Pricing ranges from
    $5,440 – 7,072/month
    AnonymousLoved one of resident
    1.0

    Nightmare roommate, theft, rude staff

    I had a nightmare experience. My roommate situation was terrible, personal items were stolen and never returned, and staff were rude, uncooperative, and had awful phone etiquette and response times. Communication/language barriers, non-existent bedside manners, horrible food, dirty facilities (residents in soiled clothes), and a health scare got almost no attention. Management was unprofessional - I moved my loved one out. Not worth the rent.

    Pricing

    $5,440+/moSemi-privateAssisted Living
    $6,528+/mo1 BedroomAssisted Living
    $7,072+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.64 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.4
    • Meals

      1.0
    • Amenities

      2.5
    • Value

      1.5

    Location

    Map showing location of Westminster Villa

    About Westminster Villa

    Westminster Villa sits in Garden Grove, California, and offers assisted living, memory care, and independent living for seniors who want different levels of care or support, and folks will find here all sorts of planned day trips, community events, and daily activities-some run by residents themselves, so there's always something going on and folks can stay as busy or as quiet as they'd like. The facility supports people with special diets, diabetic care, and medication management, and staff help with bathing, dressing, transferring, and grooming about three times a week, so even if someone needs extra help, they're covered.

    The community keeps nurses on site for 12 to 16 hours a day with a call system and supervision available 24 hours, so families can feel secure knowing staff are around when needed. Residents get to choose from a range of studio or semi-private rooms, some rooms even come with kitchenettes, balconies, outdoor views, or private bathrooms, and all are air-conditioned and furnished. There's a dining room with restaurant-style meals, and the chef prepares nutritious food to meet each person's needs, making sure everyone's dietary needs are met.

    Folks can enjoy the fitness room, a library, indoor common spaces, a gaming room, and computer center with internet, plus there's cable or satellite TV in the rooms. Outdoor areas include a garden for relaxing or socializing, and walking paths for some fresh air. Dogs and cats are allowed as pets, so folks don't have to leave their animal friends behind. If residents need help getting to doctor's appointments or anywhere else, transportation gets arranged by the community.

    Housekeeping takes care of the common areas, and there's a beauty salon and wellness spa on site for a bit of pampering, and the activities here cover movie nights, music programs, games, and more. The staff at Westminster Villa are known for being kind and helpful, and many residents mention feeling welcome and supported. The licensed facility holds up to 200 people and is recognized in the senior community for its programs and activities that keep everyone engaged mentally, physically, emotionally, and socially. Care management includes important details like help with bills, claims, medical appointments, and advocacy inside and outside the community when needed, supporting each resident every step of the way. Westminster Villa is licensed by the state of California, and stays current and verified, which gives families peace of mind.

    People often ask...

    State of California Inspection Reports

    26

    Inspections

    0

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    06 Jun 2024
    Determined that the allegation of failing to safeguard residents' personal belongings was unfounded after interviews and document reviews; residents' missing items were replaced, and one resident later found their item in their closet.
    26 Jan 2024
    Verified presence of hot water in units previously without, clearing citation issued for deficiency.
    18 Jan 2024
    Confirmed no hot water available for residents, resulting in a citation issued.
    • § 9099
    • § 87303(e)(2)
    26 Sept 2023
    Investigated unexplained injury to resident, unable to prove it occurred at the time reported.
    19 Sept 2023
    Reviewed allegations of resident injuries and facility neglect, ultimately finding insufficient evidence to support the claims.
    26 Jul 2023
    Confirmed resident left facility without permission but returned the following day. No deficiencies noted during visit.
    14 Jul 2023
    Investigated allegations of a resident being sexually abused and injected with a contaminated needle; found no evidence to support claims due to lack of corroboration and resident's diagnosed delusional condition.
    09 May 2023
    Interviews and documentation were reviewed to investigate allegations of unprescribed medication administration but the evidence did not definitively prove or disprove the claim.
    02 Mar 2023
    Investigated staff allegation about a resident leaving unsupervised and found it to be false.
    08 Sept 2022
    Confirmed that a resident is being fed at the facility and prefers to eat in their room. Found no evidence that staff are not following physician's orders for the resident.
    20 Jul 2022
    Confirmed no deficiencies or Civil Penalties during annual inspection. Advisory issued for technical violation.
    02 May 2022
    Identified deficiencies in room safety and elevator functionality.
    • §
    14 Apr 2022
    Confirmed allegations of giving a resident discontinued medication were false, as the facility provided proof of proper medication orders and administration.
    04 Apr 2022
    Determined that allegations of resident harassment at the facility were unfounded, with staff and residents denying any such occurrences.
    25 Mar 2022
    Confirmed incident of resident leaving the facility unassisted. Reviewed physician's report indicating resident's ability to leave unassisted. Licensee provided proof of payment for cancelled surety bond.
    28 Jan 2022
    Unfounded allegations regarding medication administration and resident treatment were investigated during the inspection.
    17 Dec 2021
    Confirmed incident where a resident left the facility unassisted and was reported missing to the police.
    02 Jul 2021
    Confirmed that the allegation of not allowing a resident back in the facility after being discharged from the hospital was deemed unfounded.
    12 May 2021
    Confirmed consensual intercourse allegation between a resident and a staff member following an unannounced visit by the Licensing Program Analyst.
    10 May 2021
    Confirmed lack of supervision did not lead to resident's fall, which was deemed unfounded as resident was allowed to leave unattended as common practice.
    01 Feb 2021
    Confirmed the follow-up visit to the facility found residents in isolation, with positive cases both in and outside the facility. Suggestions were made for enhancing Covid-19 prevention measures.
    17 Nov 2020
    Confirmed residents were not being restricted from leaving the facility.
    28 Apr 2020
    Investigated the allegation that staff withheld Personal & Incidental money from a resident; determined to be unfounded due to a mix-up with no issues concerning fund management by an external SSA management company.
    09 Dec 2019
    Reviewed the complaint of medication mismanagement and unauthorized removal of personal belongings, resulting in medications being removed and the complaint of unauthorized removal being unsubstantiated.
    25 Oct 2019
    Determined that the allegation of failing to maintain a comfortable room temperature was false, as evidence showed room temperatures stayed between 74 and 78 degrees Fahrenheit.
    10 Oct 2019
    Visited facility in response to a report concerning a new resident. Verified proper care being provided, no deficiencies cited.

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