by evidence, because the non-skid shower mat was not consistently kept on the floor after a fall despite requests to do so.
    • § 87303(a)
    • § 87465(a)(4)
    03 Dec 2024
    Found no deficiencies cited; medications were secured, wander guard devices were in use in the memory care area, chemicals and sharps were observed unlocked, and several forms and proof of liability insurance were requested by 12/6/2024.
    03 Dec 2024
    Found that one resident allegedly hit another in their apartment, causing a head injury; the other resident denied hitting and attributed the injury to a fall. Stayed in separate apartments and were observed doing well; no deficiency cited.
    19 Jun 2024
    Found that medications were not centrally stored and were accessible in a resident's room, contrary to policy. Found that the resident received two vaccines on the same day without proper consent and without adequate supervision during vaccination.
    19 Jun 2024
    Confirmed mishandling of resident medication and unauthorized administration of vaccines by facility staff.
    27 Dec 2023
    Identified safety and sanitation concerns in the memory care area, including a wanderguard device not emitting an audible alert due to a battery issue, and unlocked chemicals and sharps and expired foods in the walk-in refrigerator. Medications were securely stored, hot water ranged 105–111 degrees Fahrenheit, and a follow-up visit was planned to complete the review.
    27 Dec 2023
    Found that a resident was served alcohol despite a physician’s order prohibiting alcohol, indicating a violation of the care plan. Found weekly showers were provided with no evidence of neglect related to a fungal infection, the resident was not transferred to another apartment, and a recliner was discarded due to bed bugs with reimbursement to be provided.
    27 Dec 2023
    Identified deficiencies in safety measures and food storage during an annual inspection.
    • § 87465(h)(2)
    • § 87464(f)(1)
    17 Jul 2023
    Identified an allegation of suspected abuse by a private companion toward a client; the companion was removed on 5/23/23 and allowed to resume visits on 5/31/23 per family wishes, with unclear training and no confirmed signing of personal rights forms.
    17 Jul 2023
    Confirmed lack of signed acknowledgment of rules for third-party caregivers and criminal record clearance for private companion of client. Recommended requiring signed personal rights forms for all private attendants.
    • § 87468.1(a)(2)
    28 Dec 2021
    Found no deficiencies cited; infection control and safety measures were reviewed and deemed adequate, while the administrator certificate was not available for review and licensing forms plus proof of liability insurance were requested to be submitted by 1/11/22.
    28 Dec 2021
    Inspected facility has private and shared apartments with private bathrooms on multiple floors, including units for assisted living and memory care. Infection control practices are in place, emergency call systems are available in rooms, and required forms and information need to be submitted by a specified date.
    • § 87468.1(a)(2)
    • § 87309(a)
    • § 87555(b)(8)
    08 Feb 2021
    Reviewed the COVID-19 infection control and mitigation plan, including a tour of the screening area, outdoor visitation area, and memory care unit. Identified recommendations to post donning signs outside and doffing signs inside COVID-19 resident rooms and to use N95 respirators when entering those rooms, discussed with the administrator.
    08 Feb 2021
    Identified areas for improvement in COVID-19 infection control and mitigation procedures during a recent visit.
    • § 87355(e)(2)
    08 Dec 2020
    Identified COVID-19 infection control and staffing recommendations during a remote case-management visit with site leadership and public health staff. Recommendations included adding end-of-shift staff screening, removing unused chairs to support social distancing, ensuring trash bins have lids, placing social distancing signs on seating areas, increasing spacing between tables in the staff break room, and placing hand sanitizer outside the patio area near the staff breakroom door; the administrator was instructed to email a dated, signed plan within 24 hours.
    08 Dec 2020
    Conducted a remote visit to provide technical assistance and recommendations for COVID-19 safety measures.
    27 Oct 2020
    Identified one resident with a positive COVID-19 case; during a remote case-management visit, infection control and staffing were discussed, and mass testing on October 21–22 showed all negatives.
    27 Oct 2020
    Identified positive COVID-19 case in a resident, conducted mass testing for staff and residents, and provided recommendations for infection control measures.
    21 Nov 2019
    Confirmed inspection findings discussed with representative at the end of the inspection.
    05 Apr 2019
    Investigated the complaint that a resident was improperly accepted without addressing behavioral concerns; determined insufficient evidence to substantiate the claim.

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