Monterey Palms Health, which is part of Mariner Health Care and managed by Eric Presser since November 2024, is a privately owned skilled nursing facility that serves about 90 residents each day in its 99 certified beds. The place stays open 24 hours a day, offering long-term care, post-acute care, and rehabilitation services like physical, occupational, and speech therapy, with professionals providing these services so residents get the help they need whether they're recovering from surgery or living with long-term illness, and the nursing care staff is there around the clock. The private rooms are pretty spacious, they often come with private bathrooms and a couch, and there's a focus on creating a comfortable, family-like setting where staff try to treat everyone with respect and care, which tends to help folks feel at home, though the building has modern amenities like outdoor spaces and planned community activities, so there's stuff going on both indoors and outside.
The facility isn't a hospital in the traditional sense, but it does provide many medical services people expect from one, including case management, medication management, and services for folks with hearing issues-so they have hearing aid screenings, counseling, and support for hearing aid sales. Residents can also get assistive devices if needed, and meals are generally prepared under the supervision of a registered dietitian to meet doctors' orders, though there have been repeated issues reported with nutrition services-they had deficiencies for not having enough personnel in the food and nutrition area, not always following the right food sourcing and storage rules, and there was at least one infection control issue among the 33 inspection deficiencies noted. Infection control steps are active, with the staff monitoring for symptoms and using a dedicated COVID unit as well as personal protective equipment and strict cleaning routines, so they're trying to keep disease from spreading, and visitor access is limited, with detailed guidelines in place.
Monterey Palms Health offers care for specialty needs like orthopedic recovery and cardiac rehab, and there's speech therapy too, plus social services to help folks meet social, emotional, and spiritual needs, with programs built around each resident's interests. They provide help with daily living like bathing, dressing, and eating, and make sure there's restorative nursing support. Folks on Medicare and Medicaid can use their benefits here, and the staff try hard to be attentive and supportive, making sure residents and employees feel like part of a big family while focusing on comprehensive, compassionate care. The place uses up-to-date charting systems for care coordination, and there's a health library, interactive symptom checker, and learning centers on subjects from opioid resources to elder abuse, so residents and their families have access to plenty of health information if they want to learn more about their conditions or treatments. While Monterey Palms Health tries to foster a supportive, safe place for seniors and others who need extra care, it's important to know about its past deficiencies, especially those dealing with nutrition and infection control.
