Heart & Hand is an established assisted living and in-home care provider located in El Centro, California. Founded by Patty McGrew and her daughter, Jennifer Thomason, the business has been operated by both since its inception, ensuring that family values and personal involvement are integral to its daily operations. Their hands-on approach and dedication have been instrumental in shaping the warm and supportive environment that residents experience every day.
Since becoming licensed in March 2006, Heart & Hand has cultivated a reputation for exceptional service and professionalism across all levels of care. The team includes Certified Nursing Assistants (CNAs) as well as trained home caregivers. While Heart & Hand operates as a non-medical facility, each caregiver undergoes a comprehensive training process and is thoroughly screened, including both Federal and State background checks and drug screening. All caregivers are bonded and insured, providing peace of mind for residents and their families.
The Heart & Hand residence sits comfortably on one acre of land, offering a tranquil and welcoming setting for all who live there. Residents can choose from Private and Companion rooms, each designed to provide both comfort and privacy based on individual needs and preferences. The home features well-maintained gardens and outdoor spaces, including covered patios that provide opportunities for outdoor dining, relaxation, and enjoyment of the natural surroundings. These amenities, combined with the thoughtful attention of the staff, create an inviting and homelike atmosphere for every resident.
The influence of Patty McGrew and Jennifer Thomason is apparent in every aspect of Heart & Hand. Their leadership ensures not only a high standard of care but also a personal touch that can be felt in the daily lives of the residents. The experienced staff, the thoughtfully planned environment, and the commitment to quality service have all contributed to Heart & Hand’s identity as a preferred place to live in the community.