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    Mainplace Senior Living

    1800 W Culver Ave, Orange, CA, 92868
    4.2 · 46 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    For pricing and availability(510) 508-4507
    For the front desk(714) 978-2534
    AnonymousLoved one of resident
    4.0

    Grateful overall; check memory care

    I placed my parent here and, overall, I'm grateful - the building is clean and well-kept, the staff are warm, attentive and professional, and meals, activities, weekly doctor visits, laundry and in-room TV/internet make daily life comfortable. The location, value and hospice transitions are excellent, though I noted management turnover, occasional unresponsiveness and some issues in the memory-care area that deserve a careful tour. I would recommend it, with the caveat to ask about current staffing and inspect memory care in person.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program
    • Rehabilitation program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 46 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.3

    • Staff

      4.3

    • Meals

      3.6

    • Amenities

      4.0

    • Value

      4.0

    Location

    Map showing location of Mainplace Senior Living

    About Mainplace Senior Living

    Mainplace Senior Living sits in Orange, California, close to shops, restaurants, medical centers, and highways, so it's easy for family and friends to visit or for residents to stay in touch with the local area, and the building itself is all one story, which makes getting around much simpler without worrying about steps or elevators. Residents can choose from studio, one-bedroom, or two-bedroom apartments, all in a place that looks modern but feels like home, and monthly plans are made simple, which takes some of the guesswork out of things. The staff tries to keep the community welcoming and safe, offering care that's meant to fit each person's needs, whether someone's looking for independent living, some help with daily tasks, or more support with memory care for Alzheimer's or dementia. Assisted Living services cover help with bathing, dressing, or medication, and Memory Care provides a secure area and staff who know how to support those with memory loss, making sure both comfort and safety are always top priorities while allowing as much independence as possible. There's a dedicated Respite Care program too, which gives short-term support for those who need a break-often giving both residents and caregivers a bit of peace of mind, especially when life gets complicated. The community offers plenty of ways to stay active, like walks in the courtyards, grilling outdoors, attending weekly classes led by local college teachers, spending time in the library, or joining group activities that make it easier to meet new people and nurture real connections. There are transportation services and fitness areas on site, plus a strong sense that staff encourage freedom and personal growth at every step, being there to help but also wanting everyone to stay as independent as possible. Family members and new residents can learn about costs easily with a clear pricing guide, and the "Senior Living Quiz" helps match needs with the right kind of support, so things don't get overwhelming. There's a gallery to browse photos of everyday life around Mainplace, floor plans to explore online, a virtual tour for seeing spaces from anywhere, and testimonials from people who've already spent time at the community-these seem to tell honest stories about care and comfort, which helps to set expectations. The staff answers questions and helps with care choices, and for those who need it, support can be provided around the clock, since a person's needs can change with time. Mainplace also accepts Medi-Cal's Assisted Living Waiver (ALWP) for eligible residents, which sometimes makes options available to more families. Everything, from the open design of the building to the flexible care plans and activities, seems focused on dignity, safety, and keeping people connected, since staying active and engaged is often as important as the care itself.

    People often ask...

    State of California Inspection Reports

    83

    Inspections

    8

    Type A Citations

    17

    Type B Citations

    6

    Years of reports

    19 Jun 2025
    Found no immediate threats to residents' health or safety. Observed rooms properly furnished, utilities functioning, adequate food supplies, fire extinguishers charged, and residents engaging in activities with no hazards observed.
    16 Jun 2025
    Reviewed interviews with residents and staff and on-site observations and could not prove or disprove the allegations of insufficient staff or bathrooms being inaccessible. No citations were issued.
    29 Apr 2025
    Found supervision lapses in the care setting led to a resident’s multiple falls and a serious injury, with delayed medical attention after injuries. Identified failure to reassess the resident’s needs after changes in mobility, contributing to ongoing falls.
    15 Jan 2025
    Found everything in good order: safety systems, living spaces, and medication storage were well maintained and functioning, with detectors and extinguishers working properly. Ten resident files and five staff files were reviewed, ten residents and five staff interviewed, with no discrepancies observed.
    18 Sept 2024
    Investigated allegations that air conditioning was not being kept in good repair and that staff did not prevent resident fights. Conflicting statements from staff and residents, along with observations that the air conditioning was operating and no physical altercations were witnessed, prevented a determination on both allegations.
    23 Jul 2024
    Investigated the allegation that a resident did not receive medication correspondence in a timely manner; found that several residents were assessed as capable of managing their own medications, noted a mail delivery issue in at least one case, and could not determine whether the specific incident occurred due to insufficient evidence.
    23 Jul 2024
    Investigated the allegation regarding untimely delivery of medication correspondence; found inconclusive evidence to confirm or deny the claim.
    • § 87464(f)(1)
    • § 87465(g)
    21 Jun 2024
    Found that eight direct care staff training records did not meet the required 40 hours, with 20 hours completed before working independently and 20 hours within the first four weeks, including dementia care and other topics. Found inconsistencies in first aid training, with three of six staff reporting on-site training, two saying they completed it at previous jobs, and five of eight unable to provide first aid cards.
    21 Jun 2024
    Confirmed deficiency in staff training based on interviews and record review, as required by regulations.
    • § 9058
    08 May 2024
    Identified an allegation that a resident attacked another resident, causing injuries, and that it was not reported to the Regional Office within seven days.
    08 May 2024
    Determined that the allegation that a resident sustained multiple falls while in care could not be proven or disproven, after interviews, document reviews, and observations. Was unsubstantiated.
    08 May 2024
    Found that a resident sustained bruises to multiple areas of the upper body, including the nose, after a February 7, 2023 incident. Found that residents engaged in unsafe interactions, with reports of yelling and at times biting between residents.
    08 May 2024
    Investigated the allegation of a resident experiencing multiple falls and determined that the evidence was insufficient to confirm or deny the claim.
    23 Apr 2024
    Investigated two allegations—staff did not safeguard the resident’s belongings and staff did not answer communications from the resident’s responsible person—and found insufficient evidence to prove or disprove either.
    23 Apr 2024
    Investigated claims of staff not safeguarding a resident's belongings and not answering communications from the resident's family; found no conclusive evidence to confirm or deny these allegations.
    • § 87468.1(a)(1)
    • § 87468.1(a)(2)
    10 Apr 2024
    Found that the allegation of insufficient staffing to meet residents' needs was unfounded, and the allegation of missing required postings was unfounded.
    10 Apr 2024
    Investigated two claims—belongings in residents’ rooms weren’t safeguarded and theft wasn’t reported. Interviews and records showed most residents denied unauthorized room entries or stolen items, staff did not corroborate theft, though one medication theft was reported to police; found insufficient evidence to determine whether the allegations occurred.
    10 Apr 2024
    Interviews and observations confirmed that the allegations of inadequate staffing and missing required postings at the facility were unfounded.
    • § 1569.625(b)(1)
    • § 87411(c)(1)
    14 Mar 2024
    Identified deficiencies related to staff training records and in-service training that were not corrected by the deadline, including required dementia-care training for direct care staff.
    14 Mar 2024
    Identified deficiencies in employee training records during the visit.
    14 Feb 2024
    Found that the following five specific allegations could not be proven: inadequate resident record keeping; failure to provide resident records to the authorized representative; failure to administer eye drops as prescribed; lack of a comfortable temperature; and inadequate staffing to respond to calls in a timely manner.
    14 Feb 2024
    Investigated several allegations, including inadequate record-keeping, failure to provide records in a timely manner, and medication administration issues. Found no preponderance of evidence to confirm or deny the reported violations.
    • § 87412(c)(1)
    31 Jan 2024
    Investigated allegations that windows and the gate were not secure. Found that memory care unit windows had alarms and were operable, and the gate was self-latching with an interior lock, but due to conflicting information from staff and resident interviews, could not determine whether the windows or the gate were unsecured.
    31 Jan 2024
    Identified that staff did not adequately supervise a resident, resulting in wandering on multiple occasions; the resident was later found miles away outside a home by a good Samaritan.
    31 Jan 2024
    Confirmed inadequate supervision of residents resulting in multiple unauthorized departures from the facility.
    • § 87211(a)(1)
    10 Jan 2024
    Found that untrained staff provided care and supervision to residents. Investigators determined the allegation to be substantiated due to gaps in dementia care training and missing initial care training records.
    10 Jan 2024
    Confirmed allegations of untrained staff providing care and supervision, but could not substantiate claims of inadequate staffing levels.
    04 Jan 2024
    Investigated the allegation that staff did not address a resident’s fall risk. Found that 7 resident interviews and 2 staff interviews did not corroborate the allegation, and there was insufficient evidence to prove or disprove whether the described unwitnessed fall occurred as reported.
    04 Jan 2024
    Investigated an allegation that staff were not addressing a resident's fall risk; however, could not determine if it occurred due to insufficient evidence. Conducted interviews and reviewed documentation, noting that a resident with a history of falls had an unwitnessed fall but no staff negligence was found.
    22 Dec 2023
    Found that theft of a resident's personal belongings was not reported promptly, with a police report filed 18 days after discovery. Found that the allegation that staff went through residents' personal belongings could not be determined due to conflicting information from residents and staff.
    22 Dec 2023
    Found that a theft allegation was substantiated with delayed reporting, while a second allegation of staff going through resident belongings was unsubstantiated due to conflicting information.
    • § 87468.2(a)(19)
    • § 87506(a)
    20 Nov 2023
    Found that staff did respond to calls for assistance, with interviews indicating timely responses and routine checks, while observations noted a taped call button and access obstructions. Concluded that the allegation that staff did not answer residents’ calls was unfounded.
    20 Nov 2023
    Investigated two specific allegations: that staff did not provide medications to a resident as prescribed, and that staff spoke to a resident in an inappropriate manner. Found the resident was able to self-administer medications, and there was no evidence to support the allegation of inappropriate staff conduct.
    20 Nov 2023
    Found no evidence that staff ignored residents' calls for assistance. Staff were observed responding promptly and conducting routine checks, with no call requests documented during the reviewed time period.
    15 Nov 2023
    Found that a resident fell multiple times in June 2022, including a fall that required hospital care and brain hemorrhage, and that the resident’s appraisal was not updated or re-assessed after those falls, leaving the resident no longer ambulatory.
    15 Nov 2023
    Confirmed multiple falls and lack of reassessment for a resident resulting in injuries and loss of mobility.
    03 Oct 2023
    Found that the allegation that resident needs were not met and the allegation that floors in residents' rooms were not cleaned properly were unfounded.
    03 Oct 2023
    Confirmed that allegations of not meeting resident's needs and improper cleaning of residents' rooms were found to be false after interviews and observations were conducted.
    • § 87412(c)(1)
    19 Sept 2023
    Found no deficiencies after a collateral visit, including a resident interview and an exit interview.
    19 Sept 2023
    Conducted a collateral visit. Interviewed Resident 1. No deficiencies noted.
    • § 87218(a)(3)
    05 Jul 2023
    Found that the See Something Say Something poster was not posted at the main entrance, while Ombudsman posters were posted by the elevator on the first and second floors. The executive director agreed to move the poster after being informed, and a Technical Assistance Advisory Note was issued; an exit interview was conducted.
    05 Jul 2023
    Found that a required poster was not posted in a visible location and issued a reminder to comply with regulations.
    • § 87463(c)
    • § 87463(a)
    20 Jun 2023
    Investigated several complaints about care and a personal item; found the ring camera remained in place, and all other allegations—hygiene, feeding, responding to calls, answering phones, and timely medical care—UNSUBSTANTIATED.
    20 Jun 2023
    Found that allegations regarding hygiene, removal of personal items, and response to calls were false, while allegations about feeding, answering calls, and obtaining medical care could not be proven.
    12 Jun 2023
    Identified improper 30-day eviction procedures and missing information for the illegal eviction allegation. Court approval for an unlawful detainer was obtained, but the eviction notice had not yet been issued to the resident.
    • § 87224(c)
    12 Jun 2023
    Confirmed illegal eviction allegation at the facility, failure to follow proper procedures.
    • § 1569.2(c)
    10 Jun 2023
    Identified concerns included failure to maintain a clean and sanitary environment, inoperable resident call buttons, failure to follow reporting requirements, and not answering phone calls. Allegations about administering medication, providing resident records to emergency personnel, and providing care and supervision were not proven.
    10 Jun 2023
    Confirmed allegations related to cleanliness, call button function, reporting requirements, and phone call response. Other allegations concerning medication administration, record provision to emergency personnel, and care and supervision remained inconclusive.
    25 May 2023
    Found no evidence that staff failed to keep a resident's room clean or that a resident's appearance was neglected. Found the mattress clean with no stains, and the bathroom clean and supplied with toilet paper.
    25 May 2023
    Investigated allegations revealed no evidence of neglect regarding room cleanliness, mattress stains, or unkempt appearance; all claims were deemed unsubstantiated due to lack of supporting evidence.
    21 Mar 2023
    Found no deficiencies during the case management visit, with extensive consultation on Title 22 regulations and the Health and Safety Code. Emphasized attending informational calls, and an exit interview was conducted.
    21 Mar 2023
    Visited an assisted living facility, no deficiencies found during the visit. Extensive consultation provided on regulations and code.
    14 Dec 2022
    Found conflicting information from staff and residents and inconclusive MARs and training records about medication administration, phone answering, and potential disrepair. Determined that a conclusion could not be drawn about whether the allegations occurred as described.
    14 Dec 2022
    Investigated complaints about medication administration, staff training, phone responsiveness, and facility disrepair; found conflicting evidence with no definite proof of violations.
    10 Nov 2022
    Reviewed a complaint and amended it with additional information; the finding remained unsubstantiated.
    26 Jul 2022
    Determined the allegation that staff failed to escort a resident to breakfast on 9/27/20 to be unsubstantiated. The resident refused breakfast, self-administered medications without food, fainted and cut his leg, and staff did not administer first aid because he declined assessment, planning to see his doctor the next day.
    10 Nov 2022
    Confirmed Unsubstantiated allegation after amending complaint with additional information.
    02 Nov 2022
    Reviewed records during a follow-up on an incident dated 10/31/2022 and identified a DNR order dated 6/20/2022 plus diagnoses of chronic ischemic heart disease, history of TIA, hypertension, and Alzheimer’s disease. No deficiencies cited at this time.
    02 Nov 2022
    Confirmed no deficiencies during the visit.
    26 Oct 2022
    Found that the resident call button was in disrepair. Observations showed inoperable hallway call lights, and interviews indicated the system was down with residents given silver desk bells in the meantime.
    • § 87303(a)
    26 Oct 2022
    Found no deficiencies cited at this time. Three resident files did not meet emergency care requirements and received a technical advisory, and advisories were also issued after reviewing policies on screening and infection control, with a 30-day PPE supply on hand and walkways unobstructed.
    26 Oct 2022
    Confirmed call button in resident's room was not functioning properly. Staff acknowledged issue and provided temporary solution.
    10 Aug 2022
    Found that laundry dryers were non-operational in December 2020 and repaired by December 4, with residents told to delay laundry or go to a laundromat, and that cable service was down through early January 2021; Covid precautions led to a dining room closure with tray service and a period when the administrator was out of the office with calls not returned, but there was insufficient evidence to prove the alleged violations occurred.
    • § 87307(3)
    • § 87303(a)
    10 Aug 2022
    Determined the allegation that a resident had about 15 unwitnessed falls and left the facility at least six times without staff knowledge could not be proven by the available evidence.
    10 Aug 2022
    Found no evidence to support the medication management allegation; staff followed the doctor’s orders regarding medications. Found no evidence to support the meal service allegation; meals were provided and residents ate, though dinner was sometimes marked as not given on certain days and staff said the box was overlooked.
    10 Aug 2022
    Identified a resident who wandered away from the premises on 8/9/22; staff and police conducted searches through the building and surrounding areas. Found by a good Samaritan outside a home in Santa Ana on 8/10/22 at about 1:15 pm and returned unharmed.
    10 Aug 2022
    Determined that staff followed doctor's orders regarding medication administration and residents did receive meals, with occasional instances of missed dinner service.
    26 Jul 2022
    Found that the allegation that a staff member grabbed a resident's buttocks on two occasions while being escorted to breakfast was unfounded.
    26 Jul 2022
    Determined that staff did not fail to escort resident to breakfast and did not administer first aid after resident fainted and fell.
    • § 87303(i)(1)
    • § 87303(a)
    • § 87211(a)(1)
    • § 87468.1(a)(9)
    13 Jul 2022
    Investigated the allegation that the responsible party did not receive a copy of the admission agreement and the allegation that they did not receive a refund; three interviewees denied these claims, and the findings deemed them unfounded.
    13 Jul 2022
    Confirmed that allegations of not providing a copy of the admission agreement and not providing a refund were false.
    17 May 2022
    Found that the resident was no longer at the site after interviews.
    17 May 2022
    Confirmed that resident is no longer at the facility.
    16 Apr 2021
    Found that concerns about access to personal belongings, safeguarding belongings, meals access, transportation, intervention during verbal altercations, eviction threats, and disrepair were assessed, with insufficient evidence to prove violations occurred.
    16 Apr 2021
    Found Allegation 1: staff did not escort the resident to meals, but records show the resident often refused escorts and received a free tray or takeout, indicating no proven failure to provide meal assistance. Found Allegation 2: charges were adjusted after discussion and aligned with the admission agreement; overall, findings did not establish improper charges.
    16 Apr 2021
    Confirmed failure to assist resident with meal services and charging fees outside the admission agreement.
    19 Oct 2020
    Found no preponderance of evidence to prove or refute the four allegations—cleanliness of resident rooms, basic laundry services, assistance with self-administered medications, and treatment with dignity.
    19 Oct 2020
    Investigated complaints about cleanliness, laundry services, medication assistance, and treatment of residents, but insufficient evidence found to verify any violations.
    23 Mar 2020
    Investigated a COVID-19 related allegation, previously addressed and cited under a former license, and deemed it unfounded; complaint dismissed after discussion with the current Executive Director.
    09 Mar 2020
    Visited facility found to be in compliance with regulations, no deficiencies observed, residents satisfied with living conditions and food served.
    28 Oct 2019
    Inspection identified structural features and amenities present in the facility, such as bedrooms, bathrooms, dining and living areas, and outdoor spaces.
    28 Oct 2019
    LPAs confirmed missing information regarding a potential hire.
    15 Oct 2019
    Confirmed a medication error occurred due to a mix-up in similar resident names, resulting in one resident receiving another's medication.
    • § 87465(c)(2)

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