Pricing ranges from
    $3,895 – 6,795/month

    Atria Hacienda

    44-600 Monterey Ave, Palm Desert, CA, 92260
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $3,895+/moStudioIndependent Living
    $4,995+/mo1 BedroomIndependent Living
    $5,895+/mo2 BedroomIndependent Living
    $4,295+/moStudioAssisted Living
    $4,495+/mo1 BedroomAssisted Living
    $6,395+/mo2 BedroomAssisted Living
    $6,795+/moSemi-privateMemory Care

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.51 · 218 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.5
    • Meals

      4.3
    • Building

      4.7
    • Value

      4.3

    Location

    Map showing location of Atria Hacienda

    About Atria Hacienda

    Atria Hacienda sits about 15 minutes east of Palm Desert with views of the Santa Rosa and San Jacinto Mountains, and you've got a setting that feels like a quiet resort, with natural-toned stucco and tile roofing dotted all around, but it's built for older adults who want comfort, some daily help, or even need memory care, and the place really does offer a lot of choices and amenities for different needs. There are independent living apartments for people who want to handle things on their own, assisted living if someone needs help with daily life like bathing or reminders for medicine, and a memory care area called Life Guidance® designed just for folks living with Alzheimer's and other kinds of dementia, all in a secure neighborhood with staff who are ready to help all day and night. The apartments come in studio, one-bedroom, and two-bedroom sizes, and many of them have full kitchens or kitchenettes, walk-in showers, patios or balconies, and walk-in closets, with several living choices so you can pick what suits best, though cats and small dogs aren't allowed if you're thinking about pets. Every resident can join in on lots of activities, from Shabbat services and outings to arts and crafts, movies, games, and fitness programs, with community events hosted through the Engage Life® program to keep days interesting, and you can take tours if you want to see the place before moving in. There's a heated pool, a putting green, a movie theater with surround sound, a game room, a salon and spa for hair, nails, or massages, a fitness center built for seniors, outside gardens, and plenty of places to gather, with free Wi-Fi, computers, and even a bistro grill and cocktail lounge for meeting up with neighbors, plus the main dining room serves three meals a day with snacks at the Anytime Cafe. Housekeeping, laundry, linens, and routine repairs are included, and the staff helps with things like medications, personal care, and services, while a nurse visits part-time. Transportation for errands, shopping, and outings is available, and the grounds have parking for both visitors and residents. Dietary needs like vegetarian, diabetic, or low salt are addressed, and the community has accessible features for folks with mobility needs, along with wheelchairs or ambulatory assistance if needed, and both the memory care and main community areas have private dining rooms for special meals and guest spaces for when family visits. The staff supports several languages, mostly English, and the community offers spiritual services and even help with veterans affairs applications. The entire place was recently updated with brighter and larger community spaces, an outdoor pool deck alongside a dining patio and BBQ kitchen for fresh air gatherings, and the library has its own outdoor patio for quiet time. Payment can be made online, and the facility runs under state license number 336400075. Atria Hacienda tries to give seniors a safe, comfortable, and socially active place to live, with the right support as needs change, whether that's just a little help or specialized care for memory loss.

    People often ask...

    State of California Inspection Reports

    31

    Inspections

    2

    Type A Citations

    1

    Type B Citations

    6

    Years of reports

    16 Sept 2024
    Observed no violations during the inspection visit on 9/16/24. All areas of the facility met required standards for resident care and safety.
    06 Oct 2023
    Found no health or safety hazards during the visit, and interviewed staff and residents.
    18 Sept 2023
    Investigated allegation of resident being illegally evicted due to pressure wound, but insufficient evidence to substantiate claim.
    13 Sept 2023
    Confirmed no deficiencies found during inspection, facility adhered to state regulations.
    12 May 2023
    Investigated allegations of staff not notifying resident's responsible party of a change in condition, staff not following authorized care plans, resident being illegally evicted, and staff bullying residents; all allegations were unfounded. Residents reported positive experiences in the facility.
    23 Jan 2023
    Reviewed allegations of stolen medication and staff neglect leading to a fall; neither was supported by sufficient evidence.
    17 Nov 2022
    Found no immediate threats to residents' health, safety, and welfare during the visit.
    23 Sept 2022
    Confirmed infection control measures and training were in place at the facility, including sufficient PPE supplies and daily symptom screenings for residents and staff.
    14 Jul 2022
    Investigated an allegation of physical abuse involving a resident who had bruises on ankles, legs, and arms; determined the allegation lacked sufficient evidence, as no abuse was observed or reported, and the injuries may have occurred during transfers.
    10 May 2022
    Confirmed neglect of a resident by failing to seek timely medical attention after a fall, and failure to follow the resident's care plan resulting in a subsequent fall and injury.
    • § 87464(f)(1)
    • § 87465(g)
    19 Apr 2022
    Investigated a complaint of neglect after a resident sustained injuries from an unwitnessed fall, determined that staff completed required status checks and did not prevent the fall due to the resident's independent status; also found conflicting information regarding response times to the resident's call button after the fall.
    03 Nov 2021
    Interviews and record review showed that the allegation of staff not preventing scabies from spreading was unsubstantiated.
    25 Oct 2021
    Confirmed linens provided to residents were properly washed and surfaces in the facility were properly sanitized.
    18 Oct 2021
    Reviewed the complaint investigation regarding hygiene assistance and documentation procedures during the visit, with no change in the outcome of the previous findings.
    15 Sept 2021
    Observed infection control measures were found to be in compliance during the annual inspection.
    02 Jul 2021
    Found that the allegation of neglect leading to a fall resulting in a broken arm was unfounded.
    02 Jul 2021
    Identified a complaint and delivered a report to review. Conducted an exit interview with Assistant Executive Director.
    25 Jun 2021
    Investigated allegations of neglect, lack of an emergency call button, and failure to follow doctor's orders; determined a lack of evidence to confirm these violations occurred.
    18 Jun 2021
    Investigated alleged abuse, medication errors, and lack of assistance with daily tasks. All allegations were found to be false.
    10 Jun 2021
    Confirmed findings related to a complaint during an unannounced visit. Met with Resident Services Director to discuss the results.
    10 Jun 2021
    Found that one allegation of staff speaking inappropriately to a resident was substantiated, while another allegation of a resident falling due to staff negligence was unsubstantiated.
    • § 87468.1(a)(1)
    02 Mar 2021
    Investigated the claim of "unlawful eviction" and found that the allegation was false, as the resident repeatedly violated facility rules despite reminders.
    11 Feb 2021
    Confirmed the absence of an individual named William Winegar at the facility, resolving a previous employment-related issue raised by the Licensing Program Analyst.
    07 Dec 2020
    Found that the allegation of staff not being properly trained was unfounded after conducting interviews and reviewing records.
    07 Dec 2020
    Verified absence of alleged individual, no deficiencies found.
    16 Nov 2020
    Verified individual not present, employed, or residing at facility. No deficiencies cited.
    21 Aug 2020
    Confirmed the presence of a threat to resident safety and ordered removal of the individual from the facility.
    07 Jul 2020
    Found that allegations of staff not meeting resident's dietary needs and not dispensing medication were unsubstantiated after interviews and document review.
    26 Feb 2020
    Investigated allegations of stolen medication and staff yelling, but unable to conclusively determine if these occurred due to insufficient evidence.
    26 Feb 2020
    Found that the complaint allegation of a virus outbreak was unfounded.
    10 Oct 2019
    Confirmed no deficiencies observed during annual inspection of the facility.
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