Pricing ranges from
    $3,500 – 4,550/month

    Pacifica Senior Living Hillsborough

    11918 Central Avenue, Chino, CA 91710, USA
    • Independent living
    • Assisted living
    • Memory care
    For pricing and availability(510) 508-4507

    Pricing

    $3,500+/moSemi-privateAssisted Living
    $4,200+/mo1 BedroomAssisted Living
    $4,550+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing
    • Coordination with health care providers
    • Hospice waiver

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • 12-16 hour nursing

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming
    • Dementia waiver

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Wellness center
    • Pet friendly
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips

    4.78 · 268 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      4.6
    • Building

      4.9
    • Value

      4.5

    Location

    Map showing location of Pacifica Senior Living Hillsborough

    About Pacifica Senior Living Hillsborough

    Pacifica Senior Living Hillsborough is a dedicated community offering both assisted living and memory care services. Designed with the diverse needs of older adults in mind, the community provides an inviting environment where residents can live comfortably and safely while receiving support tailored to their individual needs. The care home operates around the clock, ensuring that help is always available and that life at the community is seamless no matter the hour or day.

    The facility is thoughtfully arranged to foster a sense of home and belonging, with multiple communal spaces that allow residents to socialize, participate in group activities, or simply relax. Daily tours are available seven days a week, reflecting the home's welcoming approach and openness to new residents and their families.

    Pacifica Senior Living Hillsborough is staffed by a dedicated team who focus on creating a supportive atmosphere for those requiring assisted living as well as for residents diagnosed with memory-related conditions. The care provided is attentive and compassionate, designed to encourage as much independence as possible while assisting with activities of daily living when needed. The community strives to balance safety and freedom, providing structured routines and familiar surroundings, while also offering flexibility and personal choice in how days are spent.

    The amenities support a comfortable lifestyle, with on-site services and features that make daily living convenient for residents. Residents have access to a variety of recreational opportunities and settings, enhancing quality of life through social connection and active engagement. Overall, Pacifica Senior Living Hillsborough stands as a welcoming space dedicated to ensuring seniors experience both support and dignity in a vibrant, caring environment.

    People often ask...

    State of California Inspection Reports

    26

    Inspections

    5

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    16 May 2024
    Found complaint of staff not notifying responsible party of rent increase to be false after reviewing records and conducting interviews.
    16 May 2024
    Investigated allegations of an unsanitary and malodorous room, spoiled food, and mold; found no evidence to substantiate any of the claims.
    07 May 2024
    Inspection conducted, facility found to be in compliance with regulations. No deficiencies identified.
    25 Mar 2024
    Reviewed an allegation of medication not administered, which was unsubstantiated. Investigated an allegation of resident injuries, which were substantiated. Investigated an allegation of inadequate food service, which was substantiated.
    • § 87464(f)(3)
    • § 87464(f)(1)
    20 Mar 2024
    Inspection found no health or safety hazards, with needs of residents appearing to be met.
    15 Sept 2023
    Inspection found no health or safety hazards, with all clients' needs being met and the facility being clean and well-maintained.
    13 Jun 2023
    Confirmed no deficiencies found during inspection of facility.
    10 May 2023
    Identified passing of resident and review of related documentation found no violations.
    07 Mar 2023
    Investigated a complaint regarding access to resident records, but ultimately found the allegation to be unsubstantiated.
    09 Jan 2023
    Found that residents were not left alone in locked rooms based on interviews and observations during an unannounced visit.
    09 Jan 2023
    Unannounced visit revealed unfounded allegations of staff neglect and inadequate training. observations, interviews, and record reviews confirmed no basis for the complaints.
    18 May 2022
    Confirmed neglect of a resident, resulting in a pressure injury, with a fine assessed.
    • § 87468.2(a)(4)
    18 May 2022
    Identified violations involving denied entry to a healthcare worker and improper masking by staff, posing health threats to residents, leading to COVID-19 exposure and delayed mass testing.
    • §
    • §
    09 May 2022
    Confirmed no deficiencies related to infection control during annual inspection.
    09 Nov 2021
    Confirmed allegations related to staffing ratios and resident falls at the memory care unit.
    • § 87411(a)
    • § 87468.1(a)(2)
    23 Jun 2021
    Investigated allegation of no hot water at facility, found complaint to be unfounded. Residents reported hot water available at specific times daily.
    18 May 2021
    Confirmed compliance with COVID-19 safety protocols, including PPE supply, infection control measures, and dining arrangements for residents.
    24 Feb 2021
    Identified a complaint and conducted a follow-up contact with the facility for clarification.
    19 Feb 2021
    Confirmed hot temperatures in one resident's room, but unsubstantiated claims of inadequate accommodations for another resident due to alleged pest infestation.
    • § 87303(a)
    20 Oct 2020
    Found no neglect or safety concerns during resident interviews and inspection.
    29 Sept 2020
    Determined that the allegation of a resident being financially abused was unfounded, as the person involved was found to be the resident's authorized representative and not employed by the facility.
    13 Aug 2020
    Confirmed an unusual incident involving a resident's attempted self-harm, leading to a case management televisit and subsequent assessment by licensing program analyst.
    17 Jun 2020
    Investigated allegation of failure to issue refund for a prospective resident, but found the allegation to be unfounded.
    12 May 2020
    Confirmed understanding of facility operations, staff qualifications, program policies, grievances, physical plant, and application requirements during a change of ownership process.
    03 Mar 2020
    Interviews and records revealed that allegations of unauthorized cameras in residents' rooms were false, and the complaint was dismissed as unfounded.
    18 Oct 2019
    Interviews with staff revealed that the family was informed that the resident was actively dying, but staff did provide information on how to seek medical attention if needed.
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