Pacifica Senior Living Oakland Heights provides a welcoming and supportive environment for seniors in the heart of Oakland, California. This vibrant community offers a full continuum of care all in one convenient location, from Independent Living and Assisted Living to Memory Care. The campus features a range of comfortable layouts, including cottages, condos, and suites available in studio as well as one, two, three, or even four-bedroom floor plans. The setting is pet-friendly and designed to resemble a homelike neighborhood, nestled close to downtown Oakland and within easy reach of attractions like the Robert W. Crown Memorial State Beach, Jack London Square, Lake Merritt, the Oakland Zoo, and the Oakland Museum of California. Residents appreciate both the tranquility of the community and its accessibility to city amenities and the 880 freeway.
Pacifica Senior Living Oakland Heights stands out for offering all levels of care under one roof. The Independent Living option provides seniors with a lively, communal environment where they can remain active and pursue their interests while forging friendships. For those needing daily support, the Assisted Living program delivers a blend of independence and helpful assistance, allowing residents to focus on enjoying life and staying engaged. For individuals living with Alzheimer’s, dementia, or other memory-related challenges, the Memory Care program at the community is tailored to support each resident. It’s designed to encourage a stimulating, independent lifestyle as much as possible while providing attentive, specialized care.
The community places a strong emphasis on aging in place, which provides residents and families with peace of mind as changing needs can be met without the disruption of moving to a new location. A hallmark of Pacifica Senior Living Oakland Heights is the personalized care offered, with individualized plans that ensure that each resident’s unique preferences and requirements are understood and respected. Compassionate, professional staff members are present around the clock to help with activities of daily living and to deliver encouragement whenever it’s needed.
Life at Pacifica Senior Living Oakland Heights is fulfilling and engaging. There is a wide variety of amenities and services available to make daily living enjoyable and worry-free, from well-appointed residences to a calendar brimming with activities. The dining experience at the community is designed for flexibility and satisfaction, featuring delicious meals served in a welcoming, open dining room available throughout the day. Housekeeping services keep the environment clean, further adding to the comfortable, homelike atmosphere. The focus is always on fostering independence and supporting residents in living their lives with dignity and ease.
With its prime location, comprehensive services, and a warm, inclusive culture, Pacifica Senior Living Oakland Heights creates an environment where older adults can thrive. The community is proud of its reputation and the enriching lifestyle it offers, continually striving to provide the highest level of care and an uplifting experience for all who call it home.
People often ask...
Pacifica Senior Living Oakland Heights offers independent living, assisted living, memory care, and skilled nursing.
There are 30 photos of Pacifica Senior Living Oakland Heights on Mirador.
Yes, Pacifica Senior Living Oakland Heights allows residents to age in place and adjust their level of care as needed.
The full address for this community is 2361 East 29th Street, Oakland, CA 94606, USA.
Yes, Pacifica Senior Living Oakland Heights offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
79
Inspections
9
Type A Citations
41
Type B Citations
6
Years of reports
23 Aug 2024
23 Aug 2024
Investigated a complaint about disrepaired walkways, found to be false; sidewalks were in good repair, with no reasonable basis for the claim.
23 Aug 2024
23 Aug 2024
Investigated the allegation of pests and found it unsubstantiated, as no pests were observed and routine pest management services were in place.
16 Jul 2024
16 Jul 2024
Identified deficiencies in medication storage and hot water temperature during the inspection.
Investigated an allegation of neglect in care for a resident with schizophrenia and found no sufficient evidence to support the claim, deeming it unsubstantiated.
04 Apr 2024
04 Apr 2024
Investigated allegations of resident abuse and neglect, including unexplained bruises, dehydration, multiple fractures, and failure to observe changes in condition; determined there was insufficient evidence to prove or disprove these claims.
20 Dec 2023
20 Dec 2023
Found elevator in disrepair and staff did not keep facility pest-free.
20 Dec 2023
20 Dec 2023
Investigated an allegation of illegal eviction; determined the allegation to be unsubstantiated, with insufficient evidence to confirm if a violation occurred.
08 Sept 2023
08 Sept 2023
Investigated a complaint regarding lack of supervision leading to resident altercations during meal times; found the claim unsubstantiated as there was insufficient evidence to support or refute the allegation.
29 Aug 2023
29 Aug 2023
Investigated the allegation that staff failed to prevent bed bugs in a resident's room; however, insufficient evidence was found to support this claim.
25 Aug 2023
25 Aug 2023
Confirmed allegations of facility being in disrepair, residents left in soiled diapers, and staff not cleaning residents' rooms were unsubstantiated.
10 Aug 2023
10 Aug 2023
Investigated complaints. Some allegations could not be proven. Weight loss, elevator issue, and resident bruise discussed.
02 Aug 2023
02 Aug 2023
Investigated allegations that staff did not ensure both facility gates were operational and did not fix a flooded residence. Found these allegations unsubstantiated due to lack of sufficient evidence.
02 Aug 2023
02 Aug 2023
Investigated a complaint about pests in a unit; found no evidence of bed bugs, and the resident reported no further issues.
13 Jul 2023
13 Jul 2023
Conducted a Health & Safety inspection following a priority 1 complaint. No deficiencies were cited during the visit.
13 Jul 2023
13 Jul 2023
Conducted inspection, reviewed records, no deficiencies cited. Met with staff and residents.
12 May 2023
12 May 2023
Investigated the allegation of mold and failure to provide a safe and comfortable environment for residents and found it unsubstantiated due to a lack of sufficient evidence.
24 Feb 2023
24 Feb 2023
Found allegations of staffing shortages, maintenance issues, pests, fire drill deficiencies, and unsanitary conditions in the facility.
§ 87705(l)(8)
§ 87303(a)
§ 87411(a)
§ 87303(a)
24 Feb 2023
24 Feb 2023
Confirmed that the allegations of extended response times to call buttons and inadequate heating were unsubstantiated.
§ 1569.269(a)(5)
24 Feb 2023
24 Feb 2023
Identified failure to maintain staff files upon request during a regulatory inspection, with a deficiency noted and discussed with personnel.
§ 87412
15 Feb 2023
15 Feb 2023
Confirmed a washing machine was out of order during the inspection.
§ 87303(a)
19 Jan 2023
19 Jan 2023
Confirmed presence of pests in various areas and cited for corrective action.
§ 87555(b)(27)
17 Jan 2023
17 Jan 2023
Found allegations of medication mismanagement, inappropriate staff behavior, lack of resident supervision, and language communication barriers unsubstantiated.
17 Jan 2023
17 Jan 2023
Investigated allegations of rodent activity in the kitchen, reviewed pest control records, and interviewed staff, finding no evidence of rodents present.
28 Dec 2022
28 Dec 2022
Investigated an unannounced visit on 12/28/2022, concerning a complaint from a previous investigation, and confirmed that required documents requested on 7/7/2020 had not been received by 11/9/2020, resulting in a regulatory deficiency. Conducted an exit interview and discussed the findings.
§ 87755
28 Dec 2022
28 Dec 2022
Confirmed allegations of staff failing to seek timely medical attention for a resident after a fall. Staff did not call emergency services in a timely manner.
§ 87465(g)
13 Dec 2022
13 Dec 2022
Visited assisted living facility, all residents from another facility are safe and comfortable in new surroundings. No health or safety concerns identified.
29 Nov 2022
29 Nov 2022
Investigated an allegation that staff was unaware of a resident's DNR status, and found it unfounded, as evidence showed the staff was aware and acted appropriately.
29 Nov 2022
29 Nov 2022
Found insufficient evidence to support the allegations of improper care and cleanliness at the facility.
13 Oct 2022
13 Oct 2022
Investigated allegations of financial abuse and obstructed family communication, found them to be unfounded.
30 Aug 2022
30 Aug 2022
Confirmed lack of active certified Administrator, key fobs in disrepair, fire alarm system functioning properly, and trash disposal being maintained adequately.
§ 87405(a)
§ 87303(a)
30 Aug 2022
30 Aug 2022
Confirmed lack of qualifications for former staff member but did not find evidence of inadequate resident supervision or facility disrepair.
§ 87405(a)
25 Jul 2022
25 Jul 2022
Reviewed allegations regarding staff response times to call buttons and malfunctioning call systems; identified no preponderance of evidence to support these claims. Investigated medication management and staffing concerns; confirmed delays in response times due to system issues.
§ 87468.2(4)
01 Jul 2022
01 Jul 2022
No deficiencies cited during the visit, all areas of the facility were found to be in compliance with health and safety regulations.
16 Jun 2022
16 Jun 2022
Interviews and record review showed no clear evidence to prove or disprove the allegation of improper care for the resident.
02 Jun 2022
02 Jun 2022
Confirmed inadequate security measures for residents due to malfunctioning doors at the facility.
§ 87303(a)
12 May 2022
12 May 2022
No deficiencies were cited during the inspection. All infection control measures were found to be in compliance with regulations.
27 Apr 2022
27 Apr 2022
LPAs investigated an allegation regarding COVID protocols at the facility but were unable to prove the violation.
26 Apr 2022
26 Apr 2022
Confirmed multiple allegations of neglect in wound care, diaper changing, and resident repositioning.
§ 87468.2(a)(4)
§ 87411(c)(3)
§ 87464(f)(4)
26 Apr 2022
26 Apr 2022
Found that the facility did not provide a safe environment for residents, including issues with exterior doors and elevator function.
§ 87307(d)(2)
14 Apr 2022
14 Apr 2022
Investigated allegation of neglect regarding wound care for a resident, and determined insufficient evidence to confirm or refute the claim.
22 Mar 2022
22 Mar 2022
Confirmed allegation of vermin and missed shower schedules through interviews and records.
§ 87555(b)(27)
16 Mar 2022
16 Mar 2022
Confirmed deficiency related to elevator malfunction at the facility.
§ 87303(a)
10 Mar 2022
10 Mar 2022
Confirmed unfounded allegation of an administrator not being present at the facility.
02 Feb 2022
02 Feb 2022
Investigated allegations of non-compliance with COVID-19 protocols and facility disrepair; found insufficient evidence to support claims, resulting in both allegations being unsubstantiated.
06 Jan 2022
06 Jan 2022
Confirmed that exterior doors were not functioning properly at the facility during the inspection.
§ 87303(a)
04 Jan 2022
04 Jan 2022
Found that the allegation of facility staff failing to maintain a comfortable temperature was unsubstantiated. Residents were provided with heaters and blankets during a brief planned power shut-off to fix electrical issues.
06 Dec 2021
06 Dec 2021
Found alleged violations regarding resident assessment and elevator disrepair to be unsubstantiated. Additionally, allegations of pests and bed bugs were unable to be proven.
04 Nov 2021
04 Nov 2021
Inspection found no deficiencies at the facility.
11 Oct 2021
11 Oct 2021
Identified deficiencies in relation to hot water temperatures and blocked exit door during a health and safety check.
§
§
18 Aug 2021
18 Aug 2021
Found unannounced deficiencies related to protruding cables and unsafe placement of materials near an operational generator, confirming a safety violation in the facility.
§ 87303(a)
02 Jun 2021
02 Jun 2021
LPAs identified deficiencies in care during their inspection and met with staff to discuss necessary improvements.
29 Apr 2021
29 Apr 2021
Confirmed allegations about inoperable gate and emergency procedures, but did not substantiate claims about fire drills.
§ 87303(a)
25 Mar 2021
25 Mar 2021
Identified changes in resident care needs and discrepancies in staff associations, resulting in technical violations.
24 Mar 2021
24 Mar 2021
Confirmed mishandling of resident's money and failure to adhere to COVID-19 infection control protocols, while allegations of medication administration, dietary needs, waste disposal, staff clearance, and notification of condition changes were found to be unsubstantiated.
§ 87307(d)(2)
§ 87303(a)
§ 87468.1(a)(2)
§ 87405(h)(8)
§ 1569.69(b)
§ 87555(b)(6)
24 Mar 2021
24 Mar 2021
Confirmed allegations of disrepair, menu non-compliance, lack of communication with social agencies, and bed bug infestation.
§ 87307(d)(2)
§ 87303(a)
§ 87405(h)(8)
§ 87555(b)(6)
30 Nov 2020
30 Nov 2020
Confirmed allegations of staff not reporting incidents to the authorized representative and staff failing to properly supervise a resident were found to be unsubstantiated.
30 Nov 2020
30 Nov 2020
Confirmed infestations of bed bugs and rodents in multiple areas of the facility. Wound care needs of residents were determined to not be met by staff.
§ 87303(a)(1)
18 Nov 2020
18 Nov 2020
Investigated allegation of the facility not providing a healthful environment due to full trash bins in shared bathrooms. Found insufficient evidence to prove the claim, as interviews and observations indicated regular trash removal procedures were in place.
23 Oct 2020
23 Oct 2020
Investigated an allegation of bed bug infestation in a resident's room; found no conclusive evidence to support the presence of bed bugs or bed bug bites following interviews and record reviews.
21 Aug 2020
21 Aug 2020
Investigated claims of inadequate resident protection and found insufficient evidence to support the allegations, noting resident aggression as part of normal behavioral issues associated with dementia.
10 Aug 2020
10 Aug 2020
Confirmed no health or safety concerns during the inspection. Residents were observed engaging in activities and appeared safe.
15 Jul 2020
15 Jul 2020
Investigated allegations that a resident sustained an injury while in care and that the facility failed to seek timely medical attention, but lacked sufficient evidence to prove these claims.
04 Jun 2020
04 Jun 2020
Investigated allegations of resident injury and rough treatment were not proven to have occurred. No evidence of neglect for seeking medical attention was found.
04 Jun 2020
04 Jun 2020
Investigated privacy concerns and disrepair allegations; neither had enough evidence to prove violations occurred.
04 Jun 2020
04 Jun 2020
Investigated the allegation that staff failed to safeguard a resident's personal belongings, specifically a black amplifier. Determined that the allegation lacked sufficient evidence as staff did not see the item, witnesses noted other items were moved, and no valuable property was listed in the resident's records.
04 May 2020
04 May 2020
Confirmed bed bugs were present in only two rooms after inspection by outside services. Allegations of unsanitary conditions and improper notification of change in care level were found to be unsubstantiated.
04 May 2020
04 May 2020
Reviewed allegations of insufficient staffing and inadequate staff training; found no substantial evidence to support these claims after evaluating staff schedules, training files, and conducting interviews.
31 Jan 2020
31 Jan 2020
Found high water temperature in the sink during the inspection.
§ 87303
30 Jan 2020
30 Jan 2020
Confirmed missing bootie for resident and unsubstantiated neglect and isolation allegations.
§ 87217(b)
30 Jan 2020
30 Jan 2020
Identified deficiencies in reporting and documenting resident injuries, with failure to follow protocols for skin integrity and conduct full pre-admission appraisals.
§ 87457
§ 87463
§ 87211
23 Jan 2020
23 Jan 2020
Identified deficiencies included improper storage of medications, lack of grab bars in bathrooms, maintenance issues, stained carpets, and faulty sink. Staff files were also found to be incomplete.
§ 87303(a)
§ 87465(c)(2)
§ 87412(a)(11)
§ 87303(e)6
22 Jan 2020
22 Jan 2020
Confirmed annual inspection conducted at the facility on January 22, 2020, found compliance with regulations in areas including resident safety, medication storage, and fire safety protocols.
21 Jan 2020
21 Jan 2020
Confirmed the facility failed to issue a proper eviction notice.
§ 87468.1(b)1
08 Jan 2020
08 Jan 2020
Found that the allegation of interrupted utility service could not be proven.
04 Dec 2019
04 Dec 2019
Found no evidence of roaches or insects during the inspection, leading to the allegation being unsubstantiated at this time.
12 Nov 2019
12 Nov 2019
Inspection confirmed compliance with health and safety regulations.
30 Oct 2019
30 Oct 2019
Confirmed broken elevator, door, and gate, causing inconvenience for residents. Residents missed medical appointments due to the issues. Fire drill training documents available.
§ 87303(a)
30 Oct 2019
30 Oct 2019
Investigated an allegation of an incident on October 7, 2019, and determined it was unsubstantiated due to lack of sufficient evidence, as all interviewed staff denied the occurrence.