Pricing ranges from
    $6,478 – 8,421/month

    Brightwater Senior Living of Highland

    28807 Base Line St, Highland, CA, 92346
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $6,478+/moSemi-privateAssisted Living
    $7,773+/mo1 BedroomAssisted Living
    $8,421+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.38 · 105 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.3
    • Meals

      4.4
    • Amenities

      4.7
    • Value

      3.4

    Location

    Map showing location of Brightwater Senior Living of Highland

    About Brightwater Senior Living of Highland

    Brightwater Senior Living of Highland sits in Highland, California, with nice views of the San Bernardino and San Gabriel Mountains, and the campus feels open with lovely landscaping and quiet walking paths, which folks appreciate when they want some peace or a safe stroll. You'll find private and shared suites, as well as studios, one-bedroom, and two-bedroom apartments with kitchenettes, big bathrooms with walk-in showers, full-size fridges, microwaves, patios for many first-floor rooms, and cable TV, plus utilities except the phone bill, which keeps things easy for residents who like a bit of independence but don't want to bother with repairs or extra bills. The staff includes licensed nurses, medication assistants, and resident assistants who are there every day, all day and night, to help with personal care and health needs like medication management, diabetic support, mobility help, oxygen and incontinence care, help with daily activities, and extra support for folks dealing with dementia, Alzheimer's, or other memory needs, so families don't have to worry about the safety side of things.

    The dining program uses chefs who prepare meals daily, including diabetic-friendly menus and food for folks with different dietary restrictions, and healthy snacks are on hand at any hour-which can really help those who get hungry after dinner or need a little something to manage their blood sugar. Brightwater's calendar stays full with activities like trips to museums, theater outings, computer and internet classes, book clubs, music groups, movie nights, guest speakers, art and crafts classes in painting studios and crafting rooms, discussion groups, and even volunteer opportunities with the Ambassador's Volunteer Program, and they don't forget big events either, like holiday celebrations on site or local festivals, so people can keep engaged if they want. For fitness and relaxation, you can use the fitness center, go for a spa day at Spa W, visit the chapel, or spend time in the library, and there's even a little café and the Orange Blossom Theater for movies or shows, so there's always somewhere comfortable to go without leaving the community.

    Maintenance is covered, so residents don't need to fix anything themselves, and there's scheduled transportation for shopping, errands, or outings, and the calendar has card games on the patio for those who prefer something quieter. Brightwater allows pets, which means people who want to bring a pet can do that, and the grounds have gardens and patios to enjoy time outside with animals or friends. Care options cover assisted living, memory care, independent living, hospice waiver, and respite stays, and with no big buy-in or long-term lease, folks can stay flexible as their needs change. Security includes a pendant call system and daily risk monitoring for safety, and the décor inside looks elegant without being overwhelming. The community gets regular visits from licensing authorities-most recently from the DSS on October 4, 2023-with complaints and citations posted as required, so families can check up on those things. Best of all, the focus at Brightwater stays on comfort, wellness, and independence, so seniors can live well while having the help they need right nearby, and with a rating of 4.3 from 16 reviews, most people seem to feel satisfied living here, though like any place, it's best to come see for yourself to know if it feels right.

    People often ask...

    State of California Inspection Reports

    40

    Inspections

    6

    Type A Citations

    5

    Type B Citations

    6

    Years of reports

    12 May 2025
    Found no preponderance of evidence to support the allegations that a resident was left unattended in urine and feces for extended periods resulting in bedsores; that staff handled residents roughly resulting in injuries; and that staff did not assist residents in a timely manner.
    18 Mar 2025
    Found no deficiencies; safety, care, medications, staffing, food service, and records were in good order.
    06 Feb 2024
    Found no deficiencies; safety systems, food service, medication handling, and staff and resident records, as well as overall administration, were in compliance at the site.
    06 Feb 2024
    Confirmed no deficiencies during the annual inspection of the facility, noting good conditions, proper maintenance, and adequate staff and resident documentation.
    30 Nov 2023
    Found neglect by staff led to a resident being left outside in direct sun for an unspecified period, resulting in second-degree sunburn and hospitalization. Assessed an immediate civil penalty of $500, with potential additional penalties under review.
    30 Nov 2023
    Identified failure to seek timely medical attention for a resident who was found outdoors in direct sun with injuries; hospice and emergency services were engaged, and the resident was hospitalized with a diagnosis of second-degree sunburn.
    30 Nov 2023
    Confirmed a failure to seek timely medical attention after a resident was found unresponsive with second-degree sunburn, resulting in a citation.
    • § 87465(g)
    04 Oct 2023
    Identified that a resident received 10 mg Norco without a physician’s order from 9/11/2023 through 9/19/2023 at 2200, after nursing staff misread it as a refill of the 5 mg routine dose.
    04 Oct 2023
    Confirmed that a resident was given the wrong dose of medication as alleged.
    12 Sept 2023
    Found neglect by staff for failing to provide proper care and supervision of a resident's left heel wound, allowing it to worsen until hospice care began. An immediate civil penalty of $500 was assessed.
    12 Sept 2023
    Confirmed neglect by facility staff in caring for a resident's wound, resulting in a substantiated allegation and an immediate civil penalty.
    14 Aug 2023
    Investigated, Allegation 1 that staff did not bathe the resident was not supported by evidence. Allegation 2 that staff did not keep the resident's room clean was not supported by evidence.
    • § 87465(b)
    14 Aug 2023
    Confirmed that staff did not administer prescribed medication on schedule and missed as-needed medication for itching.
    26 May 2023
    Found Allegation 1 (unexplained injury) unsubstantiated; Allegation 2 (left in soiled diapers) unsubstantiated; Allegation 3 (neglect) unsubstantiated; Allegation 4 (clean linens) unsubstantiated.
    26 May 2023
    Determined that allegations of unexplained injury, residents left in soiled diapers, neglect, and failure to provide clean linens lacked sufficient evidence. Residents observed clean and rooms tidy, with staff and hospice providing regular care.
    • § 87411(a)
    21 Feb 2023
    Investigated a complaint alleging the resident was moved to another location to receive a higher level of care. Discussed the resident's needs and provided the new location's name and contact number.
    21 Feb 2023
    Investigated a complaint regarding a resident who was moved to another location for a higher level of care, with details of the resident's needs discussed during the visit.
    • § 87465(g)
    23 Jan 2023
    Found that the allegation that staff yelled at a resident on 1/20/2023 did not occur; the resident was out at that time, and staff have been trying to reach the responsible party to seek a more appropriate setting.
    23 Jan 2023
    Reviewed report of alleged incident, no evidence of staff yelling at resident; facility coordinating for resident's appropriate placement.
    • § 87465(a)(5)
    13 Jan 2023
    Reviewed details of an incident in which a staff member yelled at and grabbed a resident's arm; intervention by the resident manager and another staff member followed, the staff member left and was separated from work on 12/14/22, and no deficiencies were cited.
    13 Jan 2023
    Reviewed an incident involving staff yelling and cursing at a resident, resulting in the staff member leaving the facility.
    • § 87465(a)(1)
    19 Oct 2022
    Found no deficiencies noted today, and the complaint remains unsubstantiated. An exit interview occurred.
    19 Oct 2022
    Found all seven allegations unsubstantiated after reviewing records and interviewing staff, residents, and third parties; no evidence showed unsafe supervision, toileting neglect, improper medication administration, delayed medical care, failure to follow care plans, unsafe transfer practices, or infection from incontinence care.
    19 Oct 2022
    Found no deficiencies and complaint was unsubstantiated during the visit.
    12 Oct 2022
    Investigated the allegation that medications were mismanaged; identified a lapse in communication and record-keeping when a prescribed medication ran out on 9/15/22, with status updated to not available on 9/16–9/17 and on hold from 9/18/22 through the morning of 10/6/22, before being filled on 10/6/22. Found that medications were administered as prescribed when given, and ran-out medications were correctly marked as not available or on hold until filled.
    12 Oct 2022
    Confirmed mismanagement of resident's medications and incorrect administration of medication as alleged in the complaint.
    25 Aug 2022
    Found Allegation 1 unfounded: eviction letter contained incorrect information. Found Allegation 2 unsubstantiated: staff interference with resident obtaining medical care not supported by evidence.
    25 Aug 2022
    Confirmed complaint allegations regarding incorrect information in an eviction letter and lack of medical reappraisal were unfounded. Allegation of staff interference with resident medical care was unsubstantiated.
    25 Mar 2022
    Found no health and safety concerns at the site; infection control measures, including entry screening and PPE availability, were in place.
    25 Mar 2022
    Confirmed no deficiencies were found during the inspection, with an emphasis on infection control measures.
    19 Nov 2021
    Found Allegation 1 unsubstantiated; Allegation 2 unsubstantiated; Allegation 3 unsubstantiated. Allegation 4 unsubstantiated; Allegation 5 unsubstantiated; no deficiencies cited.
    • § 87303(i)(1)
    19 Nov 2021
    Confirmed allegations regarding a non-operational call button and unsubstantiated allegations related to resident care and staff conduct.
    • § 87465(h)(5)
    10 Jun 2021
    Found staff wore surgical masks, dining was served in two phases with disinfection between sides, and residents could eat in their rooms. Outdoor entertainment occurred with six-foot distancing and plexiglass between participants, all residents wore masks during activities, a 30-day PPE supply was on hand, infection control procedures were followed, and no violations were issued.
    10 Jun 2021
    Confirmed all staff wore masks, dining area had staggered meal times for distancing, and infection control procedures were followed.
    • § 874659(d)(1)
    13 May 2021
    Investigated allegations found that a medication dose was not administered as prescribed on December 17 and 18, 2020, contributing to the resident's pain. Found that an admission agreement copy was provided to the resident's representative; some other claims lacked sufficient evidence, while room cleanliness concerns involving an overflowing litter box were confirmed and injuries related to care were noted.
    13 May 2021
    Confirmed allegations included medication not being administered per physician's orders, staff causing injuries to a resident, and staff not cleaning a resident's bedroom. Other allegations were unsubstantiated or lacked sufficient evidence to prove.
    06 Mar 2020
    Identified a staff member not listed in the criminal clearance list. Civil penalties assessed for noncompliance.
    18 Feb 2020
    Verified individual's absence from the facility and advised corrective action to update roster accordingly.
    09 Jan 2020
    Reviewed an amended report regarding an allegation during an unannounced visit, where signatures were obtained from the Program Director.
    • § 87411(a)
    • § 87303(a)
    02 Dec 2019
    Determined that the allegation of a resident sustaining a fracture while in care was unfounded, as evidence showed only a skin tear occurred, with no deficiencies cited during the visit.

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