Cadence Millbrae sits across from Green Hills Park and is close to downtown Millbrae, set in a mid-rise building with Spanish-style architecture and modern touches that help the place feel welcoming and bright, and you'll notice it's undergoing a full renovation to make the spaces even nicer. Staff's available around the clock to help with daily tasks like grooming, bathing, getting dressed, using the restroom, and just making sure folks stay safe, especially for those with memory loss, since the entire community is purpose-built and secured for memory care, with special areas for residents at risk of wandering or showing difficult behaviors. There's a dedicated memory care section in its own building, with specialized staff like nurses (RNs and LPNs), medication care techs, and behavioral care teams ready for health checks, reminders, and support for heavy care needs, including lifts, diabetic care, incontinence support, and hospice if needed, and they use technology like alarmed bracelets so residents don't get lost. People can bring their cats and dogs, and the community offers pet-focused programs along with pet therapy, which is good if animals bring you comfort.
You'll find various room types, like studios and one-bedrooms, ranging from about 225-490 square feet, and rooms include features like kitchenettes, wheelchair-accessible showers, private dining, WiFi, cable, and some even have patios or garden views, and average prices start around $3,795 for a semi-private and $5,495 for a memory care studio, with a $5,000 entry fee. Residents can eat restaurant-style meals any time, with fresh ingredients and many options-gluten-free, vegan, organic, low-fat, or whatever's needed for health reasons-and there's always someone to help with pills or special diets. The facility provides housekeeping, laundry, and linen services, and there's staff to help clean private rooms too.
Cadence Millbrae has a big bistro, a community theater, art rooms, a third-floor lounge with sunny views, and both indoor and outdoor gathering spaces, so you can enjoy planned activities like exercise in the Forever Fit program, music with Melody & Masterpiece, gardening, bingo, community service, lectures, religious or devotional meetings, trips out and about, and even karaoke, plus fun therapy programs for movement, pets, and even virtual travel. Residents use the library, do crafts, play games, or watch movies in the media room, and there's a beautician onsite. Care focuses on sticking with you, so if your needs change, you won't have to move, and staff is known for staying a long time, building strong connections with those living there. Security and safety are always in place, with checks on doors and help points throughout. If you need to go shopping or get to appointments, complimentary and on-demand transportation is available, or you can park your own car.
Cadence Millbrae welcomes people seeking independent living, assisted living, or full memory care, and they have therapies for rehabilitation, occupational support, and physical wellness, plus programs like Memories in Motion, Pawsitive Health for animal lovers, Starlight Shows, and technology for staying active. There's a strong sense of community, with special programs to keep folks engaged, and religion and spirituality have a place for those who want it. Amenities and daily routines aim to make life safe, social, and as simple or supported as you need, without taking away independence, and you'll find both private and group activities that help everyone feel a sense of purpose and connection. Cadence Millbrae's recognized locally for friendly care and for keeping up good community involvement. It operates under State License 415601039.
People often ask...
Cadence Millbrae offers competitive pricing, with rates starting at a cost of $3,300 per month.
Cadence Millbrae offers independent living, assisted living, and memory care.
There are 41 photos of Cadence Millbrae on Mirador.
Yes, Cadence Millbrae allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1201 Broadway, Millbrae, CA, 94030.
Yes, Cadence Millbrae offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
45
Inspections
8
Type A Citations
4
Type B Citations
6
Years of reports
08 Apr 2025
08 Apr 2025
Found that the overcharging was due to a billing system error and was corrected with compensation. Found that the claim of not communicating with the resident's POA in a timely manner could not be confirmed, and the assertion that POA must be present during assessments is unfounded; the related care plan re-evaluation allegation was dismissed.
08 Nov 2024
08 Nov 2024
Found that a prescribed medication was not given to a resident during two periods in 2024, without a physician's order, and that dosage changes and recordkeeping errors occurred. Attributed the omission to errors in medication management and documentation at that time.
§ 87465(c)(2)
08 Nov 2024
08 Nov 2024
Investigated a reported incident described by a resident as involving a male person who could not be identified as staff or as any nearby male resident. Noted that there were no cameras in common areas; hospice agency was informed and family advised; no further issues were discussed.
27 Sept 2024
27 Sept 2024
Identified a missing date-specific ADL reference sheet for a resident dated 06/27/2023, creating a potential health and safety risk; a citation was issued.
§ 87506(e)
20 Aug 2024
20 Aug 2024
Found no deficiencies; safety systems were in place (fire extinguishers, smoke and carbon monoxide detectors, and clear emergency exits), medications secured, and staff/resident records current. Updated documents, including the administrator certificate, liability insurance, LIC400, LIC610E, LIC500, and lease, were requested for submission by 08/27/2024.
20 Aug 2024
20 Aug 2024
Inspection found the facility to be in compliance with all safety and operational regulations.
24 Jun 2024
24 Jun 2024
Identified regulatory concerns involving resident rights, infection control, reporting requirements, observation of residents, basic services, additional personal rights for residents in privately operated settings, and reappraisals. Provided resources and guidance for providers.
24 Jun 2024
24 Jun 2024
Violation of personal rights, infection control, reporting, observation, basic services, and resident reappraisals were discussed during a non-compliance meeting.
08 May 2024
08 May 2024
Found no conclusive proof that staff failed to administer Seroquel on 1/11/24 due to conflicting records. The client stated he received the medication after being taken to a hospital, while other notes indicated the dose had not been received earlier.
08 May 2024
08 May 2024
Investigated findings indicate the allegation that female staff flirted with male residents to obtain cash tips had insufficient evidence to prove or disprove that it occurred.
08 May 2024
08 May 2024
Found that the allegation that meals paid for were not provided lacked sufficient evidence. Reported that other residents receiving delivered meals were generally satisfied.
08 May 2024
08 May 2024
Reviewed an incident where medication (Seroquel) was not administered to a client due to procurement issues. Determined the allegation of failure to administer the medication was inconclusive due to inconsistent records.
22 Feb 2024
22 Feb 2024
Identified inadequate supervision and poor documentation that contributed to a fall on 5/29/2023 and an acute health crisis from dehydration and severe hyperglycemia, with missed meals and wandering risk.
§ 87466
§ 87464
01 Mar 2024
01 Mar 2024
Identified several documented falls involving a resident from 2022 through 2023, including an unwitnessed May 29, 2023 fall with significant injury, and noted no reassessment or updated safety measures were completed after these events.
01 Mar 2024
01 Mar 2024
Confirmed multiple falls by a resident with resulting injuries, and failure to implement safety measures despite being identified as a fall risk.
22 Feb 2024
22 Feb 2024
Confirmed multiple instances of falls and inadequate supervision, resulting in client sustaining injuries, dehydration, and hyperglycemia in the memory care unit.
03 Aug 2023
03 Aug 2023
Found that ownership and management changes left the operation under a new licensee arrangement, with the former owner no longer holding ownership. Identified the allegation that the current operator should obtain RCFE licensure due to the acquisition and change in management.
§ 87109(d)
03 Aug 2023
03 Aug 2023
Identified changes in ownership and management of the facility.
§ 87463(a)(4)
§ 87468.2(a)(4)
08 Jun 2023
08 Jun 2023
Found the allegation that west-facing apartments lacked air conditioning during a September 2022 heat wave (temperatures 75–97°F for seven days starting 9/3/22) to be supported by observations and information, even though the Residency Agreement promised air conditioning.
08 Jun 2023
08 Jun 2023
Found eight recent move-ins, with two units occupied and one resident met; no health or safety issues were observed. Noted that admission documents needed completion and discussed corporate governance changes.
08 Jun 2023
08 Jun 2023
Reviewed recent move-ins from another facility, observed new residents settling in without health or safety issues. Reminded staff to ensure completion of necessary admission documents and discussed corporate organization changes. No deficiencies identified during the visit.
§ 87507(f)
§ 87303(b)(2)
08 Dec 2022
08 Dec 2022
Found the allegation that vehicle maintenance issues and leadership changes created safety risks for residents unfounded.
08 Dec 2022
08 Dec 2022
Met with the business office manager to follow up on the allegation of suspected financial abuse involving a client reported on 9/12/22. Obtained details of the incident, including law enforcement case number and sheriff's contact information, and no deficiency cited today.
08 Dec 2022
08 Dec 2022
Reviewed suspected financial abuse incident; no deficiency cited. Law enforcement involved.
22 Sept 2022
22 Sept 2022
Found information about a suspected abuse allegation; the investigation remained pending because it was handled by a former executive director, with details not available, and updates were expected from the regional vice president, while LIC500 was to be submitted by 9/29/22.
22 Sept 2022
22 Sept 2022
Investigated an allegation that staff assisted a resident with showers and activities of daily living (ADLs); found insufficient evidence to determine whether the alleged violation occurred.
22 Sept 2022
22 Sept 2022
Investigated suspected abuse report, pending further information, to be updated by regional vice president. Personnel report to be submitted to CCLD by 9/29/22.
27 May 2022
27 May 2022
Identified COVID infections among staff and clients since mid-May, with masking notices posted and the administrator not reporting cases to the state licensing agency or local public health department. Found that rooms housing COVID patients were not clearly restricted, isolation carts were outside the rooms, PPE supplies were insufficient for 30 days, daily temperature and COVID-symptom checks were not documented for most staff, and daily logs for clients’ temperatures and symptoms were not kept, while public restrooms had handwashing reminders and soap and paper towels available.
27 May 2022
27 May 2022
Identified a memory care resident left unattended on 3/13/22 and found at his residence, less than a mile away, about an hour later. Found that staff could not determine how he reached the ground floor to exit, given coded elevator access and a 30-second egress delay; elopement drill documentation was submitted and reviewed.
27 May 2022
27 May 2022
Confirmed COVID infections among staff and clients, lack of proper COVID reporting, inadequate PPE supplies, and incomplete documentation of temperature and symptom checks for caregivers and clients.
06 Jan 2022
06 Jan 2022
Identified safety and readiness gaps in memory care areas, including missing COVID-19 signage, lack of liquid soap and paper towels in bathrooms, and a vestibule that could function as an exit. Noted that the memory care units were not yet ready to accommodate residents.
06 Jan 2022
06 Jan 2022
Inspection identified deficiencies in memory care unit, including lack of COVID signage, absent handwashing supplies, and unsecured egress points.
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26 Jul 2021
26 Jul 2021
Identified ongoing construction and renovations at the site, including a new memory care unit, space conversions, and an enlarged med room with two additional resident rooms planned. Found no deficiencies cited; infection control practices were in place with adequate PPE, safe storage of medications and toxins, appropriate temperatures and lighting, and emergency call systems in resident areas.
26 Jul 2021
26 Jul 2021
Found no deficiencies in regulations during the inspection, with some minor updates requested to be submitted by a specified date.
28 May 2021
28 May 2021
Determined the death to be natural; found unresponsive in their room and 911 was called. Records show the person was independent and did not require or receive any care or supervision, including medication management, and the death certificate lists heart failure as the cause; no deficiencies were cited.
28 May 2021
28 May 2021
Confirmed that the death of the client was determined to be natural and not questionable. No deficiencies were cited based on the incident.
16 Mar 2021
16 Mar 2021
Investigated three specific allegations: medication was not given on time, visitors were not allowed, and residents could not make phone calls. Found insufficient evidence to prove these allegations.
16 Mar 2021
16 Mar 2021
Investigated allegations of medication administration, visitor restrictions, and phone access at the facility were found to be unsubstantiated.
04 Mar 2021
04 Mar 2021
Found the allegation of unexplained injuries unsubstantiated. Found the allegation of unexplained evictions unsubstantiated.
04 Mar 2021
04 Mar 2021
Investigated allegations of unexplained injuries and evictions, determining that there was insufficient evidence to substantiate claims.
03 Mar 2021
03 Mar 2021
Determined there was insufficient evidence to prove or disprove the allegation that stairwell emergency lighting failed during a power outage. It noted a backup generator existed during outages.
03 Mar 2021
03 Mar 2021
Investigated the allegation of insufficient stairwell lighting and found it unsubstantiated due to lack of evidence, referencing an older building code from 1982 that did not mandate such lighting.
25 Feb 2021
25 Feb 2021
Investigated a death of a resident who missed a dialysis appointment and was found unresponsive; officials expect the death certificate to note the cause, with a suspected heart attack based on health, medications, dialysis, cancer, and high blood pressure. The family was notified, the area was secured, and most residents are over 60.
25 Feb 2021
25 Feb 2021
Confirmed unannounced case management televisit in response to a Death Report submitted. Possible cause of death determined by Sheriff Deputy based on health conditions and medications; likely heart attack. Family notified and room secured.
02 Dec 2019
02 Dec 2019
Reviewed incident report and related documentation following an unannounced visit by a Licensing Program Analyst. No injuries sustained by resident, with appropriate actions taken to prevent future occurrences.
