Heritage Gardens

    25271 Barton Road, Loma Linda, CA, 92354
    3.3 · 12 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Clean facility, staff, safety concerns

    I found the facility clean, comfortable and well-equipped, with friendly, professional staff, an excellent rehab team (Dr. Pai stood out), plenty of activities, good rooms and smooth admissions. However, I also witnessed medication and dietary errors, signs of understaffing and occasional unresponsiveness-and there were reports of serious incidents-so I'd recommend caution and close oversight before entrusting a very frail loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.33 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      3.0
    • Amenities

      4.4
    • Value

      4.0

    Location

    Map showing location of Heritage Gardens

    About Heritage Gardens

    Heritage Gardens sits as part of a Campus of Care, which means folks there can move from retirement living to assisted living or skilled nursing as their needs change, and you'll find they accept Medicare, Medi-Cal, many HMO programs, Hospice, Respite, and Private Pay, which is helpful when considering costs and planning for care transitions. The community's skilled nursing and rehabilitation center supports up to 110 residents, handling both short-term rehabilitation and long-term care, and the retirement and assisted living facility has private and semi-private rooms with little patio areas for people who like some outdoor space, along with features like wheelchair accessible rooms and showers. Medical and non-care services work together to keep residents as active and involved as possible, and the place has a real mix of social excursions, planned day trips, and regular in-house activities, many of which the residents themselves run. Restaurant-style dining happens daily with choices for regular, specialized, vegetarian, and even diabetic-friendly diets if needed, and there's always meal preparation and service involved to keep things easy and comfortable, while housekeeping and laundry services are handled too. Folks can drop in at the on-site barber and beauty salon, or join fitness classes and therapy programs, and the community provides transportation for doctor visits and personal errands to help people get where they need to go, with move-in coordination and concierge services for extra support. Residents have 24-hour supervision and a call system, private or shared rooms depending on preference, and care that covers nursing, medication management, daily living help like bathing and dressing, and access to mental wellness programs. There are outdoor courtyards, common spaces for gathering, and beds available for over 100 people, so it feels more like a little neighborhood and less like a crowded building. The staff include Registered Nurses, Licensed Vocational Nurses, and Certified Nursing Assistants, so the care covers things like pain management, wound care, incontinence help, hydration therapy, memory care, IV therapy, diabetic and high-acuity needs, plus speech, occupational, and physical therapy on-site. Everything revolves around supporting each person as they are, from those who need short-term rehab after surgery to those needing help day to day, offering respite for families, daily scheduled activities, nutritious meals, and both medical and spiritual support, since there are religious services and a big focus on health and well-being. Heritage Gardens puts together a range of services in one place, and the setup lets people settle in at one level of care and then move to another if life changes, without needing to leave the community they know.

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