Heart & Hand sits on one acre at 499 S Sunset Dr in El Centro, California, and offers assisted living, memory care, hospice care, and respite care for up to six seniors in a cozy residential care home, and the place has rooms that are either private or for companions if you like to share, so you'll find furnished rooms with move-in help and gardens where folks can walk, relax, or enjoy a meal on the covered patios, and caregivers have all the needed background checks, drug tests, and training, with many being Certified Nursing Assistants or experienced home caregivers, plus they're bonded and insured. The community supports people who need help with bathing, dressing, bathroom use, grooming, getting up and about, and even for those who use wheelchairs or are non-ambulatory. There's an emergency alert system, and the facility stays staffed 24 hours a day with people to help with daily needs, medication, transfers, and incontinence care, and there are meal services with diet changes for conditions like high blood pressure and diabetes. Heart & Hand provides skilled nursing services, regular transportation for doctor's visits, religious services, and trips to shopping, while entertainment like movie nights, music therapy, pet therapy, gaming, and creative programs help keep everyone active, with a reading room, game rooms, a dining area, garden spaces, wellness space or hot tub, and spots for social events and community programs like walking paths or social nights. You'll see a barber or beauty shop within the building, mobile barber and hairdresser services, and weekly housekeeping, with every resident getting access to things like Facebook, Messenger, and Instagram features for communication and updates, with special names for some programs or spaces. Heart & Hand stands as a non-medical facility, but works closely with healthcare providers and families, and it focuses on comfort and care for those who need assisted living, memory care, hospice, respite, or just help with daily tasks, keeping a home-like feel and community connections strong, as shown by its consistent 4.2 score over a handful of reviews.
Compassionate staff, management needs change
I love the compassionate, genuinely caring staff - they treated my loved one like family in a spotless, home-like house with homemade meals, pleasant aromas, engaging activities, and hands-on local owners who are accessible. As an employee I saw a darker side: cruel, unfair management with on-call burdens, no raises or evaluations, and even wrongful termination - great resident care, but management needs to change.
Pricing
$5,822+/mo | Semi-private | Assisted Living | ||
$6,986+/mo | 1 Bedroom | Assisted Living |
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Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Coordination with health care providers
- Medication management
Healthcare staffing
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Special dietary restrictions
Room
- Cable
- Fully furnished
- Housekeeping and linen services
- Telephone
- Wifi
Transportation
- Transportation arrangement (medical)
- Transportation to doctors appointments
Community services
- Move-in coordination
Activities
- Community-sponsored activities
- Scheduled daily activities
3.77 · 13 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
5.0Staff
4.2Meals
4.5Amenities
3.8Value
3.8
Location
About Heart & Hand
People often ask...
Heart & Hand offers competitive pricing, with rates starting at a cost of $5,822 per month.
Heart & Hand offers assisted living and board and care.
The full address for this community is 499 Sunset Rd, El Centro, CA, 92243.
Yes, Heart & Hand offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
5
Inspections
0
Type A Citations
0
Type B Citations
5
Years of reports
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