Meridian at Chino sits in Chino, California, and is a senior living community that has a provider-verified rating of 4.8. The community has a multi-floor building with private and shared apartments, each with things like individually controlled thermostats, basic cable, kitchenettes with granite countertops, and wheelchair accessible bathrooms, plus there's a welcoming lobby that always stays clean and tidy. There are independent living, assisted living, memory care, respite care, and Medicare-certified home health care options, all under the same roof, and the range of care can adapt over time as residents' needs change. The apartments have features to make life comfortable and safe, and the staff can help with bathing, dressing, medication reminders, cooking, and cleaning. The community has a licensed medical department and provides non-medical home care as well as skilled nursing and hospice care, so seniors can pick what suits them best or receive specialized support for memory or Alzheimer's care in secured areas.
There's always something going on, since the activities program brings arts and crafts, music, outings, seasonal parties, table games, social gatherings, and spiritual services, and the facility has an activities room, a game and billiards room, and a movie theater for residents to use. The community also has a salon, a dining hall where three meals get served restaurant-style every day, a coffee shop, and a library with a fireplace, plus garden paths, patios, water features, and a fully enclosed outdoor courtyard. People can stroll the landscaped walkways and take in the tranquil environment, or use the fitness center, computer room, and other common lounges. Meridian at Chino uses personal medical alert systems and has safety and security measures in place, so seniors can feel comfortable and secure. They offer weekly transportation for shopping, off-site dining, and team-led outings, and residents and guests both have access to parking.
The staff includes trained caregivers who speak multiple languages, like English, Spanish, and Tagalog, and all staff go through driving record checks and ethics training. They're often described as friendly, supportive, knowledgeable, and professional. The on-site medical and customer service departments have a strong reputation, and Meridian at Chino is open 24/7 for residents and their visitors. There's an on-site pharmacy and laundry facilities, plus the team handles housekeeping, mail, and linen service. Residents can take part in health and wellness programs, use the gym equipment, and attend religious services right at the community.
Meridian at Chino is a pet-friendly place, but there are rules-residents must care for their own pets, no cats or small dogs are allowed, and big dogs have restrictions. Residents have access to cable, wi-fi, mailboxes, and daily housekeeping, and the community offers both private and shared apartments with ensuite bathrooms. For families and residents who want different levels of care in the same community, Meridian at Chino offers a Continuum of Care Retirement Community, so someone can move from independent living to assisted living, memory care, or full nursing services if needed. The community's an equal opportunity employer, offers employee benefits like health and dental insurance, a 401(k), discounted meals, and online education, and keeps a drug-free work environment. The focus is on supporting the well-being of both residents and staff, and the goal is to provide seniors a safe and comfortable place that feels like home, where they can get the help they need and stay active with others.
People often ask...
Meridian at Chino offers competitive pricing, with rates starting at a cost of $3,500 per month.
Meridian at Chino offers independent living, assisted living, and memory care.
There are 50 photos of Meridian at Chino on Mirador.
Yes, Meridian at Chino allows residents to age in place and adjust their level of care as needed.
The full address for this community is 11918 Central Ave, Chino, CA, 91710.
Yes, Meridian at Chino offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
46
Inspections
6
Type A Citations
3
Type B Citations
6
Years of reports
22 May 2025
22 May 2025
Found full compliance with care standards: premises operated within capacity, safe conditions with working smoke and carbon monoxide detectors, adequate food supplies, sufficient staff on duty, medications properly stored and administered, and complete resident and staff records; no deficiencies cited.
15 Jul 2024
15 Jul 2024
Determined that the allegation that staff mishandled a resident's personal belonging, the allegation that staff did not provide comfortable accommodation, the allegation that staff did not properly maintain a resident's bathroom, the allegation that staff left a resident soiled for an extended period, and the allegation that staff did not meet a resident's incontinence needs were unsubstantiated.
16 May 2024
16 May 2024
Investigated four allegations about a resident's room—sanitation, odor, spoiled foods, and mold—and determined them to be unsubstantiated.
16 May 2024
16 May 2024
Investigated the claim that staff did not notify the responsible party about a rent increase, with interviews indicating the responsible party said the increase had not been automatically charged and the resident moved out before it took effect, and records showing the letter with the increase date was mailed on July 25, 2020. Found the claim unfounded.
16 May 2024
16 May 2024
Investigated allegations of an unsanitary and malodorous room, spoiled food, and mold; found no evidence to substantiate any of the claims.
§ 9058
07 May 2024
07 May 2024
Found that the physical environment, food service, care and supervision, administration, and medical-related services met requirements; no deficiencies were identified. Medications were securely stored and administered as prescribed, records were reviewed, and an exit interview was conducted.
07 May 2024
07 May 2024
Inspection conducted, facility found to be in compliance with regulations. No deficiencies identified.
25 Mar 2024
25 Mar 2024
Found that staff did not administer a resident’s medications as required, that the resident sustained head injuries while in care in July 2020, and that meals were not consistently provided. Interviews and records supported these concerns.
25 Mar 2024
25 Mar 2024
Reviewed an allegation of medication not administered, which was unsubstantiated. Investigated an allegation of resident injuries, which were substantiated. Investigated an allegation of inadequate food service, which was substantiated.
20 Mar 2024
20 Mar 2024
Found no health or safety hazards inside or around the location; adequate staff were on site, and dining and kitchen areas were clean and orderly with residents' needs met. Discussed these observations with the Executive Director during an exit interview.
20 Mar 2024
20 Mar 2024
Inspection found no health or safety hazards, with needs of residents appearing to be met.
15 Sept 2023
15 Sept 2023
Found no health and safety hazards inside or around the site; sufficient staff were present; dining and kitchen areas were clean and neat; residents’ needs were met.
15 Sept 2023
15 Sept 2023
Inspection found no health or safety hazards, with all clients' needs being met and the facility being clean and well-maintained.
13 Jun 2023
13 Jun 2023
Found RCFE in compliance with regulations; premises clean and well maintained, with secure food and medication storage, functioning safety systems, and complete resident and staff records. No deficiencies cited.
13 Jun 2023
13 Jun 2023
Confirmed no deficiencies found during inspection of facility.
§ 87464(f)(1)
§ 87464(f)(3)
10 May 2023
10 May 2023
Reviewed information and interviews regarding the resident's death on 04/29/2023, including medical records, admission documents, and family communications. Found that the resident last left for a routine doctor’s appointment on 04/17/2023, later died at a hospital under medical care per family directive, with a 30-day family notice dated 04/28/2023 indicating a terminal illness.
10 May 2023
10 May 2023
Identified passing of resident and review of related documentation found no violations.
07 Mar 2023
07 Mar 2023
Investigated the allegation that a resident was not allowed access to their records. Reviewed communications and timing showing the records were provided after authorization, indicating the allegation was not supported by the evidence.
07 Mar 2023
07 Mar 2023
Investigated a complaint regarding access to resident records, but ultimately found the allegation to be unsubstantiated.
09 Jan 2023
09 Jan 2023
Found Allegation 1 that staff did not check on a resident every two hours unfounded; Found Allegation 2 that staff are not properly trained unfounded.
09 Jan 2023
09 Jan 2023
Found the allegation that a resident was locked in a room unsubstantiated.
09 Jan 2023
09 Jan 2023
Unannounced visit revealed unfounded allegations of staff neglect and inadequate training. observations, interviews, and record reviews confirmed no basis for the complaints.
18 May 2022
18 May 2022
Investigated allegation that staff neglect led to an infected pressure injury for a resident. Found care gaps, including inadequate turning and skin care, and absence of documented communication or plan of care with the home health agency.
18 May 2022
18 May 2022
Identified denial of entry to a home health representative, posing an immediate threat to a resident's health and safety. Also identified COVID-19 concerns, including staff not consistently wearing masks, a resident testing positive and dying, and a delay in conducting mass testing.
18 May 2022
18 May 2022
Identified violations involving denied entry to a healthcare worker and improper masking by staff, posing health threats to residents, leading to COVID-19 exposure and delayed mass testing.
09 May 2022
09 May 2022
Found no deficiencies and identified strong infection control measures, including proper signage, ample hand hygiene supplies, cleaning and disinfecting provisions, and correct use of face coverings. Also identified a designated infection control lead and a plan for testing, isolation/quarantine, cleaning of high-traffic areas, and ongoing resident monitoring, with no current COVID-19 cases.
09 May 2022
09 May 2022
Confirmed no deficiencies related to infection control during annual inspection.
09 Nov 2021
09 Nov 2021
Investigated findings identified that one-hour checks were conducted instead of the planned two-hour checks for a resident who had two falls. Identified that overnight and daytime staffing did not meet the Legacies unit's required caregiver-to-resident ratios, affecting appropriate placement.
09 Nov 2021
09 Nov 2021
Confirmed allegations related to staffing ratios and resident falls at the memory care unit.
§ 87468.2(a)(4)
23 Jun 2021
23 Jun 2021
Found that the allegation that there is no hot water was unfounded; hot water existed but with inconsistent temperatures across locations. Measured temperatures ranged from about 74 to 76 degrees Fahrenheit in several rooms, with kitchen water at 129 degrees, and one resident reported no hot water.
23 Jun 2021
23 Jun 2021
Investigated allegation of no hot water at facility, found complaint to be unfounded. Residents reported hot water available at specific times daily.
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18 May 2021
18 May 2021
Found staff wearing masks and infection control procedures followed. Dining area blocked off with meals delivered to residents in their rooms, while outdoor seating is used for activities with vaccination-based seating rules; PPE supply adequate and infection control training and audits in place.
18 May 2021
18 May 2021
Confirmed compliance with COVID-19 safety protocols, including PPE supply, infection control measures, and dining arrangements for residents.
24 Feb 2021
24 Feb 2021
Updated a prior complaint file after a COVID-19 related phone call to amend it. Spoke with the executive director to explain the purpose of the call.
24 Feb 2021
24 Feb 2021
Identified a complaint and conducted a follow-up contact with the facility for clarification.
19 Feb 2021
19 Feb 2021
Found one resident reported an 85-degree bedroom, while most residents described comfortable temperatures around 70 degrees and thermostats were secured. Found a pest issue with ants affecting one resident on July 25–26.
19 Feb 2021
19 Feb 2021
Confirmed hot temperatures in one resident's room, but unsubstantiated claims of inadequate accommodations for another resident due to alleged pest infestation.
§ 87411(a)
§ 87468.1(a)(2)
20 Oct 2020
20 Oct 2020
Investigated a complaint about neglect or care and supervision by telephone and interviewed residents. Found no reports of neglect or care and supervision concerns and no health and safety issues observed.
20 Oct 2020
20 Oct 2020
Found no neglect or safety concerns during resident interviews and inspection.
29 Sept 2020
29 Sept 2020
Found the allegation that a resident was financially abused while in care unfounded.
29 Sept 2020
29 Sept 2020
Determined that the allegation of a resident being financially abused was unfounded, as the person involved was found to be the resident's authorized representative and not employed by the facility.
§ 87303(a)
13 Aug 2020
13 Aug 2020
Confirmed an unusual incident involving a resident's attempted self-harm, leading to a case management televisit and subsequent assessment by licensing program analyst.
17 Jun 2020
17 Jun 2020
Investigated allegation of failure to issue refund for a prospective resident, but found the allegation to be unfounded.
12 May 2020
12 May 2020
Confirmed understanding of facility operations, staff qualifications, program policies, grievances, physical plant, and application requirements during a change of ownership process.
03 Mar 2020
03 Mar 2020
Interviews and records revealed that allegations of unauthorized cameras in residents' rooms were false, and the complaint was dismissed as unfounded.
18 Oct 2019
18 Oct 2019
Interviews with staff revealed that the family was informed that the resident was actively dying, but staff did provide information on how to seek medical attention if needed.